Relationship Manager
The Position:
The Relationship Manager
will focus on enablement of the supporting Subsidiaries of the bank, more
specifically Rwanda-BPR, Uganda, Burundi, Tanzania, South Sudan, Acquisitions
& Mergers in pursuit of their strategic objectives through the efficient use
of technology. Together with a team of change evaluation analysts & Demand
Managers the Relationship Manager translates business objectives across
divisions consistently into enabling technology initiatives that are
subsequently prioritized through the Senior Relationship Manager and delivered
through the change organization of the Technology Department, consisting of
Development, Architecture & Governance and Transition Management.
Key Responsibilities:
- Support
key enabling initiatives in their classification (Regulatory, Strategic,
Compliance) and others for the International Subsidiaries.
- Oversee
the prioritization of initiatives, drive the governance process
surrounding these enabling initiatives through the appropriate and timely
use of the Group Technology Steering Committee together with the
respective divisional directors & Boards.
- Act
as a touchpoint for the International Subsidiaries and on their
initiatives, projects changes & Technology related issues.
- Coordinate
the alignment with Scrum Masters, Project Managers, Business Analysts,
Quality Assurance & Change Managers.
- Progressively
generate weekly, monthly & quarterly reports regarding specific
portfolios.
- Evangelize
opportunities for increased uptake of technology, especially with respect
to achieve greater automation across divisions.
- Effectively
manage the relationships with Senior Managers & Heads of Department,
proactively manage expectations and handle concerns and complaints in a
professional and effective manner.
The Person:
For the above position,
the successful applicant should have the following:
- A
Bachelor’s degree in Business information Technology or related field.
- Professional
certifications in ITIL (foundation) / any Agile certification and Power BI
(business intelligence)/Data Analytics
- Have
a minimum of 5 years’ experience in Technology within banking or related
sector, with at least 4 years’ experience in Data analysis &
Management Reporting, and at least 2 years’ experience in Technology
trends and Strategies.
- Stakeholder
management and communication.
How to Apply
The above position is
demanding role for which the Bank will provide a competitive remuneration
package to the successful candidate. If you believe you can clearly demonstrate
your abilities to meet the criteria given above, please log in to our Recruitment
portal and submit your application with a detailed CV.
To be considered your
application must be received by Monday 12th December 2022.
Qualified candidates with
disability are encouraged to apply.
Only short-listed
candidates will be contacted.