Government Jobs in Kenya - WASREB

Director (Technical Services)

Job Purpose
Responsible for coordinating, monitoring and analyzing the performance of the Water Services
Reporting Relationship
This role reports to the Chief Executive officer

Supervises
Manager Economic Regulation, Manager Inspectorate services, Manager Engineering Services
Responsibilities
·         Ensure performance measures are designed to evaluate Performance against the Strategic Plan
·         Coordinate the evaluation of Licence applications by Water Services Providers
·         Coordinate monitoring and compliance of Licence conditions
·         Coordinate evaluation of Reports on Performance of the Water Services Sub Sector.
·         Coordinate Inspections of Water Services Sub Sector.
·         Coordinate the publication of the annual Water Services Performance report
·         Liaise with stakeholders on financial sustainability of Water Utilities
·         Set standards and develop guidelines/regulatory tools in collaboration with other departments for water and sanitation services provision
·         Ensure reporting on work done into the reporting structures in the Board on a monthly, quarterly or annual basis
·         Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships
·         Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional and proactive engagement and with enforcement partners in relation to specific cases.
·         Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery
·         Take responsibility for the reports emerging from the directorate and all documentation sent to the Chief Executive Officer
·         Coordinate directorate’s budgeting and Cost containment within the budget
·         Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged for directorate’s staff.
·         Manage and conduct performance management reviews for the directorate’s staff
·         Work closely with department heads to develop goals and initiatives
·         Ensure quality control of work
·         Coordinate monitoring of the progressive realization of the right to water and proposing appropriate action
·         Coordinate the evaluation of the pricing for water
·         Ensure timely consultation and cooperation with County Executive Committees, Chief Officers and collaboration with other stakeholders in water services provision for effective service delivery
·         Responsible for physical assets assigned by the Board to the directorate
·         Plan the work of subordinates, assigns work to subordinates, monitors subordinates work performance and appraises/evaluates subordinates’ performance.
Qualifications
·         Master’s Degree in Engineering, Business Administration or a relevant field from a recognized institution
·         Bachelor’s Degree in Engineering, Economics, or any other relevant field from a recognized institution
·         Have served total 15 years of experience with at least 9 at supervisory level
·         Member to a relevant professional body/member in good standing
·         Practicing license from a relevant professional body
·         Leadership/Management Programme lasting not less than four (4) weeks from a recognized institution will be an added advantage
·         Knowledge of the Water Sector will be an added advantage
·         Meet the requirements of Chapter six of the Kenyan Constitution on Leadership and Integrity
Functional Competencies
·         IT proficiency
·         Influencing, persuasion and negotiation skills
·         Customer/Citizen focus
·         Strategic leadership skills
·         Proficiency in Managerial skills
·         Strong analytical, problem solving and decision-making skills
·         Effective communication and presentation skills
·         Ability to lead multi skilled team
Personal Attributes/Qualities
·         Ability to work under pressure and multitask
·         Strong interpersonal skills
·         High Integrity and team building skills
·         Proven intellectual leadership in managing people, operations and financial resources
·         Proven ability to think strategically and design long term plans
·         Ability to drive change and innovation
·         Upholds Professional Ethics

Director (Legal & Enforcement)

