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Hotel Reservations Sales Rep Job in Kenya

Duma Works is recruiting a Reservations Sales Rep for one of our clients; a leading hotel in Nyeri.
Job Purpose: To play a leading role in generating revenue for the hotel.
  • Research, Identify and secure new clients or marketing opportunities
  • Create and maintain reservation records by date of arrival and alphabetical listing.
  • Prepare letters of confirmation.
  • Communicates reservation information to the front desk.
  • Track future room availabilities on the basis of reservations.
  • Following up on client orders and escalate any bottle necks being experienced.
  • Cold calling to arrange for meetings with potential clients to prospect for new business.
  • Getting information about areas of interest in order to target more clients in particular seasons.
  • Making arrangements for clients travel programs.
  • Configuring rates on the hotels property management system.
Skills Required
  • Customer Service / Communication Skills.
  • Confident and Presentable.
  • Problem-Solving Skills Experience.
  • At least one year experience in a similar role.
  • Experience in Hotel reservations and sales and functionalities will be an added advantage.
Education: Diploma or degree in a Business related course, Hospitality or Sales.

Location: Nyeri, Kiganjo


If you are interested in this exciting opportunity, please send your CV and cover letter to As the subject line of your email, write “2304” and please make sure to include Your Full name & Phone number e.g. 2304, Barack Obama, the message body. If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 22nd July 2016

* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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