Assistant Outlets Manager
What’s in it for you:
Private medical insurance as per
Hotel offering
Be part of creating the historic
story of rehabilitating and releasing the rare Mountain Bongo that was heading
toward extinction.
Working with a hotel rich in
history and known for exemplary services while growing your career
Employee Benefits Card offering
discounted rates in Accor Worldwide
Learning programs through our
Academies
Opportunity to develop your
talent and grow within your property and across the world!
Ability to make a difference through
our Corporate Social Responsibility Activities, like Planet 21.
What will you be doing:
Lead, train and inspire the
outlets team towards service excellence.
Plan and coordinate with other
leaders to ensure smooth operations and improve guest experience across all
outlets as per the Fairmont standards.
Allocate tasks, supervise and
oversee all activities within the different outlets.
Consistently seek out creative
ways to improve departmental profit by increased capture of covers, average
check growth through up selling, and performance management.
Engage the team in new methods
to improve processes and enhance guest experience.
Supervise and support employees
while ensuring service standards are maintained
Maintain a first class and
positive visual impact including; ambiance, cleanliness, orderliness, décor and
service flows
Follow outlets policies,
procedures and service standards
Passionate and creative about Food
& Beverage Service? As the Assistant Outlets Manager you will lead and
inspire your team towards turning moments into memories for our guests
Your experience and
skills include:
2-3 years’ experience as a
leader preferably in a fast paced luxury hotel or property
Excellent knowledge in Food
& Beverage including bar operations.
Computer literacy an added
advantage and previous use and mastery of point of sale system required
Ability to focus attention on
guest needs, remaining calm and courteous at all times
Service focused personality with
strong interpersonal and problem solving abilities
Ability to work well under
pressure in a fast paced environment
Ability to work cohesively and
collaboratively as part of a team
How to Apply