Job Purpose
Responsible for facilitating effective legal services, board secretarial services and enforcement for non-compliance with water services regulation.
Reporting Relationship
This role reports to the Chief Executive Officer
Supervises
Manager Legal Services
Responsibilities
·         Advise the organization on the legal aspects of day-to-day administrative matters and also provide legal opinion/advise on industrial development matters.
·         Represent the organization in all issues requiring legal address-claims, defamation, legal suits etc.
·         Ensure performance measures are designed to evaluate performance against the strategic plan;
·         Ensure reporting on work done into the reporting structures in the Board on a monthly, quarterly or annual basis.
·         Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships
·         Coordinate legal activities within the directorate (in Preparation of the organization legal documentations, chargers’ leases, incubation agreements discharge, liaise with external lawyers for specified matters etc.)
·         Assist in developing effective working relationships with key user directorates/departments to ensure their needs are understood and appropriate solutions developed that support business needs.
·         Develop and implement compliance enforcement strategy on regulation for Water services sector
·         Store legal instruments related to the organization i.e. contracts, leases, agreements.
·         Develop License document and ensure enforcement of license conditions
·         Ensure that all operational licenses are in place and valid.
·         Research and prepare company cases appropriately.
·         Undertake legal audit for the organization to confirm compliance with the laws
·         Participate in development of guidelines and regulatory standards on water service provision.
·         Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional and proactive engagement and with enforcement partners in relation to specific cases.
·         Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery.
·         Take responsibility for the reports emerging from the directorate and all documentation sent to the Chief Executive Officer.
·         Develop a model memorandum of articles of association to be used by Water Service Providers.
·         Coordinate directorate’s budgeting and Cost containment within the budget.
·         Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged.
·         Manage and conduct performance management reviews for the directorate.
·         Work closely with department heads to develop goals and initiatives.
·         Ensure quality control and customer service.
·         Prepare monthly reports on legal matters affecting the organization to the management.
·         Ensure compliance with statutory and regulatory requirements.
·         Ensure timely consultation and cooperation with County Executive Committees, Chief Officers, and collaboration with other stakeholders in water services provision for effective service delivery.
·         Licensing water service providers involved in the provision of water and sewerage services.
·         Handle complaints as and when escalated for redress.
·         Handle Board secretarial services as may be assigned by the Chief Executive Officer from time to time.
·         Responsible for physical assets assigned by the Board to the directorate.
·         Makes strategic, operational and financial decisions for the directorate.
·         Plans the work of subordinates, assigns work to subordinates, monitors subordinates work performance and appraises/evaluates subordinates’ performance
Qualifications
·         Masters Degree in law (LLM) from a recognized institution
·         Bachelor’s Degree in Law; (LLB) from a recognized institution
·         Postgraduate diploma in Law – Kenya School of Law
·         Certified Public Secretary of Kenya – ICPS,K
·         Have served total 15 years of experience with at least 9 at supervisory level
·         A registered member of the Law Society of Kenya in good standing
·         An advocate of the High Court of Kenya with a current practicing certificate
·         Leadership/Management Programme lasting not less than four (4) weeks from a recognized institution will be an added advantage
·         Knowledge of the Water Sector will be an added advantage
·         Meet the requirements of Chapter six of the Kenyan Constitution on Leadership and Integrity
Functional Competencies
·         Influencing, persuasion and negotiation skills
·         Customer/Citizen focus
·         Strategic leadership skills
·         Proficiency in Managerial Skills
·         Strong analytical, problem solving and decision-making skills
·         Effective communication and presentation skills
·         Ability to lead multi skilled Team
Personal Attributes/Qualities
·         Keen eye for details
·         Ability to work under pressure and multitask
·         Strong interpersonal skills
·         High Integrity and team building skills
·         Proven intellectual leadership in managing people, operations and financial resources;
·         Proven ability to think strategically and design long term plans;
·         Ability to drive change and innovation
·         Upholds Professional Ethics

Director (Consumer & Public Affairs)

