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Supermarket Jobs in Kenya (Many Positions)

Our client is a leading supermarket chain in Kenya with over 40 branches countrywide. 

They are to hire an experienced, dynamic and result oriented individual to fill the position of Systems & Regional Support Manager.
 
Job Purpose / Summary: To Manage Business Systems, databases, systems integrations, application systems and the supporting infrastructure in order to ensure consistent and reliable IT Services. 

Manage service delivery of various teams coordinating IT systems in regions to improve efficiency, productivity and create value add to IT services.


Duties and Responsibilities
  • Ensure that incidents and requests are handled according to agreed procedures and ensure that systems change and projects rollouts follow the best practice.
  • Manage the Configuration, inventory update processes and IT capacity management of all the branches allocated while making necessary recommendation for upgrades
  • Analyse business processes / system challenges identifying alternative solutions and recommending / enforcing new approaches.
  • Manage Regional branch Hardware (Server & Desktop) and software support & upgrades planning and participation in systems rollouts.
  • Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s). Coordinate the implementation of agreed systems fixes and preventative measures and analyse patterns and trends.
  • Develop and maintain system preventive maintenance schedule, ensuring that all IT systems & printer equipment are periodically serviced in line with Overall quarterly scheduled for the corporate while Managing Various SLAs with Vendors.
  • Identify commonly recurring requests for assistance from the regions and provide advice on how these can be prevented or minimized, through training, user awareness, and changes in configuration.
  • Manage/Evaluate business & system requirements against current hardware configurations for the new solutions and system upgrades/ enhancements.
  • Evaluate controls & procedures for compliance with the organization's policies, standards, procedures and applicable external requirements.
  • Maintaining and monitoring procedures for all POS Machines and server backups pertaining to site ERP system. Ensuring that Replication/data update for the region is taking place and necessary tills configuration is maintained.
  • Ensure standardization and documentation of systems or systems code changes, support techniques, and adherence to defined IT processes in order to ensure availability and reliability of systems (POS till environment) and services.
Required Qualifications
  • Bachelor of Science Degree in Computer Science or related field.
  • Minimum 4-6 years of working experience in a busy IT environment with remote locations.
  • MCSD/MCDA and SQL / Microsoft NAV 2009/2013 Certifications
  • Project Managements Certification ( Prince 2 or PMP Certificate)
  • IT service Management ( ITIL Certification).
  • Thorough understanding of Enterprise resource planning (ERPs) and Processes Retail Environment.
  • Understanding of how SQL, NAV interfaces and depends on WAN, Operating systems, hardware platforms & Internet Protocols.
  • Good working knowledge in Microsoft SQL & NAV Native databases.
Management Skills
  • Excellent interpersonal and communication skills
  • Ability to effectively manage change & teams
  • Excellent Analytical & presentation skills
  • Strong team leader & player of high integrity
  • Ability to work under pressure and to meet strict deadlines
  • Ability to work under minimum or no supervision

They are to hire an experienced, dynamic and result oriented individual to fill the position of an ICT Infrastructure & Security Manager.
 
Job Purpose / Summary: To provide reliable, secure and high availability Infrastructure, which include Cisco systems, End point security, Network monitoring systems, IDS/IPS systems and the Data Centers in consultation with systems vendors where necessary in order to ensure consistent and reliable IT Services. 


Establish and maintain an information security framework in alignment with organizational goals and objectives to guide the ongoing management of the Data security, Information protection and risk management.

