Our
client is a leading supermarket chain in Kenya with over 40 branches
countrywide.
They are
to hire an experienced, dynamic and result oriented individual to fill the
position of Systems
& Regional Support Manager.
Manage
service delivery of various teams coordinating IT systems in regions to improve
efficiency, productivity and create value add to IT services.
Duties
and Responsibilities
- Ensure
that incidents and requests are handled according to agreed procedures and
ensure that systems change and projects rollouts follow the best practice.
- Manage
the Configuration, inventory update processes and IT capacity management
of all the branches allocated while making necessary recommendation for
upgrades
- Analyse
business processes / system challenges identifying alternative solutions
and recommending / enforcing new approaches.
- Manage
Regional branch Hardware (Server & Desktop) and software support &
upgrades planning and participation in systems rollouts.
- Ensure
that appropriate action is taken to anticipate, investigate and resolve
problems in systems and services ensuring that such problems are fully
documented within relevant system(s). Coordinate the implementation of
agreed systems fixes and preventative measures and analyse patterns and
trends.
- Develop
and maintain system preventive maintenance schedule, ensuring that all IT
systems & printer equipment are periodically serviced in line with
Overall quarterly scheduled for the corporate while Managing Various SLAs
with Vendors.
- Identify
commonly recurring requests for assistance from the regions and provide
advice on how these can be prevented or minimized, through training, user
awareness, and changes in configuration.
- Manage/Evaluate
business & system requirements against current hardware configurations
for the new solutions and system upgrades/ enhancements.
- Evaluate
controls & procedures for compliance with the organization's policies,
standards, procedures and applicable external requirements.
- Maintaining
and monitoring procedures for all POS Machines and server backups
pertaining to site ERP system. Ensuring that Replication/data update for
the region is taking place and necessary tills configuration is
maintained.
- Ensure
standardization and documentation of systems or systems code changes,
support techniques, and adherence to defined IT processes in order to
ensure availability and reliability of systems (POS till environment) and
services.
Required Qualifications
- Bachelor
of Science Degree in Computer Science or related field.
- Minimum
4-6 years of working experience in a busy IT environment with remote
locations.
- MCSD/MCDA
and SQL / Microsoft NAV 2009/2013 Certifications
- Project
Managements Certification ( Prince 2 or PMP Certificate)
- IT
service Management ( ITIL Certification).
- Thorough
understanding of Enterprise resource planning (ERPs) and Processes Retail
Environment.
- Understanding
of how SQL, NAV interfaces and depends on WAN, Operating systems, hardware
platforms & Internet Protocols.
- Good
working knowledge in Microsoft SQL & NAV Native databases.
Management Skills
- Excellent
interpersonal and communication skills
- Ability
to effectively manage change & teams
- Excellent
Analytical & presentation skills
- Strong
team leader & player of high integrity
- Ability
to work under pressure and to meet strict deadlines
- Ability
to work under minimum or no supervision
They
are to hire an experienced, dynamic and result oriented individual to fill the
position of an ICT
Infrastructure & Security Manager.
Job
Purpose / Summary: To
provide reliable, secure and high availability Infrastructure, which include
Cisco systems, End point security, Network monitoring systems, IDS/IPS systems
and the Data Centers in consultation with systems vendors where necessary in
order to ensure consistent and reliable IT Services.
Establish
and maintain an information security framework in alignment with organizational
goals and objectives to guide the ongoing management of the Data security,
Information protection and risk management.
Duties
and Responsibilities
- Manage
Administration and Monitoring of Network Security, Switches, Routers and
internet firewalls.
- Work
with senior management to ensure IT security protection policies/procedures
are being implemented, reviewed, maintained and governed effectively.
- Spearhead
education programs focused on user awareness and security/controls
compliance.
- Data
Centre Management Involving server upgrades & maintenance and data
center access control.
- Integrate
IT systems development with security policies and information protection
strategies
- Monitor
security vulnerabilities, threats, events in network and host systems and
develop strategies to handle security incidents and coordinate investigative
activities.
- Managing
Internet providers, network/Links services and other service providers
- Supervising
IT (Network) equipment suppliers to ensure that their service level
agreement maintenance is carried out satisfactorily.
- Ensure
high availability and reliability of the Internet & Network
infrastructure, applications and connectivity within branches and DR site
auto-failover
- Regular
monitor the performance of the network & system, record downtime/issue
list and provide weekly reports & statistics.
