UI Designer
Ref: UI /1/2018
The Bank is looking to recruit a competent and highly motivated
individual for the following position:
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Qualifications
Ref: UI /1/2018
I &M Bank Limited (a regional Bank with a fast growing branch
network around the country) is looking to set up a Digital factory to drive its
digital strategy.
The Digital factory will work under a special function hived off
from the day to day operations and will collaborate with different functions of
the Bank to deliver solutions that are customer centric in design and that will
radically simplify business requirements and scale fast to full utilization
using a clean sheet approach to deliver the desired value.
Job Summary
The role holder will be responsible for driving product design
from end-to-end to create distinctive visual digital solutions for I&M Bank
customers and employees.
Responsibilities
·
Designing and delivering elegant and delightful product
experiences as part of a cross-functional Agile product team.
·
Actively collaborating with business / brand stakeholders
throughout the design and development process.
·
Assisting Product Owners in defining both long and short-term
vision and roadmap for digital products.
·
Clearly articulating proposed design and key decisions with
Product Owners.
·
Exploring solution space and refining concepts via wireframes and
detailed high definition design.
·
Defining the visual style and position relative to design
guidelines.
·
Researching, identifying and articulating customer needs
·
Building prototypes and designing tests to validate customer
needs, requirements and behaviors.
·
Collaborating with other designers within and cross-team to
problem solve design challenges and maintain a level of design consistency and
coherence across client organization products.
Qualifications
·
Design Diploma or any other relevant course/ qualification in
design studies
·
Strong experience in design and development
·
Experience with designing quality
consumer products
·
Experience with user-centered design portfolio that spans some
combination of web, mobile, tablet, TV, and wearables
·
Experience with Graphical and Visual Design, including use of a
diverse set of software such as Adobe suite, OmniGraffle, Balsamiq, Axure, InVision,
Sketch or other tools for Graphic Design, Visual Design
Knowledge
·
Knowledge of agile values, principles and practices
·
Knowledge of services in client’s industry
·
Knowledge of design trends
How to Apply
If you believe you meet the above requirements, please send your
application together with comprehensive curriculum vitae indicating your
qualifications, present position, salary expectations and names and contacts of
three referees. Your application should reach the address below as soon as
possible but not later than 15th June 2018. Please quote reference number
followed by the position applied for in the application.
The General Manager-Human Resources
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 00100,
Nairobi
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 00100,
Nairobi
Or email: recruit@imbank.co.ke (preferred
option)
Digital Manager
Ref: DM/04/2018
I &M Bank Limited (a regional Bank with a fast growing branch
network around the country) is looking to set up a Digital factory to drive its
digital strategy.
The Digital factory will work under a special function hived off
from the day to day operations and will collaborate with different functions of
the Bank to deliver solutions that are customer centric in design and that will
radically simplify business requirements and scale fast to full utilization
using a clean sheet approach to deliver the desired value.
The Bank is looking to recruit a competent and highly motivated
individual for the following position:
The position holder will be responsible for building a digital
unit that will lead the cultural and technical transformation of the bank. This
will entail:
Designing and delivering customer journeys to improve the customer
and business experience
Customer attraction through the digital platform and creating opportunities to increase revenues
Working in liaison with Heads of department to transfer skills into the broader organization.
Customer attraction through the digital platform and creating opportunities to increase revenues
Working in liaison with Heads of department to transfer skills into the broader organization.
Responsibilities
·
Guaranteeing consistent delivery of across all digital solutions
developed to ensure high quality customer experience
·
Ensuing all digital projects have clearly defined metrics to
evaluate success and continuous measurable improvement
·
Working closely with management to identify and prioritize
potential digital projects
·
Serving as a thought leader and trusted partner to the CEO and
other heads in helping them transfer agile digital ways of working with their
respective teams.
Potential partnerships
·
Keeping track of key developments in the digital space across all
industries to continually identify new ideas, tools and trends that could
provide opportunities for new developments
·
Identifying potential digital startups and companies in the market
for partnerships with digital unit
Innovation & Knowledge
·
Budgeting for and enabling teams to experiment and build proof of
concepts and projects to generate product ideas.
