Head, Product Development,
The Position:
The Head, Product
Development, will report to the Director, DFS, under the Digital Financial
Services in KCB Bank Group.
The role is responsible
for managing the development of digital products; review of strategic business
challenges and provide support to Heads of Departments on building digital
solutions, compile and schedule requests for mobile digital products and
services; maintain product store and the roadmap. This role leads products
development focused on driving adherence and consistency in the process which
includes analysis, documentation, activities for enhancements, maintenance and
creating a customer focused, self-service and digitally enabled user experience.
Key Responsibilities:
- Develop
the bank’s digital product strategy vision and roadmaps while developing
short, medium and long-term features to achieve the bank’s overall
strategy.
- Champion
and gain buy-in for the digital strategy, product vision and roadmap from
partner teams through collaboration, documentation, and negotiation that
effectively influences peers and senior management.
- Development
of superior user experience and processes on the bank’s digital channels.
- Execute
product implementation between Business, Operations, Technology & all
third parties.
- Support
product launches to ensure go-to market plans are effective and will
deliver the planned performance indicators – financial and customer
targets.
- Develop
work plans for new and improved capabilities, together with internal and
external partners and maintain service levels agreements with relevant
functions and third parties.
- Share
input for budget forecast as well as develop and manage Capex & Opex
budgets
- Motivate,
coach, mentor and develop a high performing product development team.
- Effectively
manage the product development team and assigned resources through
effective performance monitoring.
The Person:
For the above position,
the successful applicant should have the following:
- A
Bachelor’s degree preferably in Computer Science; Technology or related
field.
- Certification
in Digital Product Development/ Project Management/ AGILE Methodologies
and Practices.
- At
least 10 years in managerial experience in leading digital product
development and managing teams.
- At
least 7 years relevant work experience with specific experience in:
- Digital
Product development and Digital Bank delivery.
- Delivery
of mobile financial products and services in a high growth environment.
- Building
relationships, networks & Managing teams.
- Project
Management/Relationship Management.
- Mobile
Money or Payments or Lending Platform Support.
- Credit
Analysis & Lending.
How to Apply
The above position is
demanding role for which the Bank will provide a competitive remuneration
package to the successful candidate. If you believe you can clearly demonstrate
your abilities to meet the criteria given above, please log in to our
Recruitment portal and submit your application with a detailed CV.
To be considered your
application must be received by Wednesday, 25th January 2023.
Qualified candidates with
disability are encouraged to apply.
Only short-listed
candidates will be contacted.
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