Berry Travels Limited is a
well-established Tour Operator with over 3 years’ experience in handling
holidays not only for domestic tourists but also international tourists from
all over the world.
We are currently looking for
candidates to join Us:
Tours and Travel Consultant
Job description for a Tours
Consultant
·
Responding to inquiries regarding
hotels & safaris within 24hrs
·
Create and sell innovative tour
packages to meet market demand
·
Prepare itineraries to the various
destinations of interest
·
Making flight quotations
·
Doing tour bookings – both inbound
and outbound
·
Ensuring KWS park rules & hotel
regulations are made clear to tourists
·
Ensuring payment for each tour
booking is received in advance
·
Creating contact with hotels, car
hire, sightseeing attraction and other service providers for best competitive
contract rates
·
Ensure bookings that do not mature
are cancelled in time to avoid cancellation penalties especially for hotels
·
Ensure clients’ special requests
especially on accommodation & room specification, driver guide language,
meals and others are pre-arranged.
·
Coordinating with other team in
arranging flying & ground packages
·
Making follow-ups for tour quotations
·
Ensuring that tours quotations are
competitive
·
Inclusions, exclusions as well as
terms & conditions of a quotation should be highlighted to reduce disputes
with clients
·
Any other duty as may be assigned
from time to time.
Qualifications
·
Certificate or diploma in Tour
operations or tourism management or related field
·
Over one year experience as
Tour/travel consultant in a busy environment
·
Ability to use various tours/hotel
booking systems.
·
IATA qualification is an additional
advantage
·
Experience in outbound tours is an
advantage
·
knowledge of GDS an advantage
Tour Guide Driver
The main role for this position is to Offer Transport
Services that includes Transportation of guests from Points of Collection to
Drop off Points through exceptional tours and travel journeys.
Key Responsibilities
·
Drive guests, staff and other
authorised persons as per instructions
·
Observe the road and traffic laws and
regulations of the republic of Kenya
·
Ensure that safe driving practices
are adhered to including local driving codes and Company’s agreed driving
standards.
·
Ensure the safety of guests, oneself
and other road users at all times
·
Ensure vehicle is kept clean, tidy
and in good working condition at all times
·
Ensure vehicle is kept secure at all
times
·
Make sure the vehicle is in good and
serviceable mechanical condition at all times
·
Inspect vehicle prior departing for a
tour or safari, and equip the vehicle with all the required supplies.
·
Ensure vehicle repairs are carried
out properly and to satisfactory completion as per the Company’s specifications
and road test the vehicle before embarking on any job assignment.
·
Prepare and submit vehicle monitoring
report, including records of vehicle maintenance, expenses, mileage,
·
Keep an accurate Log Book of daily
movements, servicing and vehicle defects. Log official trips, daily mileage,
gas consumption, oil changes, etc
·
Assist guests with delivery of
luggage to and from the vehicle.
·
Ensure vehicle insurance and other
Government licenses requirements are updated according to schedule.
·
Maintain high profile image of the
Company and follow code of conduct.
Personal Qualities, Qualifications and Experience.
·
Have more than 3 years’ Tour Safari
Driving experience especially in Kenya, with demonstrable knowledge of the
Tourism Circuits in Kenya by County.
·
Be Comfortable Driving around Kenya,
Uganda and Tanzania and the airports
·
Be familiar with Hotel locations in
all parks and national reserves
·
Be familiar with Nairobi Routes,
Hotels and Restaurants
·
Have Superior Ability to engage
clients on sceneries and places of interest
·
Passionate about the wilderness and
good knowledge about flora and fauna
·
Clean Driving license.
·
Valid P.S.V License.
·
Current Certificate of Good conduct
·
Good understanding of Kenya traffic
law.
·
Good traffic judgment.
·
Good knowledge about vehicle
mechanics.
·
Excellent driving skills with zero
accident record.
·
Flexible, effective team work and
interpersonal skills.
·
Excellent Time Keeper and Self
Starter
·
Willing to work long and irregular
hours, shift duty and on public holidays
·
Fluent communication Skills in
English and Swahili both written and oral.
·
Speaking and understanding of foreign
language is an added advantage
·
Offer exemplary Customer service
·
Be A Great Team player – personable,
caring, helpful, reliable and diplomatic
·
Have Good personal grooming &
personal presentation.
·
Have Personal Ministry of Tourism
license for Tour Drivers
·
K.C.S.E Certificate
·
KPSGA certificate – Preferably Silver
level certification.
·
Holder of qualification in Vehicle
Maintenance and Repairs desirable.
·
First Aid Training Certificate
Application Procedure
Only those who meet the above qualifications should email
their resume together with a covering letter indicating the position on the
subject line to travel@berry.co.ke on or before 10th January 2020.
Only shortlisted candidates will be contacted.