4G Capital (4th Generation
Capital) is a fintech providing ethical credit services to those who require it
most. We provide rapidly accessible and affordable unsecured loans with strict
affordability criteria to prevent unmanageable debt.
Our customers are mainly
small businesses and entrepreneurs who use our credit to grow their businesses
and provide for the unforeseen.
Our vision is to become the
number one retail finance firm in Africa by offering the best services in terms
of accessibility, affordability, value and customer experience.
4G Capital seeks to recruit for:
4G Capital seeks to recruit for:
Team Supervisor
Responsibilities and Requirements
Responsibilities
Branch Targets:
- Achieve monthly
sales and collections targets
Manage Branch Staff
- Directly
oversee, support, and develop Branch staff to run a high performance 6
person team.
Leadership & Problem
Solving
- Build and
maintain an excellent work environment for the team to develop individual
potential and achieve demanding targets.
- Lead and Manage
all Branch functions, logistics and performance issues.
Service Delivery
- Deliver first
rate customer service
Relationships Building
- Build excellent
relationships with customer-partners and opinion leaders in catchment area.
Reporting
- Provide
accurate and timely reporting of Management Information and market
feedback to report on customer preferences, trends and market
opportunities
- Perform such
other tasks and duties as the Company may from time to time designate as
forming part of the Employee’s job description
Requirements
- 1-2 years of
leadership experience
- Experience in
micro finance institutions and not banks
- A degree in a
business related field
- Team
supervisors in micro finance institutions encouraged to apply
Key Competencies
Customer Handling
Customer Handling
- Sales and
Business Development
- Enforcement of
contract and repayment obligations
Administrative Support
- General support
to all tasks
- Communications
- Branch
Operations
- Information
Collection
Personal Attributes
- Integrity and
ability to work in a fintech
- High Motivation
- Self-starter-functional
problem solver
- Process
discipline- Ability to follow SOPs
How to Apply
If you are interested and meet the above requirements and competencies, kindly
send your cv and cover letter detailing your suitability for the position
applied for to careers@4g-capital.com
This position is urgent.
This position is urgent.