·
Leading by example for teams to create knowledge repositories and
external publications of innovative and success stories from organization
Qualifications
·
A good academic background and a deep experience in digital
solutions or digital marketing in a B2C company
·
Experience developing and implementing digital strategy in an
Agile approach
·
Successfully demonstrated analytical and conceptual knowledge and
a highly efficient and structured work method
·
Entrepreneurial with a track record of thinking differently
·
Dynamic, mature and highly collaborative
·
Good network within the local and global digital community by
participating/speaking in meet-ups, conferences, Hackathons & similar other
external digital events
·
Graduate / advanced degree in computer engineering or equivalent
degree. Management studies is a plus.
Competences
Functional Abilities
·
Building a coherent digital strategy and successfully delivering a
pipeline of value-creating innovation.
·
Strong technological knowledge, covering API architecture, next
generation computing, big data analytics.
·
Experience in working with various departments within the
organization to develop internal projects to optimize productivity or process
using data.
·
Ability to coach Product Owners to develop new creative concepts
and then take them from discovery phase through to delivery
Customer focus
·
Ability to coach Product owner and Squad teams to think as a
customer, to anticipate new customer needs and to further develop the range of
services to the mutual benefit of both
·
Experience in use of analytics tools to generate customer
insights.
·
Ability to translate needs into digital strategies and
successfully implement and optimize them.
·
Ability to anticipate changing client organization needs,
including the expectations of partners.
Leadership skills
·
High level of personal maturity and natural influence
·
Good standing and assertiveness, with excellent team work
attitude, with proven ability to influence and coordinate team beyond his/her
own department
·
Experience in building and managing successful teams that work
well together, particularly cross-functionally.
·
Proven determination, ability to show persuasiveness and
leadership in difficult situations
·
Ability to deal with quick decision making processes in complex
organizations
·
Strong communication skills in dealing with leadership, key
clients, business partners and teams
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
on a team
·
Entrepreneurial and proactive management skills and a “can do
attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
How to Apply
If you believe you meet the above requirements, please send your
application together with comprehensive curriculum vitae indicating your
qualifications, present position, salary expectations and names and contacts of
three referees. Your application should reach the address below as soon as
possible but not later than 15th June 2018. Please quote reference number
followed by the position applied for in the application.
The General Manager-Human Resources
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 00100,
Nairobi
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 00100,
Nairobi
Or email: recruit@imbank.co.ke (preferred
option)
Quality Analyst
Ref: QA/5/2018
Job Summary
The role holder will be responsible for testing software and makes
sure that the software produced is of good Quality
Responsibilities
·
Ensuring that quality is built throughout delivery, from story to
the grooming stage all the way through to completion (as opposed to ‘after’
development)
·
Contributing to story preparation (acceptance criteria,
authentication, authorization, data integrity, and user flow), test data
preparation, multi-platform testing and exploratory testing
·
Ensuring that the software meets the acceptance criteria on all
devices and platforms
·
Automating tests using tools that execute against multiple
browsers and platforms
·
Ensuring that new stories delivered do not break existing stories.
This will be achieved through writing automated functional tests which will be
executed regularly and ensuring that the software behaves as expected and that
new functionality does not break previously delivered and working software
Qualifications
·
Bachelor’s degree required
·
5+years working as an QA/Tester in an Agile software project
·
knowledge of various technology stacks and detail-orientated and
focused
·
A track record of having strong testing and debugging abilities
·
Be able to work in a collaborative and flexible manner
Knowledge
·
Ability to create automated functional tests
·
Ability to contribute to story preparation and acceptance
·
Ability to create test data
·
Ability to perform exploratory testing
·
Ability to ensure robustness of the application
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and a “can do attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
How to Apply
Product Owner
Ref: PO/5/2018
Job Summary
The role holder will be responsible for end-to-end digital product
decisions and outcomes related to one or more digital solutions, with a mission
to shape and implement solutions that transform customer, business partners and
employee experiences.
