Aga Khan Hospital, Kisumu
Exciting Career Opportunity
The Aga Khan Hospital, Kisumu has
outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho,
Kibuye-Kisumu, West End- Kisumu, Busia, Homa- Bay, Kapsabet, Migori, with plans
to spread to Bomet.
Exciting Career Opportunity
The Aga Khan Hospital, Kisumu is an
institution of the Aga Khan Health Service, Kenya, which is an agency of the
Aga Khan Development Network. The hospital is part of a network of health
facilities, which includes Hospitals and Outreach health facilities across East
Africa.
The Aga Khan Hospital is in an
exciting growth phase and has attained acknowledgment of its quality by
achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for
laboratory services and is moving towards Joint Commission International
Accreditation.
With the ongoing expansion we seek to
recruit a professional for the following vacant position:
Resident Radiologist
Overall Responsibility: The successful candidate will be expected to oversee the
provision of radiological services to both inpatient and outpatients. He/she
will also be expected to be an active member of the multidisciplinary health
care team and contribute to the continuing professional development programs in
the Hospital.
Requirements
·
M.Med in Radiology or Post Graduate
Qualification from a recognized institution.
·
Must be Registered/Licensed by the
Medical Practitioners and Dentists Board.
·
Three years of post-graduate working
experience in general radiography, Ultrasound, CT scan, MRI, Doppler and
Fluoroscopy.
·
Experience and skills in reporting on
1.5 tesla MRI, Cardiac CT, Dual Energy CT and work station knowledge for cross
sectional imaging is preferred.
·
Good public relations and
communication skills.
Assistant Internal
Auditor
Overall
Responsibility: Reporting to the Internal Auditor the
successful candidate will be responsible for facilitation of audits
improvements in operations and provide independent and objective assurance and
consulting services agreed by Head of Audit and the Board.
He / She will also contribute to the
achievement of AKHK objectives by instilling systematic, disciplined approach
to evaluate and improve the effectiveness of risk management, control and
governance processes.
Other
Responsibilities
·
Undertake audit assignments as per
the Annual Audit Plan from initial contact with client to preparation of
reports.
·
Draft audit program for each audit to
be agreed by the Head of Audit or Regional Internal Auditor.
·
Undertake analysis of financial and
non-financial data, evaluate the results for reporting to the client.
·
Document key business processes to
assist in evaluation of reliability, integrity and effectiveness of information
systems.
·
Formulate, recommend and implement
recommendations for improvements to systems and procedures following audits.
·
Follow up audit recommendations to
ensure that clients are taking agreed actions to improve systems and controls.
Requirements
·
Bachelor of Commerce (Accounting
Option) with CPA(K)
·
Internal Audit Certification
·
Three (3) years’ experience in
Internal Audit.
·
Excellent interpersonal,
organizational and public relations skills.
·
Microsoft Office as well as
substantive experience in data mining & analytics skills.
·
Ability to work under minimum
supervision.
·
High degree of confidentiality.
Debtors Officer
(2 Positions)
Overall
Responsibility: Reporting to the Assistant
Manager Finance (Debtors Section) the successful candidate will be responsible
for managing a portfolio of accounts receivable, ensuring proper
reconciliations, debt collection and allocations, ensuring proper record
management and reporting.
Requirements
·
Bachelor of Commerce Degree in
Accounting/Finance and CPA (K) will be an added advantage.
·
Possession of a Bachelor of Commerce
degree in Accounting/ Finance will be an added advantage.
·
Minimum 4 years hands-on experience
in a busy finance establishment.
·
Good Interpersonal skills i.e.
communication and negotiation skills.
·
Problem solving and analytical
skills.
Resident
Anaesthesiologist
Overall
Responsibility: Reporting to the Head of Department
the successful candidate will be responsible for efficient delivery of
anesthesiology services to patients, mentoring junior doctors, assisting with
critical patients in the ACU among others.
Key
Responsibilities
·
Planning anesthesia services through
thorough review of patients pre, intra and post operatively
·
Giving anesthesia
·
Responding to emergencies that
require the input of an anesthesiologist
·
Sharing on-call responsibilities in
anesthesia
·
Being part of the team that looks
after critical patients in acute care unit
·
Teaching and mentoring of junior
Doctors
Requirements
and Experience
·
Master’s Degree of Medicine in
Anesthesia from a University recognized in Kenya
·
Bachelor Degree of anesthesia and ICU
or Medicine & Surgery
·
Minimum 2 years work experience as an
anesthesiologist
·
Specialist Recognition as an
anesthesiologist desirable
Skills and
Competencies
·
Good communication skills.
