Sheffield Steel Systems is a registered company specializing in
the provision of kitchen and laundry solutions. We are located off Mombasa road
near Syokimau railway station.
Responsibilities
Qualifications
Responsibilities
Qualifications
Our services entail concept design, customized solutions,
fabrications, supplies, spares and after sales services. Sheffield provides a
one stop shop solution for setting up and equipping a wide range of food and
beverage facilities including kitchens, restaurants, beverage facilities
including kitchens, restaurants, bar and coffee shops.
We are looking for a Customer Service Assistant responsible
for Customer Service Excellence.
Responsibilities
·
Improving Customer service quality by evaluating and redesigning
processes.
·
Operate on outbound call desk to prefix appointments with
potential customers.
·
Maintain contacts with customers, customer surveys, benchmark best
practices, analyze information & enquiries.
·
Ensure retention of the existing clients through constant rapport.
·
Generate incremental revenue from the existing clients through
cross –selling and upselling.
Qualifications
·
Degree/Diploma in Customer Service, Business
Administration or Business related field.
·
At least 1-2 years of experience in a similar role.
·
Excellent communications skills both verbal and written.
·
Energetic, enthusiastic, and a team player.
·
Professional attitude and persona.
We are looking for a Data Analyst Assistant responsible
for sourcing, analyzing, interpreting and presenting business data.
Responsibilities
·
Creating a data base for potential customers.
·
Maintain database for existing customers and analyze for
developing actionable reports.
·
Create daily dashboards for sales team and management reviews.
·
Source and develop data from online and offline platforms.
·
Maintain database performance by troubleshooting problems.
·
Create on information flow by enforcing standards and controls.
·
Supporting the sales department with data requests requiring
expertise in databases and backend querying
·
Running daily weekly and Monthly data reports – Customer
acquisition reports and analysis.
·
Developing new reports in line with reporting and business needs
·
Execution of support and troubleshooting activities associated
with the resolution of all anomalies or issues reported on reports.
Qualifications
·
A Bachelor’s degree in, statistics, computer
science or economics.
·
1 to 2 years of relevant work experience.
·
Experience working with ERPs
·
Highly skilled in Microsoft Office Suite (Excel, Word, PowerPoint,
etc.).
·
Fluency and excellent communication skills in English.
How to Apply
Interested and qualified candidates should send their application
indicating their current Gross salary by 15th May,
2018 to hr@sheffieldafrica.com.
NB.
Sheffield steel systems is a professional company and does not
charge any amount of money during the recruitment process .Only shortlisted
Candidates who meet our expectations will be contacted