National Bank of Kenya
Position Title: Dealer
Position Scope: The job holder will be responsible for supporting the Retail and
Amanah Banking Divisions.
Position Title: Dealer
Job Ref No. HR/018/18
Available Positions: Two (2)
Division: Corporate Banking Division
Reporting to: Head Treasury
He/ she will be required to ensure
efficient and effective service delivery of the full range of related treasury
products and contribute to forex income for the Bank.
The objective for the role is to
increase the share of Forex income to the Bank by motivating new business and
yielding value out of existing client relationships for sustainability.
Key responsibilities:
·
Support the Retail and Amanah
Divisions in implementing of the treasury strategy by covering all treasury
products and specified customer segments.
·
Identify, target and market to new
and existing customers with the aim of growing the Bank’s portfolio and meeting
customers’ need.
·
Actively support product development
aimed at meeting the growing demands of the Retail and Amanah Divisions’ forex
clients.
·
Market the various treasury products
and provide innovative solutions to existing and potential customers with a
view to increase the wallet share(e.g. spot, forwards, swaps)
·
Carry out research and market
intelligence on new trends and competitor activities on behalf of the business
units supported and treasury department for insightful advisory.
·
Actively manage individual call
sheets, consistently updating/ reviewing the same regularly with a view to
maximise returns and conversion of customers to long term relationships.
·
Efficiently and effectively serve
clients by prompt pricing, quality input on market trends and regular and
proactive contact.
·
Prepare and share business
performance reports for existing relationships with a view to advice on
achievement of objectives and monitor completeness of revenue collection.
·
Prepare and share Informative and
objective Market Briefs to customers.
Marketing Support
·
Support consumer promotions for
Treasury related products for Businesses units supported.
·
Participate and provide support on
the competitive analysis on tariffs for the Bank’s forex products for the
Business units supported.
·
Follow up on client visits to monitor
and close leads generate from marketing events.
Skills & Experience:
·
A University degree in Economics or
business related field
·
A master’s degree in a business or
related field will be an added advantage
·
CI Dealing Certification
·
Treasury related professional
qualification
·
Experience in foreign exchange
trading
·
Experience in risk managing of
portfolios
·
Experience of both trading FX and
money markets
·
Business Acumen, Consultative and
Decisive
·
Research Knowledge
·
Financial and Business Analysis
Skills
·
Relationship Management
·
Excellent verbal and written
communication and negotiation skills
·
Strong numerical skills and an
ability to solve problem
Position Title: Channels Administrator
Available Positions: One
(1)
Division: Information
Communication & Technology
Reporting to: Head
of Digital Online Channels
Position Scope: The role holder will be responsible for technical design,
planning, development and maintenance of Online Channel systems and
Infrastructure.
He
or She will also provide solutions to the channel systems in the Bank, ensure
their performance, recovery and documentation of procedures so as to achieve
excellent customer experience.
Key Responsibilities:
·
Responsible for designing and
developing appropriate reports and management information as required by
business to advance tactical and strategic initiatives.
·
Implement system Parameterization of
different Products, Services and Limits on Digital channels as requested by the
business.
·
Provide day-to-day operational
support for Nat Mobile, ATMs, Agent banking and Card operation Systems
including network, hardware and software.
·
Ensure uptime of all Mobile, ATM
interfaces and POS as per Business requirement of 99.6% in line with the Bank’s
Objectives
·
Provide user Support on Queries,
Mobile ATM and Agent troubleshooting and configurations
·
Systems Requirements Specification
(SRS) document preparation and Scoping as per User Requirements.
·
Perform and implement system
maintenance, making program modification as necessary to meet business
requirements; review and modify programs to correct errors and improve
efficiency and cost effectiveness
·
Design and generate reports for
various business units related to Channels
·
Take part in channels related systems
Projects in the Bank for instance; Systems Interfacing and Integration between
the ATM Switch, Mobile and New interfaces.
·
Perform weekly performance reporting
to support capacity planning (System support)
·
Ensure risk and Compliance adherence
within the course of duty
Key Performance Indicators
·
Timely and quality preparation of
channel reports
·
Timely delivery of initiatives
assigned on channels
·
System up time of 99.6%
Skills & Experience:
·
A Bachelor’s Degree preferably in
Computer Science / IT related field from an accredited university.
