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NGO Jobs in Nairobi - Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
We are looking for committed and dynamic individual to take up the following position:
Position: Human Resources Officer
(2 Posts)
Location: Nairobi County

Program / Department Summary: The Human Resource department support in the delivery of the country strategy and objectives by managing the recruitment and selection, orientation or new hires and rewards and benefits administration. The department support line managers with performance management and team member development initiatives.
General Position Summary: The Human Resources Officer is responsible for the implementation of human resources processes in support of the achievement of the country programs’ objectives.
S/he will facilitate of full cycle recruitment and support the team member life cycles across the county program. The Human Resources Officer will support in the implementation of policies and procedures for effective team member management.
Essential Job Responsibilities
Recruitment, Selection and Placement
·         Work with hiring managers to ensure all hiring requests are completed in a timely manner according to recruitment procedures.
·         Support with the revision position descriptions, preparation of vacancy announcements and posting of positions through the applicant tracking system and on external job boards.
·         Perform full cycle recruitment activities for positions in the country’s portfolio.
·         Longlist candidates based on defined requirements and present them to the hiring managers for their consideration.
·         Support and guide with drafting of interview guides and conduct interviews for portfolio of positions.
·         Conduct background and reference checks and follow established vetting procedures.
·         Prepare letters of offer and employment agreements for new hires.
·         Support with the orientation of all new national and international staff including scheduling orientation with required focal points on Mercy Corps’ systems, policies and procedures.
·         Responsible for ensuring that Personnel Action Forms for new hires are prepared and duly completed in a timely manner.
·         Utilize the HR Information Management System to track new hires while following procedures to ensure compliance with Mercy Corps.
Knowledge and Experience
·         A Bachelor’s degree in Human Resource Management, Business Administration or related field with relevant experience.
·         Professional Certification in Human Resource Management
·         3 – 4 years experience with at least 2 years experience in recruitment related activities is a must.
·         Previous experience with the International NGO sector supporting a large country portfolio is required.
·         Experience in successful sourcing and talent acquisition for diverse candidates is desired.
·         Demonstrated experience working in a high-volume context and complex recruitment environment.
·         Proficiency in MS Office, HR Information Management and applicant tracking systems is required. Knowledge of online platforms for talent sourcing is an added advantage.
·         Ability to communicate, influence and problem solve effectively across diverse cultures and geographical distances with sensitivity.
·         Fluency in written and spoken English.
·         Solid communication skills and decision-making capabilities based on analytical skills and critical thought processes.
How to Apply
For the detailed Position Description and application procedure, please visit the following link:

Position: Drivers
(3 Posts)
Location: Nairobi, Samburu and Turkana Counties
Program / Department Summary: The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for all administration and logistics operations is the prompt and effective provision of support services to Mercy Corps’ beneficiary populations in compliance with donor rules
General Position Summary: The driver will work within the Operations department of the logistics support structure to provide safe, transport services for Mercy Corps program and support staff in the respective field location. The driver will adhere to all traffic and Mercy Corps safety rules and follow the transport guidelines required by the Mercy Corps operations department.
Essential Job Responsibilities
·         Operate Mercy Corps vehicles as assigned by supervisor.
·         Maintain vehicle log-sheets in accordance with Mercy Corps policies/regulations.
·         Check the vehicle conditions after each trip/routinely – report needs and problems to logistics team.
·         Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
·         Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
·         Keep the vehicle ready, clean and on standby – ready for use at all times.
·         Assist, as required, with logistics in the office daily workloads.
·         Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
·         Report all maintenance needs of the vehicle to transport management on a regular basis.
·         Undertake field assignments as assigned.
·         Responsible for preparing and submitting monthly vehicle fuel and maintenance reports to the Logistics focal point.
·         Adherence to all Mercy Corps policies and procedures as outlined in Mercy Corps policies and procedure manuals.
·         Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation.
·         Other duties as assigned.
For the detailed Position Descriptions and application procedure for the roles, please visit the following links:
Driver, Nairobi County:
Driver, Samburu County:
Driver, Turkana County:

