We are currently recruiting
on behalf of one of our client for a position of Debtor Collector.
Salary: KShs 20,000
Salary: KShs 20,000
Location: Nairobi
Nature and Purpose: As part of a team, and as a Debt Collector, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to always meet the monthly collection target of 47.50% of the 0-180 day debt category.
Duties and Responsibilities:Nature and Purpose: As part of a team, and as a Debt Collector, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to always meet the monthly collection target of 47.50% of the 0-180 day debt category.
- Maintain a
realistically low incidence rate of bad debt in line with the monthly
targets
- Consistently
meet and maintain collection targets, including the targeted number of
effective calls per day
- Anticipate
developments, and identify accounts that will require special attention
- Handle disputed
accounts by collecting all relevant information and documents to reconcile
customer queries
- Undertake
reconciliations, and compile documentation and necessary reports for
necessary action by management
- Maintain
accurate individual records and performance statistics for the debtors in
your portfolio
- Obtain
sufficient information to assess the risk of new and existing customers
- Work within
guidelines provided and report to the AR Team leader
- Close liaison
with business units, internal and external clients, the focal point being
timely collections and query resolution
- Provide
accurate advice on debt management, queries, VAT issues etc
- Involvement in
the reconciliations analysis of ledger accounts and invoicing history
- Liaise with
invoicing team on Credit Control queries for prompt resolution
- Ensure all
relevant details are provided to the riders to facilitate collection
without unnecessary problems.
- Undertake
ad-hoc responsibilities as required.
Qualification and skills:
- A business
related diploma/degree from a recognized university/college.
- Preference
given to CCP (Certified Credit Professional) training is a MUST
- A minimum 1
year practical experience in debt collection, credit services/roles or
administrative /clerical roles.
- 1 years’
experience in banking sector as a debt collector will be an added
advantage.
If you are up to the
challenge, possess the necessary qualification and experience; please send your
CV only quoting the job title on the email subject (Debtor Collector) to career@excelwiseconsultants.co.ke by 16th December, 2016.
Only shortlisted candidates
will be contacted. Kindly indicate current/last salary on your CV.
N.B: We do not charge any fee
for receiving your CV or for interviewing.