- Assisting
in the planning, design, documentation and implementation of various
systems including point to point networks, network equipment and software
applications.
- Developing,
maintaining and monitoring procedures for all network devices backups under
networks & services.
- Manage
secure Remote access, performing on-site and remote technical support.
- Investigation
of network/security related problems, identification and implementation of
possible solutions.
- Evaluate
infrastructure & business requirements against current hardware
configurations for the new solutions and system upgrades.
Required Qualifications
- Bachelor
of Science Degree in Computer Science or related field.
- Minimum
4-6 years of working experience in a busy IT environment with remote locations.
- Must
Possess Cisco Certification (CCNA and CCNP)
- Security
Citification CEH/CISA/CSSP/CCNA Security
- Microsoft
MCSE/MCP/MCSA will be added advantage
- Experience
in, 2003/2008 server platforms, Active Directory, Microsoft Exchange
Server, Database security, Network security and End point security.
- Solid
knowledge of LAN/WAN Configurations with experience in Cisco routers,
Network security, auto failovers, switches, internet firewalls and
wireless technology.
They
are looking to hire an experienced, dynamic and result oriented individual to
fill the position ofGeneral Manager - Retail.
Job
Purpose / Summary: The
job holder will be responsible for planning and managing the organization’s
core business (branches) as well as the marketing activities and property
management.
Duties
and Responsibilities
- Formulating
and enforcing operations policies, procedures and systems.
- Providing
overall leadership in all branch activities to ensure smooth operations.
- Co-ordinating
the business strategy in line with the organization’s objectives and
targets.
- Overseeing
the sales and marketing activities of the organization.
- Overseeing
the outsourced sections of the organization.
- Overseeing
property management activities within the organization including
maintenance and repairs and new projects.
- Preparing
operations budgets and proposals.
Required Qualifications
- Bachelor’s
degree in any business related course or its equivalent.
- An
MBA will be an added advantage.
- 8
years of working experience of in a senior managerial position of which 3
must have in a similar capacity.
- Proven
experience in developing value chains and ability to drive a commercial
agenda in a retail set up.
- Excellent
interpersonal and communication skills.
- Team
player and strong leadership and management skills.
- Ability
to work under pressure and meet deadlines.
They
are looking to fill the position of aCategory Manager for the Crockery
line.
The
position reports to General Manager Operations
Summary
of the role: The
category manager is supposed to drive the sales targets of the Category.
This
will be achieved through Sales Team Leadership, Training, and Managing for
results.
The
Category Manager will be expected to be an in-store expert in the
merchandising, pricing and management.
Duties
and Responsibilities
- Planning
and driving category sales budgets for the category across the whole chain
of branches
- Identifying
new opportunities for the supermarket in the category
- Responsible
for managing inventory and for effectively planning and supply chain
forecasting in order to maximize the profitability of the inventory flow.
- Balancing
projected forecasts and actual sales, create trend forecasts and implement
sales plans, and supply chain of the category
- Financial
analysis is also a key part of the planning responsibilities in the
clothing, footwear and furniture section.
- Responsible
for setting competitive pricing points, and adjusting the pricing to
increase sales and clear out stagnant items from inventory.
- Often
work closely with buyers to expand successful product lines, and implement
successful exit strategies for unsuccessful unpopular merchandise.
- Responsible
in creating marketing success formula - the right products at the right
time for the right price.
- Will
identify and keep active and healthy relationships with the right players
in the category including suppliers and other actors in the value chain
- Will
work with the marketing team to lead campaigns for the category to
increase market share
Minimum Requirement
- Bachelor’s
degree in business management. Diploma candidates with good experience in
the field can also apply
- Must
have strong background with Sales, Marketing, merchandising and vendor
relationships in the chosen category
- Experience
in crockery
Salary Budget: Kshs.
150,000 - 250,000 Basic
They
are looking to fill the position of a Category Manager for the Clothing
line.
The
position reports to General Manager Operations
Summary of the role: The category manager is supposed to drive the sales targets of the Category. This will be achieved through Sales Team Leadership, Training, and Managing for results.
The
Category Manager will be expected to be an in-store expert in the
merchandising, pricing and management.
Duties
and Responsibilities
- Planning
and driving category sales budgets for the category across the whole chain
of branches
- Identifying
new opportunities for the supermarket in the category
- Responsible
for managing inventory and for effectively planning and forecasting in order
to maximize the profitability of the inventory flow.
