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Hotel Reservations Sales Rep Job in Kenya

Duma Works is recruiting a Reservations Sales Rep for one of our clients; a leading hotel in Nyeri.
 
Job Purpose: To play a leading role in generating revenue for the hotel.
 
Duties
  • Research, Identify and secure new clients or marketing opportunities
  • Create and maintain reservation records by date of arrival and alphabetical listing.
  • Prepare letters of confirmation.
  • Communicates reservation information to the front desk.
  • Track future room availabilities on the basis of reservations.
  • Following up on client orders and escalate any bottle necks being experienced.
  • Cold calling to arrange for meetings with potential clients to prospect for new business.
  • Getting information about areas of interest in order to target more clients in particular seasons.
  • Making arrangements for clients travel programs.
  • Configuring rates on the hotels property management system.
Skills Required
  • Customer Service / Communication Skills.
  • Confident and Presentable.
  • Problem-Solving Skills Experience.
Experience
  • At least one year experience in a similar role.
  • Experience in Hotel reservations and sales and functionalities will be an added advantage.
Education: Diploma or degree in a Business related course, Hospitality or Sales.

Location: Nyeri, Kiganjo

Apply

If you are interested in this exciting opportunity, please send your CV and cover letter to apply@dumaworks.com. As the subject line of your email, write “2304” and please make sure to include Your Full name & Phone number e.g. 2304, Barack Obama, 07xxxxxxxxx.in the message body. If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 22nd July 2016

* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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