Duties and Responsibilities
  • Manage Administration and Monitoring of Network Security, Switches, Routers and internet firewalls.
  • Work with senior management to ensure IT security protection policies/procedures are being implemented, reviewed, maintained and governed effectively.
  • Spearhead education programs focused on user awareness and security/controls compliance.
  • Data Centre Management Involving server upgrades & maintenance and data center access control.
  • Integrate IT systems development with security policies and information protection strategies
  • Monitor security vulnerabilities, threats, events in network and host systems and develop strategies to handle security incidents and coordinate investigative activities.
  • Managing Internet providers, network/Links services and other service providers
  • Supervising IT (Network) equipment suppliers to ensure that their service level agreement maintenance is carried out satisfactorily.
  • Ensure high availability and reliability of the Internet & Network infrastructure, applications and connectivity within branches and DR site auto-failover
  • Regular monitor the performance of the network & system, record downtime/issue list and provide weekly reports & statistics.
  • Assisting in the planning, design, documentation and implementation of various systems including point to point networks, network equipment and software applications.
  • Developing, maintaining and monitoring procedures for all network devices backups under networks & services.
  • Manage secure Remote access, performing on-site and remote technical support.
  • Investigation of network/security related problems, identification and implementation of possible solutions.
  • Evaluate infrastructure & business requirements against current hardware configurations for the new solutions and system upgrades.
Required Qualifications
  • Bachelor of Science Degree in Computer Science or related field.
  • Minimum 4-6 years of working experience in a busy IT environment with remote locations.
  • Must Possess Cisco Certification (CCNA and CCNP)
  • Security Citification CEH/CISA/CSSP/CCNA Security
  • Microsoft MCSE/MCP/MCSA will be added advantage
  • Experience in, 2003/2008 server platforms, Active Directory, Microsoft Exchange Server, Database security, Network security and End point security.
  • Solid knowledge of LAN/WAN Configurations with experience in Cisco routers, Network security, auto failovers, switches, internet firewalls and wireless technology.

They are looking to hire an experienced, dynamic and result oriented individual to fill the position ofGeneral Manager - Retail.
 
Job Purpose / Summary: The job holder will be responsible for planning and managing the organization’s core business (branches) as well as the marketing activities and property management.
 
Duties and Responsibilities
  • Formulating and enforcing operations policies, procedures and systems.
  • Providing overall leadership in all branch activities to ensure smooth operations.
  • Co-ordinating the business strategy in line with the organization’s objectives and targets.
  • Overseeing the sales and marketing activities of the organization.
  • Overseeing the outsourced sections of the organization.
  • Overseeing property management activities within the organization including maintenance and repairs and new projects.
  • Preparing operations budgets and proposals.
Required Qualifications
  • Bachelor’s degree in any business related course or its equivalent.
  • An MBA will be an added advantage.
  • 8 years of working experience of in a senior managerial position of which 3 must have in a similar capacity.
  • Proven experience in developing value chains and ability to drive a commercial agenda in a retail set up.
  • Excellent interpersonal and communication skills.
  • Team player and strong leadership and management skills.
  • Ability to work under pressure and meet deadlines.

They are looking to fill the position of aCategory Manager for the Crockery line

The position reports to General Manager Operations
 
Summary of the role: The category manager is supposed to drive the sales targets of the Category. 

This will be achieved through Sales Team Leadership, Training, and Managing for results. 

The Category Manager will be expected to be an in-store expert in the merchandising, pricing and management.


Duties and Responsibilities
  • Planning and driving category sales budgets for the category across the whole chain of branches
  • Identifying new opportunities for the supermarket in the category
  • Responsible for managing inventory and for effectively planning and supply chain forecasting in order to maximize the profitability of the inventory flow.
  • Balancing projected forecasts and actual sales, create trend forecasts and implement sales plans, and supply chain of the category
  • Financial analysis is also a key part of the planning responsibilities in the clothing, footwear and furniture section.
  • Responsible for setting competitive pricing points, and adjusting the pricing to increase sales and clear out stagnant items from inventory.
  • Often work closely with buyers to expand successful product lines, and implement successful exit strategies for unsuccessful unpopular merchandise.
  • Responsible in creating marketing success formula - the right products at the right time for the right price.
  • Will identify and keep active and healthy relationships with the right players in the category including suppliers and other actors in the value chain
  • Will work with the marketing team to lead campaigns for the category to increase market share
Minimum Requirement
  • Bachelor’s degree in business management. Diploma candidates with good experience in the field can also apply 
  • Must have strong background with Sales, Marketing, merchandising and vendor relationships in the chosen category 
  • Experience in crockery
Salary Budget: Kshs. 150,000 - 250,000 Basic 

They are looking to fill the position of a Category Manager for the Clothing line

The position reports to General Manager Operations

Summary of the role: The category manager is supposed to drive the sales targets of the Category. This will be achieved through Sales Team Leadership, Training, and Managing for results. 


