Coordinator (Cargo Quality Assurance)
Graphic Designer (E-Commerce)
Graphic Designer
Specialist Accountant
Training Officer (Aircraft Handling & Loading)
Coordinator Flight Operations & Dispatch Quality Assurance
Manager (Vendor, Contract & Analytics)
Coordinator (Quality Assurance)
Role Purpose Statement
To ensure that the Cargo Quality is soundly developed, properly
executed and systematically monitored to meet the objectives of the
Corporate Quality System and regulatory requirements.
Responsibilities
·
Ensure the sound implementation of
Cargo Quality System to ensure compliance with regulatory requirements and
company policy.
·
Prepare reports for senior management
evaluations and ensure that appropriate corrective actions are carried out and
follow-ups done;
·
Appraise the Quality Assurance
Manager AOC Operations of audit results and issues relating to the quality
system.
·
Conduct periodic cargo operations audits
for contracted ground handling agents and subcontractors to assure compliance
with company policy and industry /regulatory requirements.
·
Review and compile documentation
before and after audits.
·
To maintain all the Cargo Services
quality records and documentation in line with the corporate quality
requirements.
·
Control and coordinate quality
training in Cargo services.
·
Coordinate industry audits including
IOSA and ISAGO for Cargo related standards.
·
While maintaining audit independence,
liaise with all station managers and ground services and cargo managers on
quality issues.
·
Ensure that Safety, Security, Quality
and Risk Enterprise management policies are adequately implemented and
monitored.
·
Liaise with KCAA on matters relating
to Cargo operations and dangerous goods.
·
Notify all station managers and cargo
managers of observed areas of non-compliance and ensure approved corrective
actions are carried out within the stipulated time-scales.
·
Perform Safety Inspections.
Qualifications
·
Technically qualified person in the
field of aircraft maintenance, flight or ground operations.
·
Must have successfully completed a
training and received certification in Quality Management/Audit Techniques
recognized by the Authority.
·
Thorough working knowledge of airline
operations, ramp, passenger, cargo operations, Quality Management System
principles, Kenya Civil Aviation Regulations and IATA standards.
·
At least three (3) years’ work
experience in the field of aircraft maintenance or flight operations or ground
operations.
·
At least one (1) year experience in
aviation safety or internal evaluation/auditing.
·
Experience in maintaining and
enhancing corporate safety standards and safe operational practices, preferred.
Graphic Designer (E-Commerce)
Responsibilities
The ideal candidate will be responsible for supporting business
operations by taking direction from written or spoken ideas and convert them
seamlessly into images, layouts and other designs that will create and raise KQ
profile internally and externally. Key duties and responsibilities will
include;
·
Creating and designing any material
related to the Kenya Airways brand, collaterals and corporate material.
·
Creating ‘tool kits’ on the job
whilst supporting ad hoc needs, promotional and sales activities and submitting
them within the agreed SLA.
·
Designing and developing creative
work (banners for social media, app, web, direct mailers, posters, brochures,
newsletter, flyers, product sheets, infographics) and other communication
material and translating this work onto digital file.
·
Creating product and educational
videos and developing motion graphics (animated PowerPoints and/or Gif’s).
·
Advising the relevant stakeholders on
emerging graphic design strategies, which can provide business benefit.
·
Contribute to create visual concepts
that communicate the airline’s services and unique selling propositions.
·
Support the innovation agenda and
positioning and capture latest trends in graphics.
·
Developing dynamic and creative
typography and building & managing Kenya Airways creative and video assets.
·
Maintaining technical knowledge by
attending design workshops; reviewing professional publications; participating
in professional societies.
Qualifications
·
Recognized relevant experience with a
creative flair and a strong focus on the customer.
·
Ability to translate needs and
objectives into creative work.
·
A diploma in Design. A Bachelor’s
degree in a relevant field will be an added advantage.
·
Computer/Technology Skills: Good know
how and experience with modern design tools and apps. Knowledge of
traditional graphic tools such as Adobe Creative Cloud (primarily InDesign,
Photoshop, Illustrator).
·
Exceptional conceptual skills that
can take projects from beginning stages to completion with an eye for detail
(design and content).
