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Massive Recruitment by Kenya Airways

Coordinator (Cargo Quality Assurance)


Role Purpose Statement
To ensure that the Cargo Quality is soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System and regulatory requirements.
Responsibilities
·         Ensure the sound implementation of Cargo Quality System to ensure compliance with regulatory requirements and company policy.

·         Prepare reports for senior management evaluations and ensure that appropriate corrective actions are carried out and follow-ups done;
·         Appraise the Quality Assurance Manager AOC Operations of audit results and issues relating to the quality system.
·         Conduct periodic cargo operations audits for contracted ground handling agents and subcontractors to assure compliance with company policy and industry /regulatory requirements.
·         Review and compile documentation before and after audits.
·         To maintain all the Cargo Services quality records and documentation in line with the corporate quality requirements.
·         Control and coordinate quality training in Cargo services.
·         Coordinate industry audits including IOSA and ISAGO for Cargo related standards.
·         While maintaining audit independence, liaise with all station managers and ground services and cargo managers on quality issues.
·         Ensure that Safety, Security, Quality and Risk Enterprise management policies are adequately implemented and monitored.
·         Liaise with KCAA on matters relating to Cargo operations and dangerous goods.
·         Notify all station managers and cargo managers of observed areas of non-compliance and ensure approved corrective actions are carried out within the stipulated time-scales.
·         Perform Safety Inspections.
Qualifications
·         Technically qualified person in the field of aircraft maintenance, flight or ground operations.
·         Must have successfully completed a training and received certification in Quality Management/Audit Techniques recognized by the Authority.
·         Thorough working knowledge of airline operations, ramp, passenger, cargo operations, Quality Management System principles, Kenya Civil Aviation Regulations and IATA standards.
·         At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations.
·         At least one (1) year experience in aviation safety or internal evaluation/auditing.
·         Experience in maintaining and enhancing corporate safety standards and safe operational practices, preferred.

Graphic Designer (E-Commerce)

Responsibilities
The ideal candidate will be responsible for supporting business operations by taking direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs that will create and raise KQ profile internally and externally. Key duties and responsibilities will include;
·         Creating and designing any material related to the Kenya Airways brand, collaterals and corporate material.
·         Creating ‘tool kits’ on the job whilst supporting ad hoc needs, promotional and sales activities and submitting them within the agreed SLA.
·         Designing and developing creative work (banners for social media, app, web, direct mailers, posters, brochures, newsletter, flyers, product sheets, infographics) and other communication material and translating this work onto digital file.
·         Creating product and educational videos and developing motion graphics (animated PowerPoints and/or Gif’s).
·         Advising the relevant stakeholders on emerging graphic design strategies, which can provide business benefit.
·         Contribute to create visual concepts that communicate the airline’s services and unique selling propositions.
·         Support the innovation agenda and positioning and capture latest trends in graphics.
·         Developing dynamic and creative typography and building & managing Kenya Airways creative and video assets.
·         Maintaining technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
 Qualifications
·         Recognized relevant experience with a creative flair and a strong focus on the customer.
·         Ability to translate needs and objectives into creative work.
·         A diploma in Design. A Bachelor’s degree in a relevant field will be an added advantage.
·         Computer/Technology Skills: Good know how and experience with modern design tools and apps.  Knowledge of traditional graphic tools such as Adobe Creative Cloud (primarily InDesign, Photoshop, Illustrator).
·         Exceptional conceptual skills that can take projects from beginning stages to completion with an eye for detail (design and content).
·         A good team player, ready to support other team members to create a unique and collaborative approach.
·         Customer oriented with can-do attitude.
·         Ability to operate in a high-pressure environment and respond to the business needs within reduced lead times.
·         Excellent communication and people management skills.
If you meet the above requirements, please submit your application by attaching your cv and portfolio.
Only shortlisted candidates will be contacted.

Graphic Designer

Description
The Graphic Designer will support Kenya Airways to communicate with its audiences through the execution of high-quality creative assets consistent with the brand. The role works within the organisation’s Communications and Corporate Affairs Department to package and compile key communication materials for purposes of advancing Kenya Airways’ objectives whilst safeguarding its interest and reputation.
Responsibilities
·         Design and produce material for print, electronic and digital platforms and motion graphics, from concept through to final proof.
·         To initiate, plan and implement creative designs while ensuring a seamless offline and online experience across all owned assets.
·         Ensure a consistent look and feel across all communication touch points.
·         Support the management of the company’s creative library, making sure the content is clearly labelled and well backed up.
·         Create storyboards that depict scripts and narratives as per business briefs.
·         Undertake any other duties as needed by the Communications and Public Affairs Department.
·         Advise the relevant stakeholders on emerging graphic design strategies, which can provide business benefit.
·         Contribute to create visual concepts that communicate the airline’s services and unique selling propositions.
·         Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
·         Interact with clients and business stakeholders to gather and refine requirements from a graphic design perspective.
Qualifications
·         Diploma in graphic design, visual communication, or related field with 5+ years of working experience as a graphic designer in a busy company or advertising agency; travel or hospitality industry experience a plus.
·         Proficiency using design software including Adobe Creative Suite and others. Photography skills will be an added advantage.
·         Experience in planning and developing social media content for corporate brands.
·         Experience managing social media assets in an advertising agency or busy organization.
·         Creative copywriting, photography and editing knowledge an added advantage.
·         Possession of creative flair, originality and versatility in translating and executing requirements into design tasks.
·         Ability to work on short notice and tight deadlines, with minimal supervision.
·         Time management skills and the ability to cope with several projects at a time
Interested candidates are advised to submit their applications online.
Only shortlisted candidates will be contacted.