The Category Manager will be expected to be an in-store expert in the merchandising, pricing and management.

Duties and Responsibilities
  • Planning and driving category sales budgets for the category across the whole chain of branches
  • Identifying new opportunities for the supermarket in the category
  • Responsible for managing inventory and for effectively planning and forecasting in order to maximize the profitability of the inventory flow.
  • Balancing projected forecasts and actual sales, create trend forecasts and implement sales plans, and supply chain of the category
  • Financial analysis is also a key part of the planning responsibilities in the clothing, footwear and furniture section.
  • Responsible for setting competitive pricing points, and adjusting the pricing to increase sales and clear out stagnant items from inventory.
  • Often work closely with buyers to expand successful product lines, and implement successful exit strategies for unsuccessful unpopular merchandise.
  • Responsible in creating marketing success formula - the right products at the right time for the right price.
  • Will identify and keep active and healthy relationships with the right players in the category including suppliers and other actors in the value chain
  • · Will work with the marketing team to lead campaigns for the category to increase market share
Minimum Requirement 
  • Bachelor’s degree in business management. 
  • Diploma candidates with good experience in the field can also apply 
  • Must have strong background with Sales, Marketing, merchandising and vendor relationships in the chosen category 
  • Experience in clothing, footwear
Salary Budget: Kshs. 150,000 - 250,000 Basic 

They are to hire an experienced, dynamic and result oriented individual to fill the position of General Manager - ICT.
 
Job Purpose / Summary: The job holder will be responsible for planning, administering and reviewing the acquisition, development, maintenance and use of computer and telecommunications systems within the company.

Duties and Responsibilities
  • Formulating and enforcing information technology (IT) policies, procedures and systems;
  • Designing, developing, implementing and maintaining databases and information systems for the company;
  • Planning and coordinating IT activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites;
  • Overseeing the development, implementation and maintenance of security networks;
  • Analysing the computer and information needs of the organisation, from an operational and strategic perspective, and determining immediate and long-term ICT requirements;
  • Coordinating and implementing required systems by the company;
  • Overseeing hardware maintenance, trouble shooting and user support assistance;
  • Coordinating the design, development and implementation of computer disaster recovery procedures to minimize on loss of data/or systems; and
  • Preparing ICT budgets and proposals.
Required Qualifications
  • Bachelor of Science Degree in Computer Science or related field.
  • Relevant professional ICT qualifications such as MCSE – Microsoft Certified System Engineer
  • 8 years’ experience, 3 of which must have been in a similar capacity.
  • Prior experience in managing a functional level in a large organisation / busy environment.
  • Excellent interpersonal and communication skills.
  • Team player and strong leadership and management skills.
  • Ability to work under pressure and meet deadlines.

They are to hire an experienced, dynamic and result oriented individual to fill the position of E-Commerce Manager
 
Job Purpose / Summary: The E-Commerce program manager will be responsible for creating and implementing all aspects of the marketing plan which will include activities such as creating cross-sell and up-sell opportunities, email promotions and communications, advertising across channels, content development, conversion optimization and seasonal promotions. 


This individual will lead the development of engaging E-Commerce-related content and online merchandising activities to improve site conversion, average order value, and repeat traffic / purchases. 

The manager must profitably acquire new customers through digital advertising, PR, social media, search engine marketing, display advertising, and other marketing programs. 

This individual will increase customer retention and lifetime value through effective use of database marketing/CRM techniques and targeted email marketing. 

The E-Commerce manager will be responsible for all E-Commerce product NPIs. He/she will gather all required product data and submit requests for new product shells. 

