The Aga Khan Hospital,
Mombasa is an institution of Aga Khan Health Services, Kenya which is an Agency
of Aga Khan Development Network.
The hospital is part of an
integrated health system that includes Hospitals and outreach health centers
across East Africa. AKHS is one of the most comprehensive private
not-for-profit health care systems in the developing world.
Job Vacancy: Patient
Referral Coordinator
Marketing & Business
Development Division
Ref No: 07/005
Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services.
Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services.
It is the only hospital in
Kenya accredited by the Joint Commission International from USA.
The University Hospital has
been providing high quality care for the people of East Africa and beyond for
over 50 years.
Applications are invited from
candidates who meet the requirements for the position of Patient
Referral Coordinator in the Marketing Department in the Marketing
& Business Development Division.
Position Summary: The
Patient Referral Coordinator will provide corporate client support, serving as
a liaison to specific corporate clients and also participating in formulation
of business growth plans for the hospital.
Key responsibilities:
Key responsibilities:
- Communicate
and Coordinate referral appointments from outside doctors
- Organize
one-on-one visits with corporates in regards to outside referrals and
processes
- Plan for
one-on-one visits to doctors mainly outreach centres and other referring
doctors
- Follow-ups
through emails and telephone conversations
- Respond to
questions, requests and concerns regarding the status of patient
referrals, care coordination or follow-up status.
- Continuously
work with the foundations of medical tourism ensuring we follow best
practices, negotiate on accommodations and if necessary packages for long
stay and family accommodations
- Coordinate
care and ensure the referring doctors are updated on patient progress and
discharge plan
- Keep the
referring doctor’s and institutions database and continuously update on
AKUHN new services/clinical staff
Skills, Qualifications and
Experience:
Applicants must have a
bachelor’s degree in Marketing or equivalent.
The successful candidate(s)
should have a minimum of five (5) years of Hospital Care Management experience,
strong interpersonal skills, ability to work well under pressure and good time
management.
S/he should be an
expert in report writing. Knowledge of French will be an added advantage
System Analyst and IT Corporate
Trainer
Job Summary
- Learn the
various specialized applications within Hospital environment; with focus
on training of others
- Identify areas
of gap in IT process and knowledge within the institution that are
hampering institutional goals.
- Identify
training and growth initiatives ¡n the area of IT skills in collaboration
with HR department.
Required qualifications,
attributes and experience
- Bachelor’s
degree in Computer Science/Business Information Systems.
- MCSC
profession qualifications.
- Minimum 3
years’ experience.
- Excellent
interpersonal, organizational and customer service skills and be able to
work with minimum supervisions
- Knowledge in
CARE2000 a bonus
Quality Assurance Officer
Job Summary: To
implement, manage and monitor the Quality Management Systems in the Laboratory
department so as to ensure consistent adherence to ISO 15189:2012, JCIA
standard requirements and Good Clinical Laboratory Practice (GCLP)
Required qualifications,
attributes and experience
- Higher Diploma
in Medical Laboratory Technology from a recognized institute.
- Diploma in
Total Quality Management will be an added advantage
- Registration
with the Kenya Medical Laboratory Technician and Technologist Board.
- Minimum five
years professional experience.
- Knowledge and
understanding of ISO 15189:2012
- Excellent
report writing and presentation skills
- Excellent
knowledge of Quality Management Systems, Laboratory Operation and
Procedures.
- Ability to
write and review SOP’s.
Maternal and Child Health (MCH)
Manager
Job Summary
- The Nurse
Manager, MCH will also participate in the strategic planning for
Obstetrics / Gynecology department
- Develop, lead
and coordinate a multidisciplinary team to deliver quality of care to all
clients seeking services in MCH department and ensure effective
utilization of resources in line with institutional goals and objectives.
- The Nurse
Manager, MCH will be responsible for delivery of nursing / midwifery
quality care in all aspects of inpatient and outpatient MCH care.
- Capital &
operational budgets and efficient utilization of available resources in
MCH unit.
- S/he will need
to promote and maintain high standards of professional Nursing / Midwifery
Care to meet the needs of MCH Clinics clients and Obstetric Unit patients
and their families.
- S/he will participate
actively in decision making related to patient care and will ensure
patients’ safety, dignity and respect are maintained at all times
Required qualifications,
attributes and experience
- Diploma in
KRCHN
- Bachelor of
Science in Nursing (BScN) will be an added advantage
- ALSO/ EmONC
certificate
- BLS/ACLS
certificate
- At least years
of clinical working experience ¡n midwifery
- High degree of
administrative capability and good leadership skills
- Proficiency in
MS office packages
Application procedure:
Only Application letter and
CV should be emailed torecruitment.msa@akhskenya.org
Deadline of submitting
application is on 14th July 2017.
Only shortlisted candidates
will be contacted.