Responsibilities
·
Enabling strategy by collecting ideas and implementing digital
solutions
·
As part of a cross-functional team owning and co-creating
user-centric digital solutions to deliver business impact
·
Representing the voice of the customer with respect to digital
product features
·
Grooming best-in-class product features with detailed analysis of
impact vs value
·
Owning the creation and prioritization of the digital product
backlog for specific digital solutions
·
Shaping and owning the digital product road-map and vision
·
Working within a cross-functional team to clarify requirements and
delivery expectations with business stakeholders
·
Assisting teams rapidly deliver digital solutions that adds value
to the organization
Qualifications
·
At least 2-3 years of strong experience in owning and delivering
digital solutions
·
Relevant business / computer science degree or relevant experience
·
Certified Scrum product owner is a plus
Knowledge
·
Knowledge of Agile values, principles and practices
·
Knowledge of banking
·
Understanding of customer journeys and customer experience, with
particular reference to digital, design and services in client industry
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and a “can do attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
How to Apply
Engineering Lead
REF: EL/5/2018
Job Summary
The role holder will be responsible for building, fostering and
maintaining leading edge engineering practices
Responsibilities
·
Promoting and maintaining engineering best practices such as test
driven development and continuous integration and delivery
·
Working with technical leads on architecture and technology
·
Coaching technical leads and providing ad-hoc problem solving
support, including hands-on pairing when needed
·
Collaborating with and supporting technical leads to ensure high
quality code across the teams
·
Facilitating and delivering training and knowledge sharing
sessions for engineers
·
Working together with technical leads and supporting the engineers
for all people related matters
·
Communicating with internal stakeholders regarding all engineering
related principles and practices
·
Building organization’s brand in the technology community
Qualifications
·
8+ years of software development experience (including
architecture)
·
2-3 years leadership and coaching experience
·
Experience in enterprise integration
·
Relevant business / computer science degree or relevant experience
Knowledge
·
Expert understanding of various software languages and frameworks
·
Extensive knowledge of Agile software development practices (such
as TDD, CI and CD)
·
Familiarity with information security vulnerabilities and risk
management
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and proactive management skills and a “can do
attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
·
Strong communication skills in dealing with leadership, key
clients, business partners and teams
How to Apply
Design Lead
REF: DL/5/2018
Job Summary
The role holder will be responsible for partnering with the
Digital Manager and digital leadership team to develop effective product
strategies, visions and execution plans. The incumbent mission will be to shape
and deliver digital solutions that transform customer experiences for the bank
Responsibilities
·
Driving end-to-end user experience design, including discovery,
ideation, conception, detailed design, prototypes and validation across multiple
products and areas
·
Working across multiple cross-functional product teams, to create
and influence the creation of elegant user experience to create business impact
(e.g., customer, employee and advisor engagement /productivity)
·
Working closely with digital factory executives, Product Leads,
Product Managers, Engineering Leads along with marketing and business
stakeholders to design and deliver user-centric experiences.
·
Leading a team of UX/UI Designers in leveraging creative and
holistic thinking to providing an engaging and intuitive user experiences for
digital products.
·
Mentoring designers within the UX/UI team, assisting them in
setting and achieving satisfying career goals
·
Growing the organizational design capabilities through introducing
design thinking across the organization and recruiting and hiring new
designers.
·
Implementing a culture and principles within the team that
prioritize inclusion, innovation and teamwork, while setting new standards in
executional and operational excellence.
·
Leading user research, persona development, usability testing,
contextual inquiry, and task analysis.
·
Championing user-centered design practices when solving design
requests and challenges.
·
Constantly monitoring analytics, customer feedback, digital
banking leaders and best practices in order to practice insight-driven
optimization and innovation.
·
Collaboratively working with Product Leads, Product Managers to
understand their digital product roadmaps and requirements and ensuring UX is
tightly integrated into the roadmaps.
·
Ensuring that there is a strategic UX vision for the organization,
which will be actualized over time through evolutionary, iterative updates.
·
Working with cross-functional product development teams to build
designs that meet those requirements – including design specification
documents, user flows, wireframes, prototypes, etc.
·
Developing, communicating and enforcing a Design System which
incorporates user experience and user interface guidelines for each of our
digital solutions.
Qualifications
·
Extensive design experience (6+) in a digital product environment
·
Bachelor’s degree in Design or equivalent area
·
Experience with designing quality consumer products, as well as
enabling business capability and objectives through technology
·
Entrepreneurial self-starter who is self-motivated, but also a
team player with a professional presence
·
Experience with conducting user research, usability testing, A/B
testing, interface design, rapid prototyping, agile product development
Knowledge
·
Knowledge of Agile software development process
·
Fluent in English
·
Well rounded user-centred design portfolio that spans some
combination of web, mobile, tablet, TV, and wearables.
