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Senior Account Manager Job in Kenya

Senior Account Manager - Kenya

Duties and Responsibilities:
Onboard and train new account members via demos, presentations, collateral, and webinars, to ensure they are engaged with the product;
  • Educate accounts on new features and tools while identifying target accounts for upsells and new opportunities
  • Proactively reach out to partners to support policy and procedure change management 
Defining and executing
  • Establish productive, professional relationships with key personnel in partner accounts
  • Understand partner needs and motivations
  • Drive sales quotas by communicating and providing support regularly in person, on the phone, and via email
  • Meet assigned targets for profitable sales volume and strategic objectives in partner accounts
  • Proactively lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Consult and coach accounts to achieve success through defining the correct KPIs and identifying optimal end-user segments
Educating and enabling
  • Become an expert in our client’s software products and provide recommendations to suit varying client needs
  • Work with Customer Success, Platform, and Devices teams to articulate and monitor customer requests and feedback
  • Help partners define and shape their market strategy through utilizing the our client’s tools
  • Become a subject matter expert on all software tools, policies, and procedures that impact partner success
Onboarding and training
  • Work closely with the Business Development Lead on account strategy
Job Requirements:
  • BS/BA degree
  • 5+ years of sales and sales leadership experience, preferably in an indirect/channel sales environment
  • Demonstrated track record of managing client relationships and retaining accounts
  • Demonstrated track record of driving revenue through partnerships
  • Experience managing multiple projects simultaneously at various stages
  • Expertise with Microsoft Office suite and CRM software
  • Experience living and working in an emerging market context a plus
  • Happiness in a very dynamic, fast-paced, flexible (and fun!) startup atmosphere
How to Apply
Send your CV, detailed cover letter, to  using the subject line “Senior Account Manager.” 

Note that applicants must send a personalized cover letter to be considered

Due to application volume, we will only be able to follow up with the most promising candidates.

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