Job Vacancy: Customer
Service Representative
Location: Nairobi
Very Urgent
Are you a lady, a degree / diploma
holder who is ready to work in shifts?
Our client, an online dating company
that operates 35 niche dating websites based on religion, ethnicity, lifestyle
and special interests is looking for enthusiastic and self motivated customer
Service representatives with a clear accent and flexible to work on shift
basis.
Key Responsibilities
·
Screening and moderating user
submitted content, answering support requests and performing support functions.
·
Moderating and screening written user
content on Profiles
·
Moderating and screen to work in
shifting user submitted photos
·
Answering Online Help Requests
·
Answering telephone support requests
·
Processing Testimonials (depending on
language)
·
Various support tasks assigned
Key Skills and Competences
·
Internet and Computer literate
·
Excellent communication skills.
·
Degree/ Diploma in any field
·
Passion for Customer Service
·
Ability to respond promptly to
customer inquiries
·
Ability to multitask and take up more
workload when required
·
Ability to work with multiple tabs
and multiple browsers efficiently in a web browser based support system (speed
and accuracy are important)
·
Very good work ethics (is reliable,
motivated, professional)
Ladies are encouraged to apply.
To apply, send your CV and cover
letter only to cvs@flexi-personnel.com before close of business 25th May
2017.
Clearly indicate the position applied
for on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job
placement.