·
A minimum of 5 years’ experience in a
relevant IT field; including at least 3 years’ experience in support of Mobile,
Internet and agency banking technologies.
·
Project Management qualification will
be desirable
·
Professional IT qualifications in one
or more of the following: TIL, Linux, Oracle/MS SQL, Cisco
·
Product development experience will
be an added advantage
·
Professional qualifications in SQL
query, research skills
·
Moderate to advanced skills in
computing
·
Excellent high quality interpersonal
and negotiation skills with the ability to network and develop strong
relationships.
·
Innovative and Creative
·
Proven excellent planning,
organization
·
Knowledge of Banking laws and
regulations
·
Budgeting skills
·
Ability to drive change
Position Title: Procurement Manager
Job Ref No. HR/021/18)
Available Positions: One
(1)
Division: Finance
and Administration
Reporting to: Head
of Procurement
Position Scope: The successful candidate will work with Business to drive
strategy through procurement planning, sustainable supply chain management and
cost cutting and containment initiatives through the management and
coordination of Bank-wide efforts to ensure that procurement performance
management (PM) and quality improvement (QI) programs are developed and managed
using a data-driven focus that sets priorities for improvements aligned to
overall Bank’s strategic objectives.
Key Responsibilities:
·
Preparation of the Bank’s Annual
procurement Plans
·
Pre-qualification and maintenance of
supplier lists as per Bank requirements;
·
Prepare, publish and distribute
information on procurement and disposal opportunities including invitations to
tender, pre-qualification documents and invitations for expressions of
interest;
·
Facilitate the receiving and opening
of tender and / or quotation documents;
·
Facilitate and safeguard procurement
and disposal documents and records in accordance with the procurement policy requirements;
·
Issue procurement and disposal
documents to candidates in accordance with procurement policy requirements;
·
Carry out the sourcing through
tenders, quotations and proposals of various goods and services, with
specialisation on ICT systems, hardware and software; telephone and mobile
devices; insurance and training requirements for the Bank;
·
Carry out disposal process as per the
policy;
·
Ensure that TATs on tender processes
are adhered to as per the Procurement Plan;
·
Facilitate procurement cost control
and savings management initiatives;
·
Facilitate the preparation and
execution of contract documents, in line with the award decision;
·
Archival of procurement documents and
records;
·
Monitor contract management in
liaison with user departments to ensure implementation of contracts in
accordance with the terms and conditions of the contracts;
·
Carry out duties of Head of
Procurement when absent.
Skills & Experience:
·
Bachelor’s Degree in a business
related field preferably in Procurement and Supplies
·
Diploma in Computer Applications
·
Professional qualification in
procurement Management will be an added advantage
·
Diploma in CIPS
·
At least 8 years experience of
progressive procurement management.
·
Excellent report writing and data
analytical skills.
·
Very strong negotiation skills.
·
Demonstrated analytical and problem
solving skills.
·
Computer skills in MS Office
applications.
·
Passion for accuracy and timeliness
of operations.
·
Good interpersonal skills.
·
Quantitative skills.
·
Exposure in banking operations.
Position Title: Network Engineer
Job Ref No.
HR/014/18
Available Positions: One
(1)
Division: ICT
Reporting to: Manager,
Network & Communications Infrastructure
Position Scope: The role holder will be responsible for offering front line
support for the Bank’s network Infrastructure including the Telephony system.
The role will include research, testing and support of the Bank’s network
system in line with best practice and the Bank’s ICT guidelines.
Key Responsibilities:
·
Research and contribute to Innovation
within the department to ensure resource efficient means of operation.
·
Perform first level support for all
network incidences, maintenance and related issues in the Bank.
·
Resolve all Network problems logged
promptly and appropriately to ensure exceptional customer experience.
·
Schedule and execute preventive
maintenance of the Network Infrastructure in the Bank in line with the Bank’s
ICT guidelines and related compliance requirements.
·
Ensure Network documentation and
maintenance of the same within the Bank’s ICT guidelines and related compliance
requirements.
·
Manage Configuration of all Network
equipment in the Bank including backup configuration and application of
Standardized configuration templates to the Network equipment.
·
Ensure validity of the Bank’s Network
licenses and initiate acquisition of the same where required before expiry.
·
Evaluate the Bank’s equipment
requirements for supply, implementation and development of new or existing
services and systems.
