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Kenya Airways Jobs and Vacancies in Kenya

Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 54 destinationsworldwide, 44 of which are in Africa and carries over four million passengers annually. The airline wasrecently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row.
Kenya Airways has a fleet of 36aircraft that are some of the youngest in Africa; this includes its flagship B787 Dreamliner aircraft. The onboardservice is renowned and the lie-flat business class seat on the wide-body aircraft is consistentlyvoted among the world’s top 10. Most recently it has scooped top awards at the Africa Investor (Ai)Tourism Investor Awards and was declared the Business Airline of the Year in Africa.
Kenya Airwaystakes pride in being at the forefront of connecting Africa to the World and the World to Africa through itshub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi. For moreinformation, please visit

Employee Relations Manager
Location: Nairobi,KE
Brief Description
Research, develop, interpret and administer employee relations and welfare policies, processes and procedures to ensure promotion and maintenance of industrial harmony, fairness in the disciplinary processes and overall employee satisfaction.

HR Job Responsibilities

Disciplinary Issues
·         Provide guidance where needed in all communication relating to discipline for all staff in order to ensure clarity of communication and the capturing of the right offence.
·         Prepare briefs on all disciplinary cases in the event of appeal against disciplinary action.
·         Provide advice on grievance and disciplinary procedures to ensure that emerging issues are resolved amicably and speedily to maintain industrial harmony.
·         Write disciplinary summary report for the BLT in order to keep the business updated on the state of discipline in the company, handling of the disciplinary procedure and the speedy resolution of cases.
Employee, Industrial and Legal relations
·         Hold engagement sessions with staff to address any labour relations issues or work issues
·         Position is the link between management, union and staff and provides logistics for the same to ensure good industrial relations
·         Ensure timely preparation of briefs in cases involving both serving and ex staff so as to protect the company position.
·         Participate in CBA negotiations to protect company interests and enhance good industrial relations.
·         Provide advice and support to line managers on implementation of CBAs, staff rules and labor laws to maintain industrial harmony.
·         Arrange for witnesses and court attendance in cases involving employees or ex-employees against the Company

Employee Welfare

·         Develop, plan and implement staff welfare programs and initiatives in accordance with the company policies for purposes of enhancing positive employee relations climate that will improve productivity.
·         Plan and ensure company sports day is implemented successfully subject to budget.
·         Responsible for sourcing and managing the canteen provider in accordance with the public health cleanliness and safety standards.
·         To prepare, monitor and control Employee welfare budgets to ensure effective cost control.
·         Source for cost effective employee insurances and ensure speedy claim settlement.
·         Ensure implementation of long service awards and retirees awards in accordance with the HR Policy..
·         Training and refreshing managers and supervisors on the company disciplinary processes so as to ensure consistency and fairness in the said processes.


·         University degree in social sciences or equivalent
·         Diploma in HR
·         Labour laws Training
·         8 years in employee relations, 4 of which should be in employee relations management
·         Strong communication skills
·         Excellent negotiation skills
·         Achievement orientation
·         Analytical Thinking
·         Concern for Order & Quality
·         Flexibility
·         Interpersonal Understanding
·         Self Confidence
·         Self Control
·         Teamwork and Cooperation
How to Apply

Maintenance Documents Controller
Location: Nairobi,KE
Brief Description
Document control ensures the availability of all necessary maintenance documentation for the execution of checks, controls that all executed maintenance tasks are performed according to kq procedures and kcaa requirements and evaluates the execution of the maintenance checks for technical planning and its management.


·         To prepare physical check packages for the maintenance checks based on the initial plan and preparation of the planning engineer, check them for completeness and avail them at the production areas (BM, LM & W/SHOPS) on a timely basis.
·         To consistently create visibility and issue work cards to production in all the areas.
·         To control and ensure that all maintenance tasks called out for are executed in conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
·         To evaluate, prepare and report accurately and on a timely basis the post – check data upon completion to relevant personnel for further analysis and re-planning as may be necessary.
·         To ensure effective communication and reporting between technical planning & records and production to facilitate integrity, planning and control.
·         To maintain and control the information for acceptable deferred defects in the relevant systems.


·         Degree in either Information Science, Computer science or Diploma in relevant Engineering with 2 years experience in Documents management.
·         Has basic knowledge of aircraft regulatory requirements and maintenance documentation.
·         Has basic knowledge on administration Maintenance Document.
·         Has basic knowledge on IT systems including MRO Systems and uses on the day to day work.
·         Has basic knowledge on how to complete standard paperwork and records, filling in forms accurately and legibly.
·         Has basic knowledge on how to Maintain a database of information.
·         Has shown an understanding of the standard language and terminology used in MDC and the entire Technical organization.
·         Has basic knowledge of policies and procedures.
·         Has responded positively and reliably to customers’ needs demonstrating a can do attitude.
·         Consistently follows policies and procedures when resolving problems sticking to agreed plans and priorities.
·         Has proven ability to perform consistently in high pressure and time constrained work environments delivering on time and to agreed standards.
·         Can manage own time and workload effectively whilst adapting to the needs of team members.
·         Communicates clearly and confidently and listens to different points of view, showing understanding and empathy.
·         Has recognized when an issue requires greater technical know-how and asked for help.
How to Apply

Inflight Performance Manager
Location: Nairobi,KE
Brief Description
Provide support and leadership to cabin crew to ensure safe, secure cabin operations that guarantees consistent and passionate service delivery.


