Fitness Centre Assistant
Job Description: Zen Cycle, a premier indoor cycling studio opening next month is looking for an Assistant with an experience in hospitality sector.
Job Description: Zen Cycle, a premier indoor cycling studio opening next month is looking for an Assistant with an experience in hospitality sector.
We’re looking for an
Assistant to be the welcoming face and engaging voice to our clients.
Your job:
- Customer
service; create a great first impression and provide a faultless
representation of Zen Cycle
- Effectively
handling shifts transitions, queries and managing clients’ expectations to
the highest standard.
- Deal with any
client feedback, take ownership of the situation and escalate the issue
where necessary.
- Work as a team
effortlessly with our front office staff to ensure the Studio is well
maintained and presented.
This role is full time.
Flexibility is required to meet the needs of the business
What we expect:
- Exceptional
communication & organisational skills and experience in a customer
facing environment.
- Previous
experience of working in a fast paced environment, able to remain calm
under pressure. Preferably in a busy hotel or a fitness centre
- Strong
communications skills, with the confidence to learn new skills.
- To be
successful, you’ll need to be smart in appearance and the finest
ambassador for Zen Cycle at all times.
- Empathy, and
good charisma to create an effortless rapport in every interaction,
feeling confident working within a team, contributing your own ideas
effectively and taking a share of the responsibility.
Zen Cycle is an equal
opportunity employer and does not discriminate against otherwise qualified
applicants on the basis of race, ethnicity, sexual orientation and
gender.
Interested and qualified
applicants should e-mail their application (a CV & Cover letter and quote
salary requirement) to zencyclenairobi@gmail.com before 25th September
2016.
Only candidates who quote
salary requirement will be considered for interview.