·
A good team player, ready to support
other team members to create a unique and collaborative approach.
·
Customer oriented with can-do
attitude.
·
Ability to operate in a high-pressure
environment and respond to the business needs within reduced lead times.
·
Excellent communication and people
management skills.
If you meet the above requirements, please submit your
application by attaching your cv and portfolio.
Only shortlisted candidates will be contacted.
Graphic Designer
Description
The Graphic Designer will support Kenya Airways to communicate
with its audiences through the execution of high-quality creative assets
consistent with the brand. The role works within the organisation’s
Communications and Corporate Affairs Department to package and compile key
communication materials for purposes of advancing Kenya Airways’ objectives
whilst safeguarding its interest and reputation.
Responsibilities
·
Design and produce material for
print, electronic and digital platforms and motion graphics, from concept
through to final proof.
·
To initiate, plan and implement
creative designs while ensuring a seamless offline and online experience across
all owned assets.
·
Ensure a consistent look and feel
across all communication touch points.
·
Support the management of the
company’s creative library, making sure the content is clearly labelled and
well backed up.
·
Create storyboards that depict
scripts and narratives as per business briefs.
·
Undertake any other duties as needed
by the Communications and Public Affairs Department.
·
Advise the relevant stakeholders on
emerging graphic design strategies, which can provide business benefit.
·
Contribute to create visual concepts
that communicate the airline’s services and unique selling propositions.
·
Maintains technical knowledge by
attending design workshops; reviewing professional publications; participating
in professional societies.
·
Interact with clients and business
stakeholders to gather and refine requirements from a graphic design
perspective.
Qualifications
·
Diploma in graphic design, visual
communication, or related field with 5+ years of working experience as a
graphic designer in a busy company or advertising agency; travel or hospitality
industry experience a plus.
·
Proficiency using design software
including Adobe Creative Suite and others. Photography skills will be an added
advantage.
·
Experience in planning and developing
social media content for corporate brands.
·
Experience managing social media
assets in an advertising agency or busy organization.
·
Creative copywriting, photography and
editing knowledge an added advantage.
·
Possession of creative flair,
originality and versatility in translating and executing requirements into
design tasks.
·
Ability to work on short notice and
tight deadlines, with minimal supervision.
·
Time management skills and the
ability to cope with several projects at a time
Interested candidates are advised to submit their applications
online.
Only shortlisted candidates will be contacted.
Specialist Accountant
Job Purpose Statement
Reporting to Manager – Tax, the jobholder will be expected to
review, plan, advice and implement tax legislation to ensure the group is tax
compliant with minimum tax exposures while exploiting tax planning
opportunities.
Responsibilities
·
Design, advise and implement tax
planning measures for optimal tax impact to ensure maximum profitability for
the Group.
·
Study and interpret tax laws with the
view to Identifying and exploiting tax opportunities in over 50 Outstations to
generate tax savings for the company.
·
Identify, lodge and follow up tax
refund claims with tax authorities and fast track the refunds to improve the
Company cash flows.
·
Identify and lobby for tax law
amendments and exemptions in the various Jurisdictions to reduce the cost of
doing business for the company.
·
Review of the existing Bilateral
agreements and recommending the reciprocal exemption for the airline to reduce
the impact of double taxation.
·
Advise on various tax implications on
company’s projects/initiatives so as to reduce tax exposures.
·
Review, advise and negotiate for
favorable tax clauses in the supplier contracts to reduce the burden of tax on
the company.
·
Review all tax schedules and tax
returns for submission to Tax Authorities.
·
Analyze, object and resolve tax
assessments from Revenue Authorities and other statutory bodies throughout the
network.
·
Conduct tax health checks for
outstations and subsidiaries to ensure tax compliance.
·
Ensure compliance with Transfer
Pricing documentation and Country by Country reporting for various countries.
·
Computation of current and deferred
tax for the group financial reporting.
·
Reconciliation of Tax accounts and
analysis of tax risks for necessary provisions to be made.
·
Provide key input towards managing
Group Transfer Pricing compliance
·
Maintain proper controls over tax and
accounting procedures in the group.
·
Developing and maintaining
relationship with Tax Authorities, External auditors and consultants and all
other key stakeholders with the company.