·
Graphical and visual design skills, including hands on experience
with diverse set of software such as Sketch app, Adobe suite, OmniGraffle,
Balsamiq, Axure, Invision, Framer or other tools for graphic design, visual
design and prototyping
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and proactive management skills and a “can do
attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
·
Strong communication skills in dealing with leadership, key
clients, business partners and teams
How to Apply
Business Translator
REF: BT/5/2018
Job Summary
The role holder will act as a link between core analytics team and
business team, and will be responsible for assembling a team of experts,
setting requirements, and establishing communications between business team and
analytics team.
The position will also be responsible for identifying scenarios
where analytics can add value and proposing general approaches to do so.
Building work plans that incorporate the challenges and specifics of analytical
projects as well as synthesizing complex analytics-driven insights into easy-to-understand
and actionable recommendations
Responsibilities
·
Defining the business problem to be solved in an analytical
language.
·
Leveraging known use cases and ‘the art of the possible’ to define
the work plan.
·
Confirming the applicability of use cases before launching the
effort with experts.
·
Identifying the data requirements needed to execute all of the
possible modeling techniques
Qualifications
·
Business experience is required: project management experience
with exposure to the top management is highly desirable
·
Analytical experience and/or academic background is highly
desirable, for example in big data analytics, machine learning, artificial
intelligence, etc.
·
Experience in coding is highly desirable
·
Experience in visualization tools (e.g., Tableau, PowerBI) is
highly desirable
·
Ability to work collaboratively in a team environment
·
Ability to work effectively with people at all levels in an
organization
·
Skills to communicate complex ideas effectively
·
Attitude to thrive in a fun, fast-paced start-up like environment
·
Degree in quantitative field like Statistics, Computer Science,
Engineering, Mathematics, Physics or related field is desirable
·
Degree in Economics, Business or related field is also a plus
Knowledge
·
Knowledge of statistical techniques, data mining, machine learning
(log regression, decision trees, clustering, random forests, generalized linear
models, etc.) – no deep specific expertise in each is required, but overview of
the existing tools is needed
·
Knowledge of R/Python is a plus
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and a “can do attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
·
Strong communication skills in dealing with leadership, key
clients, business partners and teams
How to Apply
Product Owner Coach
REF: POC/5/2018
Job Summary
The position entails partnering with the Digital Manager and
Leadership Team to develop and prioritize business initiatives, effective
product strategies, visions and execution plans.
Responsibilities
·
Partnering with digital factory leadership to shape and prioritize
business initiatives for competitive advantage in digital.
·
Playing an important role in representing the business needs and
aligning with the product owners and cross-functional product teams for
delivering digital solutions that solve business problems and ensuring
relevance with business initiatives.
·
Co-creating product visions/proposals with the squad product
owners and presenting to the leadership and wider organization – outlining how
new business opportunities in digital are expected to promote business growth
and profitability in line with organization’s strategic goals.
·
Communicating with internal squad teams to resolve product
dependencies across squads during implementation.
·
Empowering squad product owners in taking key day-to-day decisions
autonomously without constraints.
·
Nurturing top talent and networks- identifying and building
relationships with candidates for key open positions and future positions
·
Co-creating a product launch plan with squad product owners and
working with the marketing team to launch product to market, track usage and
adoption.
·
Displaying a dynamic leadership style, working with leads
throughout the organization and leading product teams focused on innovation,
entrepreneurial spirit, growth and success
Qualifications
·
Deep experience (6-8 years+) in developing solutions, preferably
in banking.
·
Relevant business / computer science degree or relevant experience
·
Certified Scrum product owner is a plus
·
Experience in operating within a multi-channel/multi-region brand.
·
Entrepreneurial self-starter who is self-motivated, but also a
team player with a professional presence.
·
Demonstrates thought leadership and is able to influence at all
levels in the organization.
·
Knowledge of Agile software development processes.
Knowledge
·
Knowledge of Agile software development practices.
·
Deep knowledge of banking industry, trends in digital and
opportunities that can bring maximum business value
Personal Characteristics
·
Independent, trustworthy and charismatic with absolute integrity.
·
Good measure of creativity, social competence and ability to work
in a team
·
Entrepreneurial and proactive management skills and a “can do
attitude”
·
High energy levels, stress resistance and cultural openness will
be therefore highly valued
·
Strong communication skills in dealing with leadership, key
clients, business partners and teams
How to Apply