Specialist Accountant

Job Purpose Statement
Reporting to Manager – Tax, the jobholder will be expected to review, plan, advice and implement tax legislation to ensure the group is tax compliant with minimum tax exposures while exploiting tax planning opportunities.
Responsibilities
·         Design, advise and implement tax planning measures for optimal tax impact to ensure maximum profitability for the Group.
·         Study and interpret tax laws with the view to Identifying and exploiting tax opportunities in over 50 Outstations to generate tax savings for the company.
·         Identify, lodge and follow up tax refund claims with tax authorities and fast track the refunds to improve the Company cash flows.
·         Identify and lobby for tax law amendments and exemptions in the various Jurisdictions to reduce the cost of doing business for the company.
·         Review of the existing Bilateral agreements and recommending the reciprocal exemption for the airline to reduce the impact of double taxation.
·         Advise on various tax implications on company’s projects/initiatives so as to reduce tax exposures.
·         Review, advise and negotiate for favorable tax clauses in the supplier contracts to reduce the burden of tax on the company.
·         Review all tax schedules and tax returns for submission to Tax Authorities.
·         Analyze, object and resolve tax assessments from Revenue Authorities and other statutory bodies throughout the network.
·         Conduct tax health checks for outstations and subsidiaries to ensure tax compliance.
·         Ensure compliance with Transfer Pricing documentation and Country by Country reporting for various countries.
·         Computation of current and deferred tax for the group financial reporting.
·         Reconciliation of Tax accounts and analysis of tax risks for necessary provisions to be made.
·         Provide key input towards managing Group Transfer Pricing compliance
·         Maintain proper controls over tax and accounting procedures in the group.
·         Developing and maintaining relationship with Tax Authorities, External auditors and consultants and all other key stakeholders with the company.
·         Ensure requests from key stakeholders are delivered accurately and on timely basis.
·         Coordinate tax changes in various countries to ensure compliance.
Qualifications 
·         Bachelor’s degree in Finance, Accounting, Tax or business field.
·         Certified Public Accountant (K).
·         In-depth knowledge of Income Tax Acts.
Other Skills
·         Understanding of international tax principles.
·         Knowledge of Transfer Pricing.
·         Experience in Airline related taxation is an added advantage.
·         Strong interpersonal skills.
·         Analytical skills.
·         Communication skills.
·         Leadership skills.

Training Officer (Aircraft Handling & Loading)

Role Statement
Organize, conduct, evaluate training and development programs to enhance organizational and individual performance of operational personnel and commercial customers.
Responsibilities
·         Develop and review Aircraft Handling & Loading training programs for conformance to industry standards and regulations
·         Conduct a Training Needs Analysis to address training gaps.
·         Develop a training schedule to facilitate effective planning of programs.
·         Liaise with relevant stakeholders to enable smooth coordination of training.
·         Conduct training programs in accordance with the approved syllabus / curriculum to ensure staff gain the knowledge and skills to perform their roles.
·         Prepare, administer, mark examinations and communicate results
·         Prepare reports on all trainings conducted to enable continuous evaluation of programs and facilitate decision making.
·         Submit training records that are complete and accurate within the stipulated timelines.
·         Monitor & evaluate implementation of training to ensure effective transfer of skills and identify further training needs to continuously improve performance (Level 3).
·         Organize training logistics including learning materials and venue arrangements.
·         Issue certificates / licenses to qualified staff to ensure compliance with KCAA and KQ Standards and Procedures.
·         Deliver commercial training programs to contribute to the achievement of revenue generation.
·         Maintain competency, qualification and where required certified in both the subject matter required to deliver.
·         Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.
·         Act as subject matter expert for the business with regards to Aircraft Handling and Loading issues.
·         Create a learning culture by always engaging learners and their managers.
Qualifications
·         University graduate/ Higher Diploma/ Diploma
·         Load Control training
·         Three years in a supervisory role in Load Control.
·         Instructional Techniques
·         Instructional Design

