Our Client, ICEA LION General
Insurance Company Limited is one of East Africa's largest and most innovative
insurers and financial services companies.
Their decades of experience
and eye on the future helping clients navigate today's complex financial
landscape underscores their business success.
They are seeking to recruit a
highly ambitious candidate to fill in the following position in their Nairobi
office:
Claims Manager
Principal Accountabilities:
- Performing
claims investigations and evaluation of elements of the event, extent of
damage.
- Ensuring that
claims handling guidelines are followed and that claims are processed and
settled accordingly.
- Negotiating
settlement of claims and making appropriate recommendations to top
management.
- Guiding staff
in the department towards high levels of service delivery so as to retain
existing and attract new clients.
- Coordinating
prompt preparation of statutory and industry returns to the relevant
institutions.
- Seeking legal
advice from the Company lawyers on contentious claims matters.
- Estimating and
reserving adequately for claims while seeking professional advice on
claims reserves.
- Processing
disposal of motor vehicle salvages and maintaining up to date records
before and after disposal.
Key Skills and
Qualifications:
- Bachelor’s
degree from a recognized institution (preferably Bachelor of Commerce or
Bachelor of Law).
- Professional
qualification(s) in insurance e.g. ACII/AIIK or equivalent.
- Minimum of 5
years’ experience as Head of Claims, with basic legal knowledge.
- Ability to
analyze claims with an investigative mind and detail-oriented.
- Familiarity
with dispute resolution, mediation and arbitration procedures.
- Excellent team
leadership skills, communication, organization and presentation skills.
Business Development Manager
Reporting to the General
Manager (Business Development & Distribution) the Business Development
Manager position will be responsible for acquiring profitable new business and
retaining existing accounts in order to increase the Company’s market
share.
The incumbent will also aim
at achieving profitable growth of the general business in accordance with
targets set and criteria formulated by the Company.
Principal Accountabilities:
- Generating
marketing strategies, setting objectives, and carrying out market
research.
- Appraising
competitors’ activities and overall economic and social trends to
stimulate profitable revenue growth.
- Prospecting for
new business and formulating aggressive initiatives to retain business.
- Strategizing on
how to achieve the prescribed product mix ratios for balanced revenue
growth and profitability.
- Building and
maintaining strong client relationships with brokers and intermediaries.
- Proposing
changes in underwriting approach and rating mechanism to enhance
marketability of the Company’s products.
- Ensuring that
quality of policy documents meets customer expectations.
- Ensuring that
any existing business lost due to unavoidable circumstances is replaced.
- Preparing
monthly business performance assessments reports.
- Maintaining and
regularly updating business forecasts and new business progress reports.
- Setting the
standards for individual performance, metrics and goals.
Key Skills and
Qualifications:
- Bachelor’s
degree in any relevant field from a recognized institution.
- Professional
qualification(s) in insurance e.g. ACII, FCII or equivalent.
- Minimum of 7
years’ experience; 3 of which should be at senior management level.
- Ability to
analyze and interpret financial data and apply management principles.
- Self-driven and
able to deliver steep business production numbers.
- Excellent team
leadership skills, communication, organization and presentation skills.
Branch Manager
Reporting to the Manager,
Branches & ADC, the Branch Manager position will be in charge of the
Company’s branch office, to ensure the office runs efficiently; drive the
marketing, sales and customer service functions in the designated region; and
to ensure that the Company’s key performance measures are properly understood
and monitored.
Principal Accountabilities:
- Maintaining
aggressive and sustained pursuit of business prospects in order to achieve
new and renewal business targets.
- Monitoring
competition and recommending suitable measures to enhance competitiveness.
- Organizing
regular professional assessment and survey of major risks.
- Monitoring all
business transactions, including issuance of motor certificates, premium
payment and credit.
- Guiding the
team and individuals toward achieving results.
- Coordinating
the full implementation of the main operating system at the branch.
- Monitoring
overall credit control status of the branch to maintain debt exposure
within sustainable levels.
- Negotiating
settlement of claims and make appropriate recommendations to top
management.
Key Skills and
Qualifications:
- Bachelor’s
degree in any relevant field from a recognized institution.
- Professional
qualification(s) in insurance e.g. ACII, FCII or equivalent.
- Minimum of 7
years’ experience; 3 of which should be at senior management level.
- Result oriented
with ability to work under strict deadlines and meet set sales targets.
- Excellent track
record of performance with demonstrated ability to deliver business plans.
- Excellent team
leadership skills, communication, organization and presentation skills.
How to Apply
Interested candidates are
requested to forward their updated CVs to recruit@virtualhr.co.ke by 17th
November 2016 stating their current and expected remuneration, daytime
telephone contacts and addresses of three referees.