Position: Field Directors
(2 Posts)
Location: Samburu and Turkana Counties
Program / Department Summary: USAID’s Office of Food for Peace recently awarded funding to a Mercy Corps-led consortium of Kenyan and international partners for a 5-year Development Food Security Activity (DFSA) in Turkana and Samburu counties.
Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation with government, civil society, communities, and the private sector, this program aims to drive sustained reductions in acute malnutrition in both counties.
Mercy Corps’ NAWIRI consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions.
The program requires a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.
General Position Summary: The Field Director in each county will promote a culture of collaboration, learning and adaptation amongst Mercy Corps staff, partner organizations, county government and a variety of other stakeholders that are committed to reducing acute malnutrition. S/he will ensure integration between diverse program activities and the continual refinement of our approach based on evidence of what works.
The Field Director will build collaborative relationships with county government, CSOs, the private sector and other key stakeholders to ensure efficient program implementation and shared ownership of the program as well as its results. S/he will be the primary program representative to donors, relevant government entities, partners, other implementers and stakeholders in the field.
Essential Job Responsibilities
Strategy, Leadership And Representation
·         Communicate a clear vision of the complex program to county team members and other stakeholders that translates into concrete program design and incorporates learning.
·         Represent Mercy Corps and the program at the highest levels of county government; maintaining productive relationships with internal and external constituents such as private sector partners, county government, civil society, communities, and other stakeholders.
·         Lead county level planning processes and provide strategic updates in collaboration with technical leads.
·         Ensure that all program activities are tightly integrated at the county level and are responsive to the overall vision for the program – in close collaboration with the Nairobi-based technical leads.
·         Continuously monitors program performance and, in coordination with the Deputy Chief of Party, generates and evaluates alternative solutions and makes effective and timely decisions.
Program Management
·         Provide leadership and oversight that helps inform and improve program outcomes and county level results.
·         Lead in the principles, methods or tools for developing, scheduling, coordinating, and managing program activities and resources – including monitoring and inspecting costs, work, staff and consultant performance.
·         Oversee daily office and program activities by ensuring program staff are following work plans as assigned by respective team leaders.
·         Serve as a resource for program staff and input into activity design, evidence-based programming, M&E plans, and impact assessments.
·         Support internal and external reviews and lead the analysis of findings, with a strong emphasis on learning.
·         Ensure adherence to Mercy Corps administrative procedures by support and program staff.
·         Work daily with program staff and receive regular updates of program activities- ensure activities are on schedule.
·         Conduct daily meetings and receive routine reports from support functions, as per MC policies, and facilitate linkages to programming.
For the detailed Position Descriptions and application procedure for the roles, please visit the following links:
Field Director, Samburu County:
Field Director, Turkana County:

Position: Market Systems and Resilience Officer
(2 Posts)
Location: Possibly In Isiolo, Wajir Or Samburu County
Program / Department Summary: Mercy Corps in partnership with TechnoServe and Agora Global are implementing a Market Systems Approach to Youth Employment, Resilience and Livelihoods development in rural and marginalized areas of Kenya — this program will operate in Wajir, Marsabit, Isiolo, Samburu and Tana River counties.
The program will be delivered through a Swedish International Development Agency (SIDA) opportunity that aims to promote productive employment, improved livelihood and resilience for rural youth in Kenya.
The program has two phases: inception phase intended to conduct a robust market systems analysis and an implementation phase (based on successful inception and a new agreement with SIDA).
General Position Summary: This position will be based in either of the following locations: Isiolo, Wajir or Samburu County.
The Market Systems and Resilience Officer will support the program leadership with mapping the market system structure, actors, and their linkages in order to provide insight into the incentives, constraints, and opportunities that restrict or enable market systems to serve vulnerable households and individuals, in particular youth.
S/he is responsible for the implementation of program activities especially in the components related to resilience and market systems components of the program.
The Market Systems and Resilience Officer will support in the design of the diagnosis, collection and analysis of data as well as the implementation of pilot activities.
Essential Job Responsibilities
Program Implementation
·         Carry out assessments in the target geographic areas to assess the current situation, economic opportunities and resources, needs and potential interventions as well as obstacles that could be mitigated to promote productive employment, improved livelihood and resilience for rural youth.
·         Explore, evaluate and present market opportunities and recommend program priorities that promote resilience and livelihood for rural youth.
·         Pilot activities to identify approaches and interventions that can provide livelihood opportunities to scale.
·         Support with analysis of the markets and market systems relevant to the program interventions, including documenting and analyzing observations and results as well as drawing relevant conclusions to inform future intervention strategies.
·         Pilot activities to identify approaches and interventions in response to key identified constraints and opportunities that are gender-responsive and support youth access to and participation in market systems that can provide livelihood opportunities to scale.
·         Support with a gender assessment to identify non-market factors that either inhibit or enable the participation of women and men in market systems.
·         Identify small business activities and value-addition opportunities that strengthen economic opportunities, especially for rural youth, in the identified sectors as informed by assessments.
·         Highlight market-based skills which are emerging with urban growth and work with public, private and development actors on efforts to match skills of young people and for urban livelihoods and services.
·         Participate in the risk analysis to assess how environment, conflict and economic risks affect the supporting functions, rules, and norms within each market system and their effects on young women and men.
·         Ensure an integrated approach to program implementation in order to maximize resource utilization and synergy between the staff and different MC programs where relevant and feasible.
·         Introduce the program to relevant stakeholders including local business owners, financial service providers, local government offices concerned with economic growth and services, and actors to foster positive cooperation and forge links for the youth between market actors, producers, end users, etc.
Knowledge and Experience
·         Bachelor of Arts or Sciences is required.
·         3-4 years experience in one or more of these sectors: agriculture, livestock or micro/small business development.
·         Experience in youth programming is a must.
·         Experience in livelihoods and resilience programming especially through application of market-based approaches.
·         Livelihoods experience in the Arid and Semi-Arid Lands (ASALs) of Kenya including knowledge of languages in either of the counties of program operation.
·         Strong writing and report development skills.
·         Prior experience in developing partnerships with both private and public actors as part of program implementation in achieving project goals.
·         Excellent teamwork abilities and interpersonal skills.
·         Proficiency in the English language is required.
For the detailed Position Description and application procedure, please visit the following link:

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