·         Turnaround Coordination & Loading Supervision training
·         Excellent communication, interpersonal and presentation skills
·         Leading self
·         Instructional design and delivery skills
·         Motivational skills
·         Proficiency in MS Office productivity skills

Coordinator Flight Operations & Dispatch Quality Assurance

Coordinator Flight Operations & Dispatch Quality Assurance – (1900007W)
Role Purpose Statement
To ensure that the Flight Operations quality assurance is soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System and regulatory requirements.
Responsibilities
·         Ensure the sound implementation of Flight Operations Quality System to ensure compliance with regulatory requirements and company policy.
·         Prepare reports for senior management evaluations and ensure that appropriate corrective actions are carried out and follow-ups done.
·         Appraise the Quality Assurance Manager AOC Operations of audit results and issues relating to the quality system.
·         Conduct periodic Flight Operations (Dispatch, Flight & FLOE -Flight Operations Engineering) audits for compliance with company policy and industry /regulatory requirements.
·         Review and compile documentation before and after audits.
·         To maintain all the Flight Operations quality records and documentation in line with the corporate quality requirements.
·         Conduct Periodic Audits on the control and coordination of Flight Operations training requirements.
·         Coordinate industry audits including IATA Organizational Safety Audits (IOSA).
·         While maintaining audit independence, liaise with all flight operations managers on quality issues.
·         Ensure that Safety, Security, Quality and Risk Enterprise management policies are adequately implemented and monitored.
·         Liaise with KCAA on matters relating to Flight Operations.
·         Prepare Periodic Quality Bulletins to communicate to the business on the Quality Management System.
·         Drive the Quality agenda by training new operational managers on root cause analysis.
·         Ensure Periodic review of Corporate Quality Manual to ensure currency and compliance to applicable regulations and industry standards.
·         Ensure that all checklists are amended and updated as required by changes in procedures and regulatory requirements.
·         Ensure a sound Quality Management System (QMS) system by following the proper non- conformance and audit execution procedures.
·         Maintain an open liaison with regulatory bodies and other airlines worldwide to ensure that relevant requirements originating from applicable external sources are met.
·         Notify all Flight Operations Managers of observed areas of non-compliance and ensure approved corrective actions are carried out within the stipulated time-scales.
·         Perform Safety Inspections.
·         Operate within budgetary controls.
Qualifications
·         Technically qualified person in the field of aircraft maintenance, flight or ground operations.
·         Must have successfully completed a training and received certification in Quality Management/Audit Techniques recognized by the Authority.
·         Thorough working knowledge of airline operations, ramp, passenger, cargo operations, Quality Management System principles, Kenya Civil Aviation Regulations and IATA standards.
·         At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations.
·         At least one (1) year experience in aviation safety or internal evaluation/auditing.
·         Experience in maintaining and enhancing corporate safety standards and safe operational practices, preferred.

Manager (Vendor, Contract & Analytics)

Description
As the lead, the ideal candidate will be tasked with developing and implementing Vendor Management strategy for all categories to support Kenya Airways PLC. He/she must drive value for money to ensure performance of all suppliers is done regularly whilst developing long term relationships that drive innovation in the airline Industry to benefit Kenya Airways PLC.
The jobholder will be responsible for Contracts management and administration through implementation of contracts policies, practices and procedures. He/she will also be required to develop and implement supplier contract performance management framework in order to ensure growth in value adding partnerships with suppliers and continuous optimization of the company’s procurement spend.
Responsibilities
·         Continuously roll out new functionalities within ERP system to enhance utilization.
·         Manage the company’s contract database to ensure timely execution of contract milestones and provide performance reports over the contract life.
·         Manage contract lifecycle through designated contract management software.
·         Ensure proper tracking of contracts positioning through the designated software.
·         Ensure timely communication of signed contracts to respective stakeholders to provide   visibility, awareness and interpretation.
·         Define and periodically review user access rights to ensure only authorized access to ERP and SC systems to safeguard data integrity and company assets.
·         Develop and monitor KPI’s that will enhance controls and set benchmarks for best practices in Supply chain management.
·         Review regularly that agreed terms and conditions on contracts across Kenya Airways network obtain value for money.
·         Develop a reporting structure on Supplier performance metrics, scores and ratings.
·         Implement Spend analysis tool for quarterly reporting on procurement spend by supplier, category   and other variables.
·         Review contract performance through SLA development and monitoring with reports on a quarterly basis to support business decisions.
·         Maintain all Contracts.
·         Perform data analysis on variations on contracts and off contracts purchases focus on price variations.
·         Enhance contractual compliance through structured forums and sensitization on the contract processes across the Kenya Airways network including on line training.
·         Identify system gaps, enhancements and reports for development to increase productivity, efficiency, controls that will enhance decision making.
·         Implement performance management of vendors through structured timely based plans for all categories, ensuring compliance with company codes of conduct and compliance for operations.
·         Develop a database of report on vendor performance monitoring to enable internal customers and SC access records of supplier performance.
·         Liaise with various categories to ensure SLA management is done quarterly to deliver on sustainable procurement.
·         Develop a high performing and motivated team and profile succession planning and career goals achievement.
·         Liaise with IS development and vendors to develop all identified gaps and enhancements and resolve technical issue in a timely manner to realise efficiencies and controls and also to ensure uninterrupted systems availability to the business.
 Qualifications
·         Business degree from a reputable university in finance, supply chain, accounting areas.
·         At least 5 years relevant experience in supply chain/procurement practices.
·         Practical working experience in Oracle Financial E-business Suite.
·         At least 2 years working experience in project implementation.
·         Solid experience in contract and vendor management in established supply chain functions.
·         Good data analytics experience and skills.
·         A relevant supply chain/procurement qualification is preferred.
Additional Qualifications   
·         Excellent IT Skills
·         Project Management
·         Excellent Inter-personal Skills
·         Proficiency in MS Office applications
·         Good communication skills
·         Proficiency in English
·         Good analytical skills