·
Ensure requests from key stakeholders
are delivered accurately and on timely basis.
·
Coordinate tax changes in various
countries to ensure compliance.
Qualifications
·
Bachelor’s degree in Finance,
Accounting, Tax or business field.
·
Certified Public Accountant (K).
·
In-depth knowledge of Income Tax
Acts.
Other Skills
·
Understanding of international tax
principles.
·
Knowledge of Transfer Pricing.
·
Experience in Airline related
taxation is an added advantage.
·
Strong interpersonal skills.
·
Analytical skills.
·
Communication skills.
·
Leadership skills.
Training Officer (Aircraft Handling & Loading)
Role Statement
Organize, conduct, evaluate training and development programs to
enhance organizational and individual performance of operational personnel and
commercial customers.
Responsibilities
·
Develop and review Aircraft Handling
& Loading training programs for conformance to industry standards and
regulations
·
Conduct a Training Needs Analysis to
address training gaps.
·
Develop a training schedule to
facilitate effective planning of programs.
·
Liaise with relevant stakeholders to
enable smooth coordination of training.
·
Conduct training programs in
accordance with the approved syllabus / curriculum to ensure staff gain the
knowledge and skills to perform their roles.
·
Prepare, administer, mark
examinations and communicate results
·
Prepare reports on all trainings
conducted to enable continuous evaluation of programs and facilitate decision
making.
·
Submit training records that are
complete and accurate within the stipulated timelines.
·
Monitor & evaluate implementation
of training to ensure effective transfer of skills and identify further
training needs to continuously improve performance (Level 3).
·
Organize training logistics including
learning materials and venue arrangements.
·
Issue certificates / licenses to
qualified staff to ensure compliance with KCAA and KQ Standards and Procedures.
·
Deliver commercial training programs
to contribute to the achievement of revenue generation.
·
Maintain competency, qualification
and where required certified in both the subject matter required to deliver.
·
Support in the review of operational
manuals to ensure compliance with regulatory requirements, industry standards
and company training standards within operational areas.
·
Act as subject matter expert for the
business with regards to Aircraft Handling and Loading issues.
·
Create a learning culture by always
engaging learners and their managers.
Qualifications
·
University graduate/ Higher Diploma/
Diploma
·
Load Control training
·
Three years in a supervisory role in
Load Control.
·
Instructional Techniques
·
Instructional Design
·
Turnaround Coordination & Loading
Supervision training
·
Excellent communication,
interpersonal and presentation skills
·
Leading self
·
Instructional design and delivery
skills
·
Motivational skills
·
Proficiency in MS Office productivity
skills
Coordinator Flight Operations & Dispatch Quality Assurance
Coordinator Flight Operations & Dispatch Quality Assurance –
(1900007W)
Role Purpose Statement
To ensure that the Flight Operations quality assurance is
soundly developed, properly executed and systematically monitored to meet the
objectives of the Corporate Quality System and regulatory requirements.
Responsibilities
·
Ensure the sound implementation of
Flight Operations Quality System to ensure compliance with regulatory
requirements and company policy.
·
Prepare reports for senior management
evaluations and ensure that appropriate corrective actions are carried out and
follow-ups done.
·
Appraise the Quality Assurance
Manager AOC Operations of audit results and issues relating to the quality
system.
·
Conduct periodic Flight Operations
(Dispatch, Flight & FLOE -Flight Operations Engineering) audits for
compliance with company policy and industry /regulatory requirements.
·
Review and compile documentation
before and after audits.
·
To maintain all the Flight Operations
quality records and documentation in line with the corporate quality
requirements.
·
Conduct Periodic Audits on the
control and coordination of Flight Operations training requirements.
·
Coordinate industry audits including
IATA Organizational Safety Audits (IOSA).
·
While maintaining audit independence,
liaise with all flight operations managers on quality issues.
·
Ensure that Safety, Security, Quality
and Risk Enterprise management policies are adequately implemented and
monitored.
·
Liaise with KCAA on matters relating
to Flight Operations.
·
Prepare Periodic Quality Bulletins to
communicate to the business on the Quality Management System.
·
Drive the Quality agenda by training
new operational managers on root cause analysis.