·         Manage implementation of safety and security standards and procedures that comply with company vision and mission
·         Ensure compliance with all regulatory requirements and conformity to company safety, security & quality standards and procedures
·         Conduct regular onboard audits/inspections to ensure compliance and continuous improvement of safety and security standards while enhancing guest experience

·         Ensure proper utilization of inflight utilities to guard against misuse, wastage and damage
·         Develop, monitor and review an inflight product and service delivery standard that guarantees customer satisfaction and loyalty
·         Prepare, analyse and monitor crew data to optimize productivity
·         Develop cabin crew grooming standards and ensure conformance to company set standards8Ensure crew motivation, efficiency and well-being
·         Undertake corrective and preventive actions identified during quality and safety audits, investigations or other internal reporting mechanisms within the agreed time-frame
·         Accomplish routine monitoring of safety, security and quality controls activities to ensure on-going conformity with all regulatory requirements, organizational standards and local procedures.


·         Organization and planning skills
·         Excellent communication skills
·         Computer proficiency
·         Analytical skills
·         At least 2 years experience as a cabin manager or other managerial skills and experience in relevant field
·         English language proficiency
Additional Details
·         Cabin operations compliance and conformance to safety, security and service standards
·         Sufficient numbers of staff that are well trained
·         On time non-conformance closures
·         Quality customer service and on-time performance
·         Sufficient numbers of staff that are well trained
How to Apply

Systems Developer
Applications are invited from suitably qualified candidates for the vacancy of Systems Developer (ERP) with Kenya Airways. The details are as follows:
Role Purpose
To development and maintenance of reporting, analysis and integration solutions for the business application systems.


·         Design, develop and implement reporting, analysis and integration solutions for the business application systems.
·         Work very closely with users and business analysts to understand requirements and then develop or maintain the required solutions.
·         Identify solution initiatives, which can be created for better efficiency and process controls within any business systems environment.
·         Develop and maintain programming standards and policies for these solutions
·         Advise manager and business analysts of emerging development strategies, which can provide business benefit.


·         Degree in IT or related field.
·         Certifications in system development tools and languages.
·         At least 3 years experience in systems development.
·         Experience in developing in NT/Unix environments.
·         Certification and solid experience in developing with Microsoft technologies.
·         Minimum 2 years programming experience in Visual basic, Java, C++, XML.
How to Apply

Assistant Flight Purser
Location: Nairobi,KE
Brief Description
Consistently deliver quality service to guests in a safe and secure cabin environment that guarantees guest comfort and satisfaction, while providing assistance to the flight purser on board and leadership in economy class.


·         Deliver onboard quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary for efficiency and customer satisfaction.
·         Coordinate proper utilization of company property to guard against wastage, misuse and damage, while ensuring that all flight documentation is handled correctly.
·         Implement safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.
·         Carry out FA performance appraisals while offering constructive feedback to motivate and improve performance.
·         Carry out duty free sales to maximise profits on board 6. Manage crew and cabin appearance standards to ensure compliance with company set standards


·         English language proficiency.
·         Leadership and communication training
·         At least 1 year experience as a flight attendant.
·         Excellent communication skills.
·         Computer proficiency.
·         Experience in customer service environment desirable.
·         Good knowledge of regulatory requirements, industry and company policies, procedures and standards.
·         Organizational, planning and analytical skills
·         Excellent communication skills
·         Excellent leadership and Supervisory skills
·         Able to work towards achieving targets without supervision
·         Attention to detail
·         Proactive and dynamic
How to Apply

Simulator Engineer
Location: Nairobi,KE
Brief Description
Performs Simulator Maintenance to high safety and operational standards as required by KQ, Kenya Civil Aviation Authority and other Aviation safety regulatory authorities.


·         Review, analyze and maintain existing code
·         Develop test programs
·         Perform software tests
·         Development of software and/or hardware specifications
·         Diagnosing and correcting problems on the simulators and associated hardware.
·         Perform Preventive Maintenance (PM) tasks on the simulators, UPS and associated hardware.
·         Perform tasks to support the KQ simulator group as required.
·         Utilize Maintenance Management System to record and track maintenance activities.
·         Complete all designated training activities.
·         Perform preflight and post flight on designated simulators.
·         Perform basic visual alignments.
·         Run automatic QTG’s. (Qualifications Test Guide)
·         Refurbishment and hardware modifications.
·         Comply with KQ and CAE Quality Management System..
·         Perform housekeeping functions to maintain the simulators as required.
·         Perform logistics duties, including parts received, repair, and testing/validation.
·         Inculcating safety culture in Kenya Airways within the simulator and simulator facility
·         Communicates simulator facility state and needs to both internal and external stakeholders.
·         Contribute to the processes by recommending solutions, writing technical sections.


·         Technical degree or 4 years experience in an electronic, avionic, or technical related field.
·         Computer literate (PC and / or computer mainframe/architecture
·         Proficiency in operating test equipment (oscilloscope, multi-meter, signal generator, logic analyzer, etc.).
·         Knowledge in analog and digital theory.
·         Strong C++ and object oriented programming
·         Minimum 1 year of Experience

How to Apply

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