Indepth Research Institute
Job
Re-Advertisement: Training
Officer
Location: Kiambu
Road next to Ridgeways Mall.
Job
Type: Fulltime
Indepth
Research Institute builds the capacity of people, processes and systems for
organizational success and growth as well as nurturing a thriving ecosystem.
We
do this through our four lines of services i.e. Corporate Training and
Development, Data Analytics Services, Social and Market research, and
Management advisory.
Job
Summary: The Training Officer will be responsible for the management and
coordination of the activities of our training events to ensure that training,
learning and development activities are implemented in accordance with IRES
standards.
Key Responsibilities:
· Conceptualizing,
planning and implementing a high impact result oriented training and talent
development strategy that ensure IRES stands out as the leader in the industry
in Kenya and abroad
Sourcing for trainers, Keynote speakers and other support personnel for IRES
programs.
· Managing
trainers and other external staff to ensure that they embrace IRES values
· Organizing
ToTs for new trainers as well as regular refreshers for all trainers
· Sourcing
for conference facilities and managing relationships with the facilities
· Planning,
coordinating and evaluating IRES training and talent development activities to
ensure that there is optimal customer experience and satisfaction
· Working
with Learning and Development Advisor to collate information on the evaluation
of training from evaluation forms and monitor responses on evaluation via a
database and produce regular reports as and when required;
· Maintaining
a database of contact information for all attendees of previous conferences in
order to send out invitations and reminders about upcoming events.
· Constantly
measure and evaluate the effectiveness of the training we deliver to
continuously improve our offer and deliver our return on investment
· Working
with trainers to develop individualized and group training programs that
address specific skill gaps of participants.
· Ensure
effective and purposeful training methods are implemented.
· Preparing,
engaging and updating existing & new database of trainers/ consulatnts in
all our training locations in and out of Kenya.
· Drive
IRES brand values and philosophy through all training and development
activities.
· Oversee
and direct seminars, workshops and individual training sessions.
· Manage
the technologies and technical personnel required to develop, manage and
deliver training.
· Keep
abreast of training trends, developments and best practices.
· Conduct
surveys to determine how programs are received and if changes are needed.
· Other
duties as assigned.
Qualifications
and Experience
· Should
have at least a degree in Event Planning, Public Relations, Marketing,
Communication, or any relevant field.
· At
least 2 to 3 years’ experience in any fast-paced company. (Preferably a
Corporate training company)
· Eloquent
and customer-oriented
· Masterly
of English with Clear Communication Skills
· Advanced
skills in MS Office, PowerPoint, and Excel
· Cool-tempered
with perseverance and ability to handle rejection
· Experience
in selling training programs and seminars/events
· High-level
understanding of computer technology
· Good
knowledge of the CRM software
· Problem-solving
aptitude.
· Analytical
mind and great business sense.
· Outstanding
negotiation skills with the ability to resolve issues and address complaints.
How to
Apply:
Your
application should be sent to hr@indepthresearch.org to us on or before CoB
Friday, 27th January 2023.
All
documents attachments should also be in PDF format.
Quote
the JOB TITLE on the subject of your email.