·
Ensure Periodic review
of Corporate Quality Manual to ensure currency and compliance to
applicable regulations and industry standards.
·
Ensure that all checklists are
amended and updated as required by changes in procedures and regulatory
requirements.
·
Ensure a sound Quality Management
System (QMS) system by following the proper non- conformance and audit
execution procedures.
·
Maintain an open liaison with
regulatory bodies and other airlines worldwide to ensure that relevant
requirements originating from applicable external sources are met.
·
Notify all Flight Operations Managers
of observed areas of non-compliance and ensure approved corrective actions are
carried out within the stipulated time-scales.
·
Perform Safety Inspections.
·
Operate within budgetary controls.
Qualifications
·
Technically qualified person in the
field of aircraft maintenance, flight or ground operations.
·
Must have successfully completed a
training and received certification in Quality Management/Audit Techniques
recognized by the Authority.
·
Thorough working knowledge of airline
operations, ramp, passenger, cargo operations, Quality Management System
principles, Kenya Civil Aviation Regulations and IATA standards.
·
At least three (3) years’ work
experience in the field of aircraft maintenance or flight operations or ground
operations.
·
At least one (1) year experience in
aviation safety or internal evaluation/auditing.
·
Experience in maintaining and
enhancing corporate safety standards and safe operational practices, preferred.
Manager (Vendor, Contract & Analytics)
Description
As the lead, the ideal candidate will be tasked with developing
and implementing Vendor Management strategy for all categories to support Kenya
Airways PLC. He/she must drive value for money to ensure performance of all
suppliers is done regularly whilst developing long term relationships that
drive innovation in the airline Industry to benefit Kenya Airways PLC.
The jobholder will be responsible for Contracts management and
administration through implementation of contracts policies, practices and
procedures. He/she will also be required to develop and implement supplier
contract performance management framework in order to ensure growth in value
adding partnerships with suppliers and continuous optimization of the company’s
procurement spend.
Responsibilities
·
Continuously roll out new
functionalities within ERP system to enhance utilization.
·
Manage the company’s contract
database to ensure timely execution of contract milestones and provide
performance reports over the contract life.
·
Manage contract lifecycle through
designated contract management software.
·
Ensure proper tracking of contracts
positioning through the designated software.
·
Ensure timely communication of signed
contracts to respective stakeholders to provide visibility,
awareness and interpretation.
·
Define and periodically review user
access rights to ensure only authorized access to ERP and SC systems to
safeguard data integrity and company assets.
·
Develop and monitor KPI’s that will
enhance controls and set benchmarks for best practices in Supply chain
management.
·
Review regularly that agreed terms
and conditions on contracts across Kenya Airways network obtain value for
money.
·
Develop a reporting structure on
Supplier performance metrics, scores and ratings.
·
Implement Spend analysis tool for
quarterly reporting on procurement spend by supplier, category and
other variables.
·
Review contract performance through
SLA development and monitoring with reports on a quarterly basis to
support business decisions.
·
Maintain all Contracts.
·
Perform data analysis on variations
on contracts and off contracts purchases focus on price variations.
·
Enhance contractual compliance
through structured forums and sensitization on the contract processes
across the Kenya Airways network including on line training.
·
Identify system gaps, enhancements
and reports for development to increase productivity, efficiency, controls that
will enhance decision making.
·
Implement performance management of
vendors through structured timely based plans for all categories, ensuring
compliance with company codes of conduct and compliance for operations.
·
Develop a database of report on
vendor performance monitoring to enable internal customers and SC access
records of supplier performance.
·
Liaise with various categories to
ensure SLA management is done quarterly to deliver on sustainable procurement.
·
Develop a high performing and
motivated team and profile succession planning and career goals achievement.
·
Liaise with IS development and
vendors to develop all identified gaps and enhancements and resolve technical
issue in a timely manner to realise efficiencies and controls and also to
ensure uninterrupted systems availability to the business.
Qualifications
·
Business degree from a reputable
university in finance, supply chain, accounting areas.
·
At least 5 years relevant experience
in supply chain/procurement practices.
·
Practical working experience in
Oracle Financial E-business Suite.
·
At least 2 years working experience
in project implementation.
