Dispatcher
Our client, an on-demand
Courier Service that delivers products ordered through their mobile app seeks
to recruit a Dispatcher, who SHOULD BE fluent in French (Oral and
Written). He/she will be responsible for responding to the company’s emergency
or non-emergency calls for help and information.
Location: Nairobi
Key
Responsibilities
- Receiving emergency and non-emergency calls and
record significant information
- Addressing problems and requests by transmitting
information or providing solutions
- Receiving and dispatching orders for products or
deliveries
- Prioritize calls according to urgency and
importance
- Use phone or computer to send crews, vehicles or
other field units to appropriate locations
- Monitor the route and status of field units to
coordinate and prioritize their schedule
- Provide field units with information about orders,
traffic, obstacles and requirements
- Enter data in computer system and maintain logs
and records of calls, activities and other information
Qualifications
- MUST BE Fluent in French; Oral and Written
- Proven experience as dispatcher or relevant
position
- Tech-savvy with knowledge of relevant methods
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for
emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication
skills
- Sound judgment and critical thinking
- High school diploma
How To Apply
Applicants who meet the
requirements stated above should send their applications and detailed CV’s with
a day – time Telephone number to the email address: jobs1@hcsafrica.com with
Dispatcher on the Subject line. Candidates MUST indicate their Current and
Expected salaries.