- Balancing
projected forecasts and actual sales, create trend forecasts and implement
sales plans, and supply chain of the category
- Financial
analysis is also a key part of the planning responsibilities in the
clothing, footwear and furniture section.
- Responsible
for setting competitive pricing points, and adjusting the pricing to
increase sales and clear out stagnant items from inventory.
- Often
work closely with buyers to expand successful product lines, and implement
successful exit strategies for unsuccessful unpopular merchandise.
- Responsible
in creating marketing success formula - the right products at the right
time for the right price.
- Will
identify and keep active and healthy relationships with the right players
in the category including suppliers and other actors in the value chain
- · Will work with the marketing team to
lead campaigns for the category to increase market share
Minimum Requirement
- Bachelor’s
degree in business management.
- Diploma
candidates with good experience in the field can also apply
- Must
have strong background with Sales, Marketing, merchandising and vendor
relationships in the chosen category
- Experience
in clothing, footwear
Salary Budget: Kshs.
150,000 - 250,000 Basic
They
are to hire an experienced, dynamic and result oriented individual to fill the
position of General
Manager - ICT.
Job
Purpose / Summary: The
job holder will be responsible for planning, administering and reviewing the
acquisition, development, maintenance and use of computer and
telecommunications systems within the company.
Duties and Responsibilities
- Formulating
and enforcing information technology (IT) policies, procedures and
systems;
- Designing,
developing, implementing and maintaining databases and information systems
for the company;
- Planning
and coordinating IT activities such as installation and upgrading of
hardware and software, programming and systems design, development of
computer networks, and implementation of Internet and intranet sites;
- Overseeing
the development, implementation and maintenance of security networks;
- Analysing
the computer and information needs of the organisation, from an
operational and strategic perspective, and determining immediate and
long-term ICT requirements;
- Coordinating
and implementing required systems by the company;
- Overseeing
hardware maintenance, trouble shooting and user support assistance;
- Coordinating
the design, development and implementation of computer disaster recovery
procedures to minimize on loss of data/or systems; and
- Preparing
ICT budgets and proposals.
Required Qualifications
- Bachelor
of Science Degree in Computer Science or related field.
- Relevant
professional ICT qualifications such as MCSE – Microsoft Certified System
Engineer
- 8
years’ experience, 3 of which must have been in a similar capacity.
- Prior
experience in managing a functional level in a large organisation / busy
environment.
- Excellent
interpersonal and communication skills.
- Team
player and strong leadership and management skills.
- Ability
to work under pressure and meet deadlines.
They
are to hire an experienced, dynamic and result oriented individual to fill the
position of E-Commerce
Manager
Job Purpose / Summary: The E-Commerce program manager will be responsible for creating and implementing all aspects of the marketing plan which will include activities such as creating cross-sell and up-sell opportunities, email promotions and communications, advertising across channels, content development, conversion optimization and seasonal promotions.
This
individual will lead the development of engaging E-Commerce-related content and
online merchandising activities to improve site conversion, average order
value, and repeat traffic / purchases.
The
manager must profitably acquire new customers through digital advertising, PR,
social media, search engine marketing, display advertising, and other marketing
programs.
This
individual will increase customer retention and lifetime value through
effective use of database marketing/CRM techniques and targeted email
marketing.
The
E-Commerce manager will be responsible for all E-Commerce product NPIs. He/she
will gather all required product data and submit requests for new product
shells.
In
addition to the NPIs, he/she will manage any product life cycle changes Lastly,
the E-Commerce program manager will be responsible for delivering on all
project deliverables, performance metrics, online channel sales, and other
business KPIs. .
Duties and Responsibilities
- Develop
E-Commerce capabilities for C/MS products on thermofisher.com which will
drive aggressive sales goals and optimization of site-wide key performance
indicators.
- Manage
the division’s e-commerce program through detailed forecasting, budget
development and oversight, revenue generation and marketing activities in
conjunction with other teams.
- Work
with the digital marketing and corporate web teams to enhance the user
experience on the website with the goal of greater customer loyalty,
enhanced look/feel, and increased product pull through with each order.
- Lead
the development of cross-divisional programs that promote cross-sell and
up-sell across the website.
