Senior
Account Manager - Kenya
Re-advertisement
Duties
and Responsibilities:
Onboard
and train new account members via demos, presentations, collateral, and
webinars, to ensure they are engaged with the product;
- Educate
accounts on new features and tools while identifying target accounts for
upsells and new opportunities
- Proactively
reach out to partners to support policy and procedure change management
Defining
and executing
- Establish
productive, professional relationships with key personnel in partner
accounts
- Understand
partner needs and motivations
- Drive
sales quotas by communicating and providing support regularly in person,
on the phone, and via email
- Meet
assigned targets for profitable sales volume and strategic objectives in
partner accounts
- Proactively
lead joint partner planning processes that develop mutual performance
objectives, financial targets, and critical milestones associated with a
productive partner relationship
- Consult
and coach accounts to achieve success through defining the correct KPIs
and identifying optimal end-user segments
Educating
and enabling
- Become
an expert in our client’s software products and provide recommendations to
suit varying client needs
- Work
with Customer Success, Platform, and Devices teams to articulate and
monitor customer requests and feedback
- Help
partners define and shape their market strategy through utilizing the our
client’s tools
- Become
a subject matter expert on all software tools, policies, and procedures
that impact partner success
Onboarding
and training
- Work
closely with the Business Development Lead on account strategy
Job
Requirements:
- BS/BA
degree
- 5+
years of sales and sales leadership experience, preferably in an
indirect/channel sales environment
- Demonstrated
track record of managing client relationships and retaining accounts
- Demonstrated
track record of driving revenue through partnerships
- Experience
managing multiple projects simultaneously at various stages
- Expertise
with Microsoft Office suite and CRM software
- Experience
living and working in an emerging market context a plus
- Happiness
in a very dynamic, fast-paced, flexible (and fun!) startup atmosphere
How to
Apply
Send your CV, detailed cover letter, to nftkenyajobs@gmail.com using the subject line “Senior Account Manager.”
Note
that applicants must send a personalized cover letter to be considered
Due to
application volume, we will only be able to follow up with the most promising
candidates.