Coordinator (Quality Assurance)

Job Purpose Statement 
To ensure that the company’s employee safety at work requirements are soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System and regulatory requirements. To ensure that the company’s suppliers and service providers have soundly developed and properly executed Service Level Agreements and Contractual Obligations that are systematically monitored to meet the objectives of the Corporate Quality System, Technical Requirements & Specifications as well as regulatory requirements.
Responsibilities
·         Responsible for performing audits and inspection programs of the workplace, suppliers and service providers to ensure compliance Occupational Safety & Health Act (OSHA), Environmental Coordination Act (EMCA), Flight Safety Management System (FSMS), Kenya Civil Aviation Regulations (KCARs), Company Policies and relevant industry standards.
·         Ensure closure of raised findings as per the Corporate Quality Manual (CQM) stipulated timelines through tracking that appropriate corrective actions are carried out and follow-ups is done.
·         Responsible for maintaining accurate records of such audits in the Quality Management System (QMS).
·         Monitor actual implementation of specific activities by reviewing of Occupational Health & Safety programs and tracking performance of key performance indicators.
·         Support internal and external statutory Audits (environment, health & safety) by ensuring that audits raised by 3rd Party auditors are internally closed as per the stipulated timelines.
·         Prepare reports for senior management evaluations and appraise the Quality Assurance Manager AOC Operations of audit results and issues relating OSHA.
·         Review and compile documentation before and after audits in order to maintain all OSHA quality records and documentation in line with the corporate quality requirements.
·         Coordinate industry audits including OSHA, IATA Organizational Safety Audit (IOSA), IATA Safety Audits for Ground Operations (ISAGO).
·         While maintaining audit independence, liaise with all station managers on OSHA related quality issues.
·         Ensure that Safety, Security, Quality and Risk Enterprise management policies are adequately implemented and monitored.
·         Liaise with relevant regulatory authorities on matters relating to OSHA.
·         Create awareness/train operational staff on Environmental and Occupational Health & Safety programs and activities.
·         Notify all station managers of observed areas of non-compliance and ensure; approved corrective actions are carried out within the stipulated time-scales.
·         Perform Safety Inspections and ensure all site equipment and machinery conforms to both local and international standards.
·         Ensure Periodic review of the Health and Safety Manual and Environmental Management Manuals in collaboration with the safety office.
·         Ensure that all checklists are amended and updated as required by changes in procedures and regulatory requirements.
·         Ensure a sound QMS system by following the proper non- conformance and audit execution procedures.
·         Maintain an open liaison with regulatory bodies and other airlines worldwide to ensure that relevant requirements originating from applicable external sources are met.
·         Operate within budgetary controls.
 Qualifications
·         Technically qualified person in the field of airlines operations.
·         Thorough working knowledge of airline operations, OSHA, Kenya Civil Aviation Regulations, and IATA standards.
·         At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations.
·         Bachelor’s Degree in Sciences (an added advantage).
·         Minimum 5 years overall work experience.
·         Minimum 3 years’ work experience in the field of aircraft maintenance or flight. operations or ground operations.
Additional Qualifications
·         Audit Techniques Training.
·         Familiarity with conducting data analysis and reporting statistic.
·         Thorough working knowledge of airline operations, Safety and Quality Management System Principles, Kenya Civil Aviation Regulations, and IATA standards.
·         Attended mandatory trainings for current role.
·         Certificate in occupational health and safety.
·         Computer Literacy and Ability to interpret technical data.
·         People and Good time-management skills.

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