Telkom
Vacant Position: Product Development Specialist – VAS
Vacant Position: Product Development Specialist – VAS
Region: Nairobi
Reporting to: Head of Product & Services Development
Band: 3.0
Department: Marketing
Role Purpose: The VAS Manager is responsible for developing and managing the
Telkom Value Added Services portfolio based on market requirements and
technology capabilities.
The role will be responsible for
achieving annual revenue and product performance targets and ensuring that Telkom
has and a competitive edge in the VAS domain.
Key Duties and Responsibilities
·
To develop, maintain and control
specifications for Telkom VAS and messaging product portfolio taking customer
concerns, business processes, organisational, cost and vendor product
limitations into account.Evaluates and resolves technical feasibility and
design optimization
·
Development of win-win partnerships
within the VAS porttfolio for Telkom through development of E2E onboarding,
contracting & revenue sharing processes.
·
Ensure a seamless Customer exeprience
on all VAS services by working closelty with internal and external stakeholders
·
Engagement with VAS partners to
createa Smart VAS roadmap for Telkom and followup to ensure all products are
developed and launched within scpe, budgets and timelines
·
Alignment of products and services
offering to ensure optimal profitability while remaining competitive in the
market
·
Monetization of the VAS business
within Telkom.
·
Ensure product and services offerings
are aligned to increase the customer experience, acquisition and retention for
all departments
·
Ensure all VAS products are managed
through the existing Time To Market processes.
·
External stakeholders management such
as regulators, MNOs andContent partners.
Academic / Professional
Qualifications
·
Bachelor’s degree in Computer
Science, IT or related field
·
At least 2-3 years in
telecommunication/ VAS product development
·
Experience working with VAS partners,
Content developers and aggregators is an added advantage.
Professional Skills:
·
Customer Focus
·
Networking & Building
Partnerships
·
Influencing & Negotiation
·
Analytical Thinking
·
Business Analysis
This position is open to Kenyan
citizens only.
If you fit the required profile,
please apply highlighting how your qualifications, experience and career
aspirations match the requirements for this position.
Application should be sent by latest
5th June 2018, please provide an updated Curriculum Vitae (CV) including
details of your current telephone contacts and names of three referees.
Apply through https://app.jobvite.com/j?aj=odoE7fw6&s=Product_Development_Specialist-VAS and
ensure the job title is quoted on the subject field.
Vacant Position: Revenue Planning & Insights Manager
Region: Nairobi
Reporting to: Chief Marketing Officer
Band: 3.0
Department: Marketing
Role
Purpose: To ensure development, maintenance
and reporting of the relevant company wide and marketing departmental
performance measurements in order to provide guidance and relevant information
for decision making across the company on a tactical level.
The reporting provided includes local
and international market intelligence, the mapping of the geo footprint of the
company and business KPI, objectives and intelligence.
Key Duties and
Responsibilities
·
To monitor, measure and support the
development of marketing campaigns through the mining of customer data,
modeling of proposals and recommendation of solutions.
·
Provide Marketing input intothe
Budgeting process
·
Influence marketing campaigns through
providing relevant marketing and company data
·
Oversee the monitoring and
measurement of marketing campaigns as well as customer life cycle management
initiatives
·
Mine the relevant company and
marketing data, develop models and provide insight for decision making and
solution development
·
Manage special projects on behalf of
the department as well as represent the department for companywide projects
·
Maintain up-to-date benchmarks and
comparative analysis of our products & services vs. competition.
·
Manage the collection, consolidation,
mapping and sharing of relevant field and geo data such as traffic, revenues,
market potential, technical and distribution networks, communication etc.
·
Execute and provide insight in terms
of the feedback received from the marketing research to guide the decision
making
·
Ensure the compliance to processes
and procedures of the department and audit the compliance
Academic /
Professional Qualifications
·
Bachelor’s degree in IT, Statistics
or Business related field
·
At least 6-8 years in Business
Intelligence, Project management
·
Unique skills: GSM Product
development, Projects Business Intelligence
Professional
Skills:
·
Customer Focus
·
Networking & Building
Partnerships
·
Influencing & Negotiation
·
Analytical Thinking
This position is open to Kenyan
citizens only.
If you fit the required profile,
please apply highlighting how your qualifications, experience and career
aspirations match the requirements for this position.
Application should be sent by latest
5th June 2018, please provide an updated Curriculum Vitae (CV) including
details of your current telephone contacts and names of three referees.
Apply through https://app.jobvite.com/j?aj=ogoE7fw9&s=Revenue_Planning_&_Insights_Manager and
ensure the job title is quoted on the subject field.
Only shortlisted candidates will be
contacted.