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Waiter / Waitress Jobs in Nairobi Kenya

Waiter / Waitress
Location: Nairobi
Industry: Hospitality
Our client, a full-service, quick-casual, coffee-themed restaurant chain is seeking to recruitWaiter / Waitress.  
The key responsibility is ensuring that customers have a satisfying dining experience.
Duties and Responsibilities

·                     Greet and escort customers to their tables
·                     Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
·                     Prepare tables by setting up linens, silverware and glasses
·                     Inform customers about the day’s specials
·                     Offer menu recommendations upon request
·                     Up-sell additional products when appropriate
·                     Take accurate food and drinks orders, order slips or by memorization
·                     Communicate order details to the Kitchen Staff
·                     Serve food and drink orders
·                     Check dishes and kitchenware for cleanliness and presentation and report any problems
·                     Arrange table settings and maintain a tidy dining area
·                     Deliver checks and collect bill payments
·                     Carry dirty plates, glasses and silverware to kitchen for cleaning
·                     Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
·                     Provide excellent customer service to guests

·                     Attentiveness and patience for customers
·                     Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
·                     Active listening and effective communication skills
·                     Team spirit
·                     Flexibility to work in shifts

Qualification and Experience
·                     Diploma/Certificate in Food and Beverage, Sales and Service
·                     Proven work experience as a Waiter or Waitress
·                     Good communication and presentation skills
To apply, send your CV and cover letter only before close of business 10th November, 2017. Clearly indicate the position applied for and salary expectation on the subject line.

NB: Flexi Personnel Ltd does not charge candidates for job placement

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