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Waiter / Waitress Jobs in Nairobi Kenya

Waiter / Waitress
Location: Nairobi
Industry: Hospitality
Our client, a full-service, quick-casual, coffee-themed restaurant chain is seeking to recruitWaiter / Waitress.  
The key responsibility is ensuring that customers have a satisfying dining experience.
Duties and Responsibilities

·                     Greet and escort customers to their tables
·                     Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
·                     Prepare tables by setting up linens, silverware and glasses
·                     Inform customers about the day’s specials
·                     Offer menu recommendations upon request
·                     Up-sell additional products when appropriate
·                     Take accurate food and drinks orders, order slips or by memorization
·                     Communicate order details to the Kitchen Staff
·                     Serve food and drink orders
·                     Check dishes and kitchenware for cleanliness and presentation and report any problems
·                     Arrange table settings and maintain a tidy dining area
·                     Deliver checks and collect bill payments
·                     Carry dirty plates, glasses and silverware to kitchen for cleaning
·                     Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
·                     Provide excellent customer service to guests
Requirements

·                     Attentiveness and patience for customers
·                     Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
·                     Active listening and effective communication skills
·                     Team spirit
·                     Flexibility to work in shifts


Qualification and Experience
·                     Diploma/Certificate in Food and Beverage, Sales and Service
·                     Proven work experience as a Waiter or Waitress
·                     Good communication and presentation skills
To apply, send your CV and cover letter only torecruit@flexi-personnel.com before close of business 10th November, 2017. Clearly indicate the position applied for and salary expectation on the subject line.

NB: Flexi Personnel Ltd does not charge candidates for job placement

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