In addition to the NPIs, he/she will manage any product life cycle changes Lastly, the E-Commerce program manager will be responsible for delivering on all project deliverables, performance metrics, online channel sales, and other business KPIs. .

Duties and Responsibilities
  • Develop E-Commerce capabilities for C/MS products on thermofisher.com which will drive aggressive sales goals and optimization of site-wide key performance indicators.
  • Manage the division’s e-commerce program through detailed forecasting, budget development and oversight, revenue generation and marketing activities in conjunction with other teams.
  • Work with the digital marketing and corporate web teams to enhance the user experience on the website with the goal of greater customer loyalty, enhanced look/feel, and increased product pull through with each order.
  • Lead the development of cross-divisional programs that promote cross-sell and up-sell across the website.
  • Work with product management, marketing, and strategic pricing teams to ensure alignment for promotion planning and markdown strategy, while maintaining a wide breadth of available products.
  • Understand core metrics traffic and conversion analysis. Monitor results and improve conversion.
  • Create effective customer communication campaigns to increase click through rates, conversions, new customer acquisition and retention.
  • Devise organic search strategies specific to online commerce. Work with search engine optimization analyst to test and recommend optimal search engine optimization strategies for the website.
  • Oversee paid strategy, implementation & execution of all online marketing campaigns, including search, display advertising, video, retargeting, and display networks
  • Collaborate with the e Business Program Manager to create A/B tests to maximize conversion.
  • Provide key metrics at established cadence with a recap of product performance and sales. Highlight primary tactics that drove sales.
  • Gather required product data information from various teams (e.g. product management, trade compliance, regulatory, planning, and manufacturing, etc.)
  • Submit new requests for new products and lifecycle changes.
  • Ensure data consistency between ERPs shared across the businesses.
  • Track and share B2B and B2C E-Commerce trends as well as competitive landscape information.
  • Monitor competitor marketing efforts and industry trends to take appropriate pre-emptive and responsive action.
  • Measure customer satisfaction through online surveys and make recommendations for modifications based on customer feedback.
Required Qualifications
  • A Bachelor’s Degree in Marketing, Business, IT or related field.
  • Experience working on websites for global or multinational companies.
  • 4-6 years’ experience in E-Commerce environment (B2B and B2C experience preferred)
  • Proficient knowledge of contemporary digital marketing, e-Business, E-Commerce, UI/UX, and general website best practices.
Management Skills
  • High integrity and ethical standards
  • An ability to think strategically as well as execute and implement.
  • Ability to create a collaborative team environment and complete projects that bridge multiple departments and divisions.
  • Strong analytical/modelling skills with the ability to convert raw data into actionable insights.
  • Excellent written and oral communication and presentation skills (able to communicate ideas with senior leaders, able to create and deliver persuasive business cases & marketing content, able to gain consensus, able to create compelling messaging, etc.)
  • Ability to evaluate feedback and translate into requirements and business process improvements.
  • Strong interpersonal and problem-solving skills.
  • Ability to effectively manage multiple projects and deliver on-time and on-budget.
  • Be able to work independently with minimal direction or guidance.
  • High level of intensity and comfort level with change.

They are looking for an experienced, dynamic and result oriented individual to fill the position of Supply Chain Planning Manager
 
Job Purpose / Summary: The job holder will be responsible for managing the company’s Supply Chain Planning Processes by ensuring consumer demand is always met and by optimising the company’s inventory through effective Demand & Supply Planning as well as ensuring timely delivery of stocks from the company’s suppliers to the company designated storage points in order to meet company requirements through efficient and effective metrics and monitoring tools.
 

Duties and Responsibilities
  • Responsible for Demand Planning
  • Developing Supply Chain Planning Policies
  • Responsible for Supply Planning
  • Order Delivery Performance
  • Responsible for Process Management
  • Responsible for ERP support and development for Supply Chain Planning
  • Ensuring proper Customer Relationship Management
  • Ensuring proper People Management and Reporting
  • OTHER DUTIES: Execute other reasonable duties/tasks from time to time as assigned by your supervisor.
Required Qