Regional General Manager – Logistics /
Transportation
Location: Kisumu.
Our client, an on-demand, door-to-door, delivery and transportation services company, is looking for a Regional General Manager to exponentially grow their company.
Job Role: The Regional
General Manager’s role is for the independent ambitious generalist. A Regional
General Manager sits overs Sales, Marketing, Operations, and Finance, with city
wide KPIs, Budget and P&L.Location: Kisumu.
Our client, an on-demand, door-to-door, delivery and transportation services company, is looking for a Regional General Manager to exponentially grow their company.
Regional General Manager
reports directly to the CEO and is responsible for all Investor Reports
concerning the city.
Responsibilities:
General Customer Acquisition
Responsibilities:
General Customer Acquisition
- Have full
ownership of the business development vertical in Kisumu.
- Close deals,
manage a budget, lead business marketing activities, scale strategy
locally, and build/ lead a team.
- Own and lead
overarching customer acquisition strategy.
- Manage deal
pipeline and source new potential business deals by contacting potential
partners; discovering and exploring opportunities.
- Help develop
and improve products and services by researching industry competitors,
publications, and announcements.
- Support marketing
activities for the company including golf tournaments, mall promotions,
networking drinks, door to door sales, business fairs, etc.
- Spearhead B2C
marketing strategies and coordinate actions to influence the market.
- Manage
Partnership Proposals and maintain the timelines for the proposal drafting
process.
- Communicate new
product developments to clients and prospective clients.
Business Clients
- Strategize and
lead all business client acquisition activities.
- Take full
ownership and responsibility of finding, negotiating, and closing business
deals in Kisumu.
- Develop
strategy for acquiring traditional business clients in Kisumu.
- Lead all
Business Client acquisitions. Bring in the expansion team to negotiations
only on very unique cases.
- Follow up on
all business leads which come into the company and set up meetings.
- Oversee and
carry out all business client acquisition activities.
- Plan and
prepare business presentations and proposals.
Partner (Rider & Driver)
Recruitment
- Requires strong
interpersonal skills and a social personality. This person will be
responsible for managing the rider operations in the city as well as
acquisition, including field prospecting to meet and engage new
riders/drivers.
- Sourcing,
recruiting, onboarding and training of partners on to the platform.
- Work
side-by-side with the operations team to maintain an adequate number of
online riders/drivers in Kisumu.
- Maintain
onboarding pipeline and database of all riders/drivers and contracts.
- Gathering key
rider documentation and requirements in line with the company’s signup
policies.
- Following up on
inquiries and referrals from riders/drivers.
Operations and Dispatch
Management
- Responsible for
dispatch and monitoring of orders real time and resolving issues in a
timely manner to ensure optimal customer experience.
- Continual
training and support for existing riders on the company platform.
- Monitoring
standards and customer service levels, ensuring partners represent the
brand well.
- Monitoring
partner metrics including daily and monthly targets set by management.
- Identifying key
partner issues and offering creative and effective solutions in a timely
manner.
- Branch
management and expansion.
- Any other duty
that may be assigned by CEO or senior management
KPI reporting and line
management
- Responsible for
monthly reporting, setting and meeting Profit & Loss targets and
qualitative objectives, as well as ad-hoc requests to Nairobi HQ.
- Performance
evaluation and management of Kisumu Business Development and Operations
colleagues.
- Daily
monitoring and recording of targets set by management.
- Investor
reporting on all Kisumu initiatives, metrics, and costs.
- Management of
city team: Operations, Sales, Marketing.
Qualifications:
- Bachelor Degree
in Business, Sales, or Economics. Masters or MBA strongly preferred
- Advance
knowledge in Google Suite and preparing presentations
- Demonstrated
success in negotiating, cultivating and growing partnerships across all
levels and sectors, problem solving and issue resolution.
- 7+ year’s
management experience in Logistics, e-commerce, entrepreneurial or related
industry.
- Cross-functional
team management and successful KPI performance viewed favorably.
- Outstanding
communication skills, oral and written, technical and non-technical.
- Excellent team
player with strong leadership capability.
- Clear knowledge
of Kisumu and its environment.
- Must be
comfortable in fast-paced, deadline-driven environment.
Compensation: Salary will be based on
experience.
Deadline: Interested parties
should send their online applications on or before 30th December 2016
Correspondence: Applications and
detailed CV to be submitted online at http://goo.gl/T8sryH
Applications not meeting minimum requirements will not be considered.
Applications not meeting minimum requirements will not be considered.