Stima DT Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading country-wide, fast growing, and licensed DTS (Deposit Taking Sacco). To achieve the planned growth, the Sacco is looking for qualified and competent persons to fill the following vacancy:
SALES & RELATIONSHIP
REPRESENTATIVE – ONE YEAR RENEWABLE CONTRACT
Job Summary
Responsible for developing
new business prospects and interacting with existing Members to increase sales
of the Society’s products and services.
Core duties and
responsibilities
- Identifies,
monitors, and maintains customer base through efficient interactions and
analyzing any changes in Members’ needs.
- Coordinates
with potential Members to understand individual Member requirement and
recommends plans to ensure achievement of all objectives.
- Develops
financial strategies and plans and recommends specific products to Members.
- Evaluates
potential members’ requirements and determines qualified leads through
efficient networking and cold calling.
- Develops
and maintains relationship with business owners, individuals, corporate
executives, and influential personnel with Members.
- Participates
in various outreach events such as member education and product campaigns.
- Conducts
door-to-door direct selling to obtain new Members and retain the existing
ones.
- Seeks
customer feedback on the Society’ products.
- Manges
all communication between Members in their portfolio, provides excellent
customer service and resolves any Member issues.
- Administers
Member queries on the Society’s products, manages effective resolution of
all customer complaints in their portfolio.
- Establishes
and maintains member relationships.
- Creates
and implements innovative acquisition campaigns to deliver the member
growth strategy.
- Create
member accounts and ensure relationship management.
- Ensures
compliance with KYC and due diligence.
- Achieves
the set individual targets in terms of numbers and value.
Generic duties and
responsibilities
Submits weekly &
monthly sales report through the sales logs.
Academic Qualifications
Diploma/Higher Diploma in
Sales, Marketing, or a relevant field
Experience
A minimum of two (2) years
relevant experience in sales and marketing.
Knowledge, skills, and
attributes
- Strong
communication and interpersonal skills
- Report
writing skills.
- Numeric
skills
Key Result Areas
- Number
of new Members recruited.
- Number
of existing members retained.
- Improved
customer satisfaction.
How to Apply
Qualified applicants
should apply on or before 5:00pm
on Friday, 24th February
2023 using the link provided in the Society’s website.
***Only shortlisted
candidates will be contacted. ***
