Strategic
Account Manager - Business Services
Job Summary:Retain existing revenue through creating stickiness of an assigned clients’ base within the Strategic Accounts client segment.
Job Summary:Retain existing revenue through creating stickiness of an assigned clients’ base within the Strategic Accounts client segment.
The
stickiness will be primarily achieved through the up-selling and cross-selling
of our Connectivity, Cloud and Communication value propositions.
Main Duties and Responsibilities:
Main Duties and Responsibilities:
- Responsible
for delivery of the metrics set in the quarterly accountability matrixes
as defined by the Sales Execution Framework
- Accountable
for the delivery of the set net revenue target through up-selling,
cross-selling and managing the churn levels within the assigned client
base
- Accurately
filling out account plans for the clients who hold the largest growth
opportunity within the assigned base
- Engage
with clients at a senior decision-making level to understand and meet the
clients’ business needs and grow relationships with a longer term focus.
- Responsible
for the data accuracy of the assigned client base
- Create
and manage the sales pipeline and achieve pipeline conversion with minimal
forecast variance
- Attend
all training and undertake tests or certifications offered by the
organization
- Know
and adhere to all the set out sales processes and use the systems relevant
to the processes
- Timely
reporting on the set metrics on a weekly basis or as per the manager’s
requirement
- Gather
market intelligence and share with the team on a daily/weekly basis
Qualifications,
Skills and Experience:
- A
college degree from an accredited institution
- Computer
literate with strong MS Office skills
- Minimum
3-4 years working experience in sales and the ICT industry for Industry
insight