·
Solid experience in contract and
vendor management in established supply chain functions.
·
Good data analytics experience and
skills.
·
A relevant supply chain/procurement
qualification is preferred.
Additional Qualifications
·
Excellent IT Skills
·
Project Management
·
Excellent Inter-personal Skills
·
Proficiency in MS Office applications
·
Good communication skills
·
Proficiency in English
·
Good analytical skills
Coordinator (Quality Assurance)
Job Purpose Statement
To ensure that the company’s employee safety at work
requirements are soundly developed, properly executed and systematically
monitored to meet the objectives of the Corporate Quality System and regulatory
requirements. To ensure that the company’s suppliers and service
providers have soundly developed and properly executed Service Level
Agreements and Contractual Obligations that are systematically monitored to
meet the objectives of the Corporate Quality System, Technical Requirements
& Specifications as well as regulatory requirements.
Responsibilities
·
Responsible for performing audits and
inspection programs of the workplace, suppliers and service providers to ensure
compliance Occupational Safety & Health Act (OSHA), Environmental
Coordination Act (EMCA), Flight Safety Management System (FSMS), Kenya Civil
Aviation Regulations (KCARs), Company Policies and relevant industry standards.
·
Ensure closure of raised findings as
per the Corporate Quality Manual (CQM) stipulated timelines through tracking
that appropriate corrective actions are carried out and follow-ups is
done.
·
Responsible for maintaining accurate
records of such audits in the Quality Management System (QMS).
·
Monitor actual implementation of
specific activities by reviewing of Occupational Health & Safety programs
and tracking performance of key performance indicators.
·
Support internal and external
statutory Audits (environment, health & safety) by ensuring that audits
raised by 3rd Party auditors are internally closed as per the stipulated
timelines.
·
Prepare reports for senior management
evaluations and appraise the Quality Assurance Manager AOC Operations of audit results
and issues relating OSHA.
·
Review and compile documentation
before and after audits in order to maintain all OSHA quality records and
documentation in line with the corporate quality requirements.
·
Coordinate industry audits including
OSHA, IATA Organizational Safety Audit (IOSA), IATA Safety Audits for Ground
Operations (ISAGO).
·
While maintaining audit independence,
liaise with all station managers on OSHA related quality issues.
·
Ensure that Safety, Security, Quality
and Risk Enterprise management policies are adequately implemented and
monitored.
·
Liaise with relevant regulatory
authorities on matters relating to OSHA.
·
Create awareness/train operational
staff on Environmental and Occupational Health & Safety programs and
activities.
·
Notify all station managers of
observed areas of non-compliance and ensure; approved corrective actions are
carried out within the stipulated time-scales.
·
Perform Safety Inspections and ensure
all site equipment and machinery conforms to both local and international
standards.
·
Ensure Periodic review of the Health
and Safety Manual and Environmental Management Manuals in collaboration with
the safety office.
·
Ensure that all checklists are
amended and updated as required by changes in procedures and regulatory
requirements.
·
Ensure a sound QMS system by
following the proper non- conformance and audit execution procedures.
·
Maintain an open liaison with
regulatory bodies and other airlines worldwide to ensure that relevant
requirements originating from applicable external sources are met.
·
Operate within budgetary controls.
Qualifications
·
Technically qualified person in the
field of airlines operations.
·
Thorough working knowledge of airline
operations, OSHA, Kenya Civil Aviation Regulations, and IATA standards.
·
At least three (3) years’ work
experience in the field of aircraft maintenance or flight operations or ground
operations.
·
Bachelor’s Degree in Sciences (an
added advantage).
·
Minimum 5 years overall work
experience.
·
Minimum 3 years’ work experience in
the field of aircraft maintenance or flight. operations or ground operations.
Additional Qualifications
·
Audit Techniques Training.
·
Familiarity with conducting data
analysis and reporting statistic.
·
Thorough working knowledge of airline
operations, Safety and Quality Management System Principles, Kenya Civil
Aviation Regulations, and IATA standards.
·
Attended mandatory trainings for
current role.
·
Certificate in occupational health
and safety.
·
Computer Literacy and Ability to
interpret technical data.
·
People and Good time-management
skills.