Job Purpose
Responsible for facilitating effective engagement with various stakeholders to build goodwill and create an enabling environment for Water Service Provision.
Reporting Relationship
This role reports to the Chief Executive Officer
Supervises
Manager Public Relations
Responsibilities
·         Establish a mechanism for handling complaints from consumers regarding quality or nature of Water Services.
·         Monitor the implementation of the Consumer Engagement Guidelines
·         Monitor the implementation of Customer Service Standards in the Water Services Sector.
·         Oversee publication and dissemination of information on Water Services.
·         Formulate and execute communications and public relations strategies.
·         Develop strategies and tools for improving customer services in the sector.
·         Coordinate Development of Customer Service Charter and monitor its implementation.
·         Promote stakeholder/public participation in the provision of water services.
·         Create and manage platforms for engagement with stakeholders.
·         Develop and implement collaborative arrangements and networking with stakeholders.
·         Write and edit all institutional literature including newsletters, reports, and publications.
·         Develop and manages/supervises the application and promotion of the institution’s brand.
·         Ensure proper documentation, storage, and easy access to information on Water Services.
·         Plan publicity strategies and campaigns.
·         Handle media relations.
·         Ensure timely consultation and cooperation with County Executive Committees, Chief Officers, and collaboration with other stakeholders in water services provision for effective service delivery
·         Organize media briefings, writes articles, press kits, supplements.
·         Formulate and execute the institution’s Advertising programme.
·         Organize participation in community relations activities.
·         Ensure performance measures are designed to evaluate performance against the strategic plan.
·         Ensure reporting on work done into the reporting structures in the Board on a monthly, quarterly or annual basis.
·         Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships.
·         Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional and proactive engagement and with enforcement partners in relation to specific cases.
·         Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery.
·         Take responsibility for the reports emerging from the directorate and all documentation sent to the Chief Executive Officer.
·         Coordinate directorate’s budgeting and Cost containment within the budget.
·         Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged for directorate staff.
·         Manage and conduct performance management reviews for the directorate.
·         Work closely with department heads to develop goals and initiatives.
·         Ensure quality control and customer service
·         Develop policy papers on issues of water services.
·         Responsible for physical assets assigned by the Board
·         Makes strategic, operational and financial decisions for the directorate
Qualifications
·         Master’s Degree in Mass Communication, Marketing/Business Administration or relevant field from a recognized institution
·         Bachelor’s degree in Mass Communication, Marketing/Business Administration or relevant field from a recognized institution
·         Membership to a relevant professional body/member in good standing
·         Practicing license from a relevant professional body
·         Have served total 15 years of experience with at least 9 at supervisory level
·         Leadership/Management Programme lasting not less than four (4) weeks from a recognized institution will be an added advantage
·         Knowledge of the Water Sector will be an added advantage
·         Meet the requirements of Chapter six of the Kenyan Constitution on Leadership and Integrity
Functional Competencies
·         IT proficiency
·         Influencing, persuasion and negotiation skills
·         Customer/Citizen focus
·         Strategic leadership skills
·         Proficiency in Managerial Skills
·         Strong analytical, problem solving and decision-making skills
·         Effective communication and presentation skills
·         Ability to lead multi skilled team
Personal Attributes/Qualities
·         Ability to work under pressure and multitask
·         Strong interpersonal skills
·         High Integrity and team building skills
·         Proven intellectual leadership in managing people, operations and financial resources;
·         Proven ability to think strategically and design long term plans;
·         Ability to drive change and innovation
·         Upholds Professional Ethics
How To Apply
All applications accompanied by a copy of the National Identity Card, detailed Curriculum Vitae and copies of all relevant academic and professional certificates should be addressed to:
The Chief Executive Officer
Water Services Regulatory Board
P.O. Box 41621 00100
Nairobi
So as to be received not later than 23.59 hours on 30th August 2019. The applications should be submitted only through electronic means. They should be sent via email to recruitments@wasreb.go.ke with only ‘POSITION APPLIED FOR’ as the subject line.
Wasreb is an equal opportunity employer and women, youth and people with disabilities are encouraged to apply.
Any form of canvassing will lead to automatic disqualification.
Only short-listed applicants will be contacted. Shortlisted candidates will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 by submitting the following compliance certificates; Certificate of Good Conduct, Certificate from Higher Education Loans Board, Tax Compliance Certificate, Ethics and Anti-Corruption Commission Clearance, and Credit Reference Bureau Certificate.