·
Facilitate the development of
detailed plans to ensure effective scheduling of ICT Change during Technology
projects in the Bank within expected time and cost frames
·
Ensure SLA adherence, monitoring
&breaches reporting standards are upheld in line with the ICT guidelines.
·
Ensure the highest level of network system
availability and performance is achieved through monitoring and proactive
initiatives.
·
Regular monitoring of all outstanding
faults and liaison with services providers regarding the faults and provide
periodic reports on network and bandwidth utilization.
·
Take part in BCP/ DRP process and
documentation reviews as recommended by ICT guidelines, ICT Risk guidelines and
best practice.
·
Carry out periodic network
self-assessments on key controls to assess the proper functioning and adequacy
of existing controls and highlight emerging issues and follow through for
closure.
Skills & Experience:
·
University Degree in IT, Computer
Science or related field
·
Cisco Certification CCNA (Route &
Switch), CCNA Security, CCNP (Route & Switch).
·
Knowledge of Firewalls (Check Point
& Cisco ASA)
·
Knowledge of network configuration
and troubleshooting will be an added advantage.
·
Knowledge of network types i.e. LAN,
WAN will be preferred.
·
Two (2) years’ experience in a
relevant field
·
Moderate to advanced skills in
computing
·
Adaptability and teamwork
·
Excellent interpersonal and
negotiation skills
·
Good communication skills
·
Innovative and Creative
·
Proven excellent planning,
organization and execution skills.
·
Ability to drive change
·
Working with others
·
Active listening, Good Personal
Organisation
·
Good knowledge of Banking laws and
regulations
·
Speed of execution
Position Title: Relationship Manager, Corporate & Private Sector
Job Ref No. HR/019/2018
Available Positions: One
(1)
Division: Corporate
Banking Division
Reporting to: Head,
Corporate & Private Sector
Position Scope: The Job holder will be required to onboard new Corporate Banking
clients , manage his/her corporate portfolio to ensure revenue returns while
managing costs and ensuring the customer’s needs are satisfied through various
financial solutions.
Key Responsibilities:
·
Grow the Bank’s revenues from both
new and existing clients by enhancing transactional, trade and foreign exchange
volumes., while managing costs to enhance profitability
·
Identify potential new business opportunities
and consistently generate innovative ideas for implementing new business
opportunities to open corporate accounts and grow the liability book.
·
Develop an intimate understanding of
the clients’ industry and business by analysing their management practices,
judgement of various influential decision makers, market conditions affecting
the long term viability of the business and industry sector, and effectively
use this knowledge to continually cross sell the bank’s products to ensure
maximization of the customer wallet share.
·
Carry out and document regular client
visits
·
Work closely with the Head of
Corporate Credit, Credit Managers and Analysts to initiate business deal
proposals for new facilities or facility modifications that require assessment
of credit, and provide insightful information regarding business strength and
vulnerabilities.
·
Proactively identify potential
problem accounts and formulate appropriate mitigating strategies.
·
Act as single point of accountability
for corporate clients and consistently deliver high quality service to all
internal & external customers, while maintaining confidentially of customer
information at all times.
·
Coach the associate relationship
manager/credit analyst in all aspects of the role and ensure open team
communication
·
Ensure 100% compliance to KYC and AML
policies and account opening procedures.
·
Stay updated on the security controls
in place to protect the branch against criminal and fraudulent activities and
unnecessary risk and exposure.
Skills & Experience:
·
Bachelor’s degree in a business
related field
·
3 -5 years experience in relationship
management or related relevant experience
·
Banking experience, preferably within
Corporate or Commercial Banking.
·
Experience in a sales /customer
service environment will be an added advantage
·
Strong negotiation, persuasion &
presentation skills
·
Good interpersonal &
communication skills (oral & written)
·
Customer oriented & team player
·
Demonstrate high integrity and
ethical standards
How to Apply:
If
you believe you meet the criteria given above, please submit your application
with a detailed CV stating your current position, current gross salary, e-mail
address and telephone contacts quoting the job title/reference in the subject
field to: recruitment@nationalbank.co.ke by 5th March 2018
Applications
received after the set deadline will not be considered and only shortlisted
candidates will be contacted for the next stage/s of the process.
National
Bank of Kenya is an Equal Opportunity Employer.
Canvassing
will lead to automatic disqualification.