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Massive Recruitment in AAR, Nairobi, Kenya

AAR Insurance
 
Position: Actuarial Assistants

2 Positions
 
Reports To:Underwriting Manager

Terms: Permanent
 
Location: Nairobi
 
Purpose of the Position: Ensure implementation of Medical Insurance best practice guidelines to enable smooth administration of medical schemes and achieve customer satisfaction. 

Key Performance Areas:
  • Medical quotations
  • Scheme Renewals invitation as they fall due
  • Statistical analysis
  • Policy maintenance
  • Product development.
Duties Include:
  • Ensure accurate set up of scheme limits and premium rates in the system
  • Monitor Set up and management of membership database in the system
  • Ensure monthly production of debits and credit notes.
  • Monitor the member underwriting process of retail policies including issuance of acceptance / decline letters, welcome letter.
  • Ensuring that premium report is prepared accurately and within the required turnaround
  • Monitor and ensure that renewals are sent out and follow up for renewal confirmations in liaison with marketing team.
  • Ensure Preparation and issuance of policy documents and endorsements within the required turnaround.
  • Work with the marketing team and continuously enhance existing medical products to ensure product competitiveness against evolving market and product trends
  • Support marketing in business acquisition, staff presentations to members of staff, health talks and medical camps
  • Liaison with intermediaries and clients on day to day service issues relating to medical
  • Provide other reports as may be required by management e.g. performance vs. target,
  • Advise department on terms of cover for new and renewal business to enable proper underwriting and claims processing.
  • Supporting marketing team in Product development by identifying the consumer needs and developing required products and enhancements.
  • Standardization of all the underwriting process and monitoring TAT’s.
  • Initiate continuous review and enhancements of underwriting processes and manuals with reference to best practices in the line of business.
  • Ensuring all the underwriting documents are filed for easy retrieval and reference.
  • Guide team and work with marketing team for preparation of medical booklets and scheme benefit summary to clients.
  • Evaluate any possible risk exposures and make recommendations on how to mitigate them.
  • Assist with pricing of new and renewal businesses.
  • Work closely with accounting section and assist on prompt premium payment, third party administration fund/fees and collection of excesses.
Level of Education & Experience
  • Graduate with a degree Actuarial Science or with a bias in Mathematics, over 3 years relevant experience,
  • Good understanding of the concepts of Medical Insurance
  • Mature, team player with supervisory skills
  • Proficient in the use of Microsoft office suite and packages
Other Competencies:
  • Strong analytical and problem solving skills
  • Results Oriented, Customer focused
  • Excellent communication and interpersonal skills
  • A self starter who demonstrates energy who seeks to get things done and at the same time addressing a wide variety of tasks
  • Able to provide satisfactory solutions involving the new and unexpected
  • Able to provide a positive and innovative work environment
  • Asserts authority when necessary and strives to work within timescales and deadlines
How to Apply

Interested candidates who meet the above qualifications and experience should CLICK HERE to apply online by 18th August 2016 

Position: Accounts Assistants

2 Positions
 
Reports To: Head of Payables

Terms: Permanent
 
Location: Nairobi
 
Overall Purpose of the Job: The purpose of this position is to perform financial matters relating to Accounts Payable department.
 

Key Performance Areas:
1.    Invoice processing
2.    Payments processing
3.    Creditor’s reconciliations.
4.    Periodic payment reports.
5.    Statutory payments.
6.    End month postings.
7.    Record keeping.
8.    Accounts analysis.
Key Responsibilities
  • Receiving, verifying, coding and posting of creditor’s invoices in readiness for payment.
  • Payment processing.
  • Reconcile creditor’s outstanding balances before payment is done.
  • Prepare periodic payment reports-Daily payment reports and monthly payment plan.
  • Prepare Statutory Payments
  • Prepare the end month postings.
  • Analyze various accounts assigned.
  • Record keeping
Key Performance Measures:
  • Completeness and accuracy of the posted invoices.
  • Vet Payments as per the set conditions
  • Error free reconciliations against provider reports.
  • Major accounts reconciliations and account analysis as per set time table.
  • Complete and accurate periodic payment reports.
  • All regulator’s returns submitted as per the timeliness
  • Complete and accurate end month postings.
  • Safe keeping of documentation of invoices and other relevant material.
Level of Education & Experience:
  • Undergraduate degree
  • Professional qualification: CPA(K) or ACCA
Other Competencies:
  • Excellent ICT proficiency.
  • Strong leadership skills.
  • Be a team player with good people management skills.
  • Strong analytical skills and excellent good communication skills.
  • Trustworthy and proven integrity.
How to Apply

Interested candidates who meet the above qualifications and experience should CLICK HERE to apply online by 18th August 2016 


Vacancy: Head of Marketing & Customer Experience
 
Location: Head Office, Nairobi
 
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 38 Outpatient Centres in the region and serving over 650,000 clients annually from all major medical insurance providers as well as non insurance clients across the social divide.

AAR Healthcare’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare - by operating responsibly, executing with excellence and applying innovative technologies.


AAR Healthcare is seeking a qualified Head of Marketing and Customer Experience with an excellent performance record and preferred high level of relationship with major medical insurance providers, to join our team at the senior management level.
 
