Principal, Corporate Communications Officer Job in Kenya

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Principal, Corporate Communications Officer Job in Kenya


 Job Specifications

 The duties and responsibilities of the officer will entail:-

  •  Developing Corporate communication policy, strategies, procedures, and systems;
  • Developing brand strategies and implementing brand communication plans, monitoring their implementation, and evaluating effectiveness
  • Developing and reviewing corporate social responsibility programmes and monitoring their implementation in consultation with directorates/departments and evaluating their impact
  • Reviewing and overseeing the implementation of complaints handling guidelines and ensuring compliance with relevant policies and legislation
  • Monitoring the implementation of customer service standards and compliance in the organization
  • Preparing and reviewing budgets, departmental procurement plans and preparing terms of reference/specifications
  • Undertaking regular brand/customer surveys and ensuring recommendations are implemented
  • Manage crisis communications

  • Developing corporate event plans with budgets and timelines and overseeing their implementation
  • Coordinate the preparation of information, education, and communication materials in consultation with directorates/departments;
  • Ensuring the resolution of public complaints and compliance with relevant policies, guidelines, and legislations
  • Ensuring compliance with relevant guidelines and legislation for access to information
  • Directing production of documentaries, infomercials, and advertisements
  • Developing, reviewing, and monitoring information posted on the KRB website and social media platforms
  • Reviewing materials for public communication ensuring completeness and accuracy
  • Preparing and reviewing speeches, public notices in consultation with heads of directorates/departments
  • Developing media management strategies and plans for implementation
  • Reviewing media monitoring reports, making recommendations for continual improvement, and ensuring action is taken
  • Developing, editing and publishing KRB newsletter
  • Preparing, editing and directing the design, production and dissemination of corporate publications
  • Representing KRB in public events
  • Promoting a positive corporate image of the Board;
  • Implement quality management systems and procedures in the department
  • Monitoring departmental performance and preparing evaluation reports
  • Supervising, developing, and motivating junior staff to improve performance

Person Specifications

 For appointment to this grade, a candidate must:-

  • Have at least eight (8) years’ work experience, three (3) of which must have been in a supervisory role;
  • Bachelor’s Degree in public Relations, Mass Communications, Journalism, Marketing or equivalent qualifications from a recognized college;
  • Master’s degree in public Relations, Mass Communications, Journalism, Marketing or a relevant field from a recognized institution
  • Be Member of professional body either PRSK or IPRA in good standing;
  • Management course lasting not less than four (4) weeks from a recognized institution.;
  • Fulfil the requirements of Chapter Six of the Constitution;

Key Competencies and skills

  •  Interpersonal. skills;
  • Multitasking
  • Initiative and problem solving
  • Communication Skills
  • Team Player
  • Social media skills

Terms of Service

All the positions are on permanent and pensionable terms of service. Successful candidates
will be offered a competitive remuneration package, including house allowance, medical
benefits, gratuity and other benefits in accordance with the State Corporations Advisory
Committee and Salaries Remuneration Commission Guidelines.

How to Apply

Applications shall be accompanied by detailed curriculum vitae, copies of academic and
professional certificates, National Identity Card or Passport, testimonials, or other supporting
documents. The application should also indicate the names and contact of three referees. Scanned
copies of these documents must accompany online applications. All applications should be
submitted online through the Recruitment Portal in the KRB website –

not later than 5:00pm on 7th March2023.


Note:The candidates who will be successful shall be required to present the following
clearance certificates:

(i)Kenya Revenue Authority
(ii)Higher Education Loans Board
(iii)Ethics and Anti-Corruption Commission and
(iv)Criminal Investigation Department (Certificate of Good Conduct)
(v)Credit Reference Bureau.


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