·
Be flexible and result oriented.
·
Be ardent scientist with good
clinical judgement
·
Have a good understanding of quality
processes within the department of anesthesiology
·
Be in good standing with the Medical
Board
Customer Service
Manager
Overall
Responsibility: Reporting to the CEO, the successful
candidate will be responsible for delivery and sustainability of excellent
customer service experience and promote the culture of service excellence
across the main Hospital and Outreach Health Centers.
Other
Responsibilities
Strategy and leadership (20%)
·
Review, formulate and implement
policies, strategies and plans to institutionalize the culture of service
excellence.
Achievement of customer experience
(30%)
·
Carryout across the board customer
service assessments, review, recommend and implement the agreeable intervention
measures.
·
Be the focal point for effective
review and implementation of AKHK customer service charter
·
Play the role of the customers
advocate to ensure they receive quality service from all functions of the
hospital.
·
Provide oversight to
multidisciplinary teams to ensure achievement of customer experience.
·
Implement the Customer Events
Calendar for the year and recognized world and national events
·
Provide oversight to the successful
implementation of customer satisfaction surveys
·
Direct, monitor and implement
Customer Service Performance indicators-TAT and manage accurate daily, weekly
and monthly quantitative reports to guide decision making.
·
Effectively manage customer/client
feedback with appropriate tools and approaches such as Customer Engagement
forums, Customer Focus Weeks and provide oversight to customer initiatives
across different customer segments.
People and Team Work (30%)
·
Oversee effective stakeholders
managements to achieve excellent customer service
·
Utilize teamwork and synergies to
attain the required customer service experience.
·
Guided capacity building programs on
service excellence model
Complaints Handling (10%)
·
Ensure effective management of
customer complaints both internal and external
·
Set up institutional structures to
motor, track and ensure customers concerns and resolved promptly.
Reporting & Control (10%)
·
Responsible for production of timely
customer service reports based on key performance indicators
·
Implement effective tracking on
customer service improvement plans
Requirements
and Experience
·
Master’s Degree in either of the
following disciplines, Business Administration, Marketing, PR/ Communication or
related studies
·
Bachelor Degree in similar
disciplines will also be considered.
·
Working knowledge of customer service
software, databases and tools
·
Awareness of industry’s latest
technology trends and applications
·
Ability to think strategically and to
lead.
·
Strong client-facing and
communication skills
·
Customer service orientation
·
Over five (5) years of relevant
experience.
Radiographer /
Sonographer – Kapsabet Medical Centre
(Re –
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Overall
Responsibility: Reporting to the Radiology Manager
the successful candidate will be responsible for providing safe, efficient,
high quality diagnostic imaging services through the use of modern imaging
technology that includes computerized X-ray machine and multi probe ultrasound
unit.
Key
Responsibilities
·
The purpose of this position is to
undertake initial patient evaluation, provide diagnostic radiographs, and
perform ultrasound and Doppler examinations by capturing images of diagnostic
value.
·
Ensure radiation safety measures and
protection are observed to comply with government regulations and to ensure
safety to patient’s staff and self.
·
Ensure scheduled maintenance, and
calibration of medical equipment’s are in place and followed.
·
Ensure accurate documentation and
care of patients’ records.
Requirements
·
Higher Diploma in Ultrasound
·
Diploma in Medical Imaging Sciences
·
Two (2) years working experience in
similar position
·
Registered and licensed by The Kenya
Radiation Protection Board
·
A member of Society of radiographers
in Kenya (SORK).
·
High level of confidentiality,
discretion and trustworthiness.
·
Good communication skills.
·
Have a good understanding of quality
processes within the department of radiology.
How to Apply
Interested candidates should email
their applications with detailed curriculum vitae, names and contacts of three
referees, current and expected salary to ksm.recruitment@akhskenya.org on or
before 26th March, 2018.
Aga Khan Hospital Kisumu does not
solicit any funds for purposes of recruitment.
“Aga Khan Hospital Kisumu is an equal
opportunity employer”