Duma Works is recruiting a receptionist for one of our clients; a company that is transforming the
housing sector in Kenya.
Your experience: The
successful candidate will have some experience with administrative and clerical
procedures.
He/she will have good
Microsoft Office skills, be comfortable using computers, printers and phones
systems, and have a professional delivery on the phone and on email. He/she
will be organized and have good attention to detail.
Below are listed the
specific areas of responsibility covered by this role.
Job Description:
- Greet visitors
and direct them to the correct person.
- Answer
enquiries in person, by phone and on email.
- Answer
telephone lines, screen and direct calls; take messages & relay when
appropriate.
- Provide
information to callers such as directions to the office and site location,
company website, information about the homes, and related sales information
- Provide general
administrative and clerical support including photocopying, scanning,
filing and collating.
- Prepare
correspondence and documents; coordinate pickup and delivery of mail.
- Receive and
sort mail and deliveries.
- Schedule
appointments.
- Monitor and
maintain office equipment.
- Monitor
inventories of supplies and assist in ordering, stocking and distributing
office supplies.
- Keep the
reception area tidy.
- Other tasks as
required by the manager.
Qualifications / Skills:
- Knowledge of
administrative and clerical procedures.
- Business
related degree.
- 1-2 years
experience in the same position.
- Proficiency
using a computer, printer & scanner.
- Knowledge of
computers and relevant software applications; specifically MS Office
experience, Word, Excel and Powerpoint
- Knowledge of
customer service principles and practices
- Excellent
verbal and written communication skills
- Professional
personal presentation
- Customer
service orientation
- Attention to
detail
- Initiative
- Reliability
- Highly
self-motivated and passionate.
This position is based in
Nairobi and will involve limited travel within the region as required.
ApplyApplications open to Rwandan residents. Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2473”, Your Full name & Phone number e.g. 2473 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 17th October 2016
N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.