Overall purpose of the job: The senior manager will be tasked with delivering the overall revenue targets for the business on retention and growth; execute the company corporate brand strategy; improve our customer experience while ensuring customer relation programs are well executed.
 
The key responsibilities of the position:
  • Developing and implementing the company marketing & communication plan
  • Developing a customer service excellence strategy and manage the existing customer feedback system to ensure high level of clients retention
  • Execution of the brand strategy for clinic and emergency rescue business to ensure maximum brand awareness and visibility
  • Managing, motivating & guiding the business development executives on business acquisition and relationship building in order to achieve/exceed clinic specific targets
  • Spearheading continuous market research for AAR healthcare brand
  • Participating in management decision making and preparation of management papers
  • Providing in-depth market, industry and competitive analysis and market positioning and relevant reports to management on healthcare industry
  • Developing merchandising and marketing materials to enhance brand awareness
  • Maintaining a good relationship with the media and external agencies
  • Fostering a good relationship with key medical insurance accounts
  • Initiating and implementation the companies corporate social responsibility programs
  • Consolidating and preparation of weekly and monthly reports to the General Manager
  • Preparing the sales and marketing budget and ensuring maximum utilization & control
  • Working with advertising agencies and PR agencies to develop effective communication strategy
  • Monitoring daily patients visit trends in order to anticipate areas of intervention
Position Requirements:
  • BCOM Marketing or Business Related degree
  • MBA is an added advantage
  • Professional training and Membership to the relevant professional bodies (eg. CIM, MSK)
  • Experience in a sales and marketing function for at least 5 years, 3 of which should be at senior management level.
  • Must have been a senior manager in a credible service organization for a minimum of 3 years.
Other competencies:
  • Possess a high level business acumen and ability to display orientation to market dynamics and profit maximization
  • Proven Leadership skills, good inter-personal skills, and ability to build personal relationships with other members of staff, to enhance corporate performance 
  • Be highly action oriented. 
  • Experience in managing strategy, change, diversity, financial performance, productivity, championing customer focus and people management 
  • A proven track record in delivering results; 
  • Good networking skills 
  • Possess good analytical skills
Application guidelines:
 
If you meet the above requirements and are interested in the position, please CLICK HERE to apply online

Vacancy: Business Development Executive - Mombasa Outpatient Centres
 
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 38 Outpatient Centres in the region and serving over 650,000 clients annually from all major medical insurance providers as well as non insurance clients across the social divide. 

AAR Healthcare’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare - by operating responsibly, executing with excellence and applying innovative technologies. 

Overall purpose of the job : To generate patient visits to the clinic through sales and marketing initiatives.
 
The key responsibilities of the position:
  • Direct Selling of Products and Services
  • Prepare weekly activities schedule for planned prospects and activities, call or visit and write an after sale report.
  • Prepare a written after sale report and send it to the Health Centre Manager by the end of each week.
  • Maintain proper record of prospects made, activities undertaken activations done and give a written report every month.
  • Follow up on all services queries for the signed up clients, plan and attend service meeting, address and provide timely feedback.
  • Communicate escalated customer sales / issues to the Health Centre Manager.
  • Provide quarterly market intelligence report to the management.
Education and Experience:
  • Diploma in sales / business related Course
  • Degree holder in a Sales or Marketing course will have an added advantage.
  • At least 1 year of appropriate experience in sales and marketing.
  • Membership with MSK or any other related professional body will be an added advantage.
Other Competencies:
  • Ability to communicate effectively, excellent presentation skills
  • Good in customer service skills and a team player
  • Pleasant personality, achievement orientation
  • A go getter who can take initiative, innovative and can work independently
  • Focus to develop business through increasing Sales Revenue
Application guidelines:
 
If you meet the above requirements and are interested in the position, please CLICK HERE to apply online

Vacancy: Doctor - Kisumu Outpatient Centre
 
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 38 Outpatient Centres in the region and serving over 650,000 clients annually from all major medical insurance providers as well as non insurance clients across the social divide. 

AAR Healthcare’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare - by operating responsibly, executing with excellence and applying innovative technologies.

Overall purpose of the job: The main purpose of the position is to provide high quality clinical services in the most cost effective and customer friendly manner.

The key responsibilities of the position:
  • Ensuring treatment is within standard treatment guidelines
  • Compliance with SOPS
  • Record medical notes and diagnosis
  • Handling customer issues
  • Attend Health Centre trainings – CME
  • Management of prescription costs
  • Diagonise and treatment of Various illnesses.
Education and Experience:
  • Bachelor of Medicine and Bachelor of Surgery (MBBS)
  • Must be registered with the Medical and Dentists Board
  • Must have a valid Private practicing certificate from the Medical and Dentists Board
Other Competencies:
  • Good people skills and a team player.
  • Pleasant personality, achievement orientation
  • Self motivated
Application guidelines:
 
If you meet the above requirements and are interested in the position, please CLICK HERE to apply online
 
To be considered your application addressed to the HR Business Partner must be received on or before 17th August, 2016

Only short listed candidates will be contacted.

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