Check your search results here

Banking Jobs in Kenya – KCB

Customer Service Manager, Brokerage Services

The Position: Reporting to the Head of Brokerage, the position will be responsible for building relationships and providing clients with value add solutions using a vast array of Investment Banking Products.

Key Responsibilities:
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Identify and provide solutions to Clients’ financial needs, keeping records and trouble shooting on client relationships.
  • Develop a client retention plan for KCB Capital.
  • Communicate regularly and build deep relationships with the firms ‘clients.
  • Provide seamless, timely, attentive and responsive service to customers.
  • To Build and maintain productive and strategic relations with customers/ stakeholders to drive the development and delivery of business solutions and revenue growth for the brokerage business.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank
  • Identification of new business opportunities and maintaining the relationships.
  • Researching the latest products and regulations, analyze market intelligence and generate recommendations for follow up by product specialists.
  • Ensure timely preparation of relevant client reports
  • Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
The Person:

For the above position, the successful applicant should have the following:
  • University Degree preferably in a business related field.
  • Professional qualifications (CFA/KIB/ACIB/CPA/ACCA) or MBA is an added advantage.
  • At least 4 years’ proven experience in managing Client Brokerage relationships and customer service.
  • Demonstrate sound knowledge of brokerage and advisory business environment, regulations and operations.
  • Excellent, high quality interpersonal, presentation, problem solving, negotiation skills with the ability to positively and clearly communicate with a variety of constituents.
  • Ability to network through all open channels with large technological dependency for the target market.
  • Proven excellent analytical, planning, organization and execution skills.
  • Experience with Advisory Products will be an added advantage
The above position is a demanding role for which the Bank will provide a competitive package for the successful candidate. 


Senior Dealer - Treasury SME & Retail Sales
 
Ref: IRC 1045
 
The Position: Reporting to the Head, Treasury SME & Retail sales, the position will be responsible for the delivery of foreign exchange income from SME & Retail clients through negotiated retail deals, counter traded deals, increased swift transactions and other online Forex transactions.

Key Responsibilities:
  • To implement the Treasury SME & Retail sales strategy in line with the overall Treasury Function Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
  • Drive and monitor performance of SME & Retail forex sales through the branch network to grow revenues and sector customer base under assigned portfolios to meet set targets
  • Drive forex sales through targeted sales initiatives and product packaging through the branch network and directly to key SME & Retail customer segments
  • Build and maintain productive and strategic relations with customers, stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
  • Support the delivery, availability and visibility of Treasury products across delivery channels and contribute to new product development/customization for SME & Retail segment.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
  • Support daily overseeing of the correct application of methods and processes in the unit
  • Co-ordinate branch network visits to build staff product awareness on Forex business and other treasury products and services.
  • Monitor end of day revaluation forex rates in the Bank’s core Banking System and ensure forex transactions are appropriately processed and completed.
  • Maintains a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
  • Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
The Person:

For the above position, the successful applicant should have the following:
  • Bachelor’s Degree in any Business related field.
  • Certified Foreign Exchange and Money Market Dealer (ACI).
  • Master’s Degree in Business related field will be an added advantage.
  • Minimum 4 years proven working experience in a large dealing room/ Treasury Function; 2 years of which must be in middle management level.
  • Comprehensive understanding of the forex business market, the SME sector and working knowledge of the Funds Transfers channels of a bank.
  • Thorough understanding of local and global market regulations applicable to foreign exchange.
  • Good understanding of various limits that apply to FX Trading and knowledge of risk management and its application to financial markets.
  • Knowledge of the end-to-end processes of Treasury products and services
  • Should have excellent high quality interpersonal, communication and negotiation skills with the ability to network and strong business relations.
  • Should be innovative in identifying develop and harnessing new and existing opportunities for hedging/trading to maximize business revenue.
  • Analytical skills and excellent flair for numbers.
The above position is a demanding role which the Bank will provide a competitive package for the successful candidates.


Auditor - Credit, Treasury and Legal Audit
 
Ref: AUD 03/2015
 
The Position:Reporting to the Audit Manager, Credit Treasury and Legal Audit, the job holder will be required to provide independent and objective assurance on the effectiveness of risk management, control and governance processes in order to add value and improve the organizations operations.

Key Responsibilities:
  • Provide input in risk assessment for development of the annual internal audit plans.
  • Perform audit procedures to give assurance on effectiveness and efficiency of control environment, and compliance to KCB Group policies and Central Bank of Kenya (CBK) Prudential guidelines.
  • Review and evaluate the systems of internal controls and assess their adequacy and effectiveness in management of risks and propose value adding recommendations for improvements.
  • Documents the results of audit work in accordance with internal audit guidelines and the Institute of Internal Auditors (IIA) standards.
  • Provide assurance that organization‘s objectives and goals will be achieved efficiently and effectively.
  • Maintain respectful and effective communications and relationships with key stakeholders.
  • Communicate to management the audit results, and recommendations to address identified control weaknesses.
  • Perform other audit related duties as assigned from time to time.
Position Qualifications / Requirements:
  • An undergraduate degree in a business related field or Law.
  • Professional Treasury business qualification in ACI.
  • A Master degree is an added advantage.
  • A minimum 4 Years’ banking experience covering at least 2 years in Treasury, Credit, Legal.
  • Appreciation of banking regulatory framework and internal policies.
  • Strong business and financial analytical skills.
  • Superior communication and Inter-personal skills, including report writing and presentation skills.
  • Knowledge of Audit Standards.
  • Appreciation of the Banks Credit and Treasury products and services.
  • Ability to commit 75% of time to travel.
The above position is a demanding role which the Bank will provide a competitive package for the successful candidates. 

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 19th August, 2016

Only short listed candidates will be contacted.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here