- Work
with product management, marketing, and strategic pricing teams to ensure
alignment for promotion planning and markdown strategy, while maintaining
a wide breadth of available products.
- Understand
core metrics traffic and conversion analysis. Monitor results and improve
conversion.
- Create
effective customer communication campaigns to increase click through
rates, conversions, new customer acquisition and retention.
- Devise
organic search strategies specific to online commerce. Work with search
engine optimization analyst to test and recommend optimal search engine
optimization strategies for the website.
- Oversee
paid strategy, implementation & execution of all online marketing
campaigns, including search, display advertising, video, retargeting, and
display networks
- Collaborate
with the e Business Program Manager to create A/B tests to maximize
conversion.
- Provide
key metrics at established cadence with a recap of product performance and
sales. Highlight primary tactics that drove sales.
- Gather
required product data information from various teams (e.g. product
management, trade compliance, regulatory, planning, and manufacturing,
etc.)
- Submit
new requests for new products and lifecycle changes.
- Ensure
data consistency between ERPs shared across the businesses.
- Track
and share B2B and B2C E-Commerce trends as well as competitive landscape
information.
- Monitor
competitor marketing efforts and industry trends to take appropriate
pre-emptive and responsive action.
- Measure
customer satisfaction through online surveys and make recommendations for
modifications based on customer feedback.
Required Qualifications
- A
Bachelor’s Degree in Marketing, Business, IT or related field.
- Experience
working on websites for global or multinational companies.
- 4-6
years’ experience in E-Commerce environment (B2B and B2C experience
preferred)
- Proficient
knowledge of contemporary digital marketing, e-Business, E-Commerce,
UI/UX, and general website best practices.
Management Skills
- High
integrity and ethical standards
- An
ability to think strategically as well as execute and implement.
- Ability
to create a collaborative team environment and complete projects that
bridge multiple departments and divisions.
- Strong
analytical/modelling skills with the ability to convert raw data into
actionable insights.
- Excellent
written and oral communication and presentation skills (able to
communicate ideas with senior leaders, able to create and deliver
persuasive business cases & marketing content, able to gain consensus,
able to create compelling messaging, etc.)
- Ability
to evaluate feedback and translate into requirements and business process
improvements.
- Strong
interpersonal and problem-solving skills.
- Ability
to effectively manage multiple projects and deliver on-time and on-budget.
- Be
able to work independently with minimal direction or guidance.
- High
level of intensity and comfort level with change.
They
are looking for an experienced, dynamic and result oriented individual to fill
the position of Supply Chain Planning Manager
Job
Purpose / Summary: The
job holder will be responsible for managing the company’s Supply Chain Planning
Processes by ensuring consumer demand is always met and by optimising the
company’s inventory through effective Demand & Supply Planning as well as
ensuring timely delivery of stocks from the company’s suppliers to the company
designated storage points in order to meet company requirements through
efficient and effective metrics and monitoring tools.
Duties
and Responsibilities
- Responsible
for Demand Planning
- Developing
Supply Chain Planning Policies
- Responsible
for Supply Planning
- Order
Delivery Performance
- Responsible
for Process Management
- Responsible
for ERP support and development for Supply Chain Planning
- Ensuring
proper Customer Relationship Management
- Ensuring
proper People Management and Reporting
- OTHER
DUTIES: Execute other reasonable duties/tasks from time to time as assigned
by your supervisor.
Required Qualifications
- Bachelor’s
Degree in B. Com/Business/Economics / Operations/Supply Chain or
equivalent
- At
least with at least 3 years’ experience in Supply Chain Function
especially in Planning Roles
- Additional
professional qualification in Supply Chain will also be considered e.g.
CSCP, CPIM
- Computer
literate, proficiency in Microsoft Office
- Knowledge
of ERP will be an added advantage
Management Skills
- High
integrity and ethical standards
- Analytical
skills
- Good
communication and interpersonal skills
- Team
player with excellent influencing skills
- High
level of Initiative and self-drive
- Problem
solving and decision-making skills.
- Skills
to work efficiently & effectively with initiative and drive under
tight timescales and pressure whilst maintaining attention to detail and
quality
- Possess
the willingness to learn, improve and adapt
How to apply:
If you
are interested in the position and have the skills and talents our client is
looking for, we would like to hear from you.
Please make your application through info@dorbe-leit.co.ke before close of business 18th April 2016.
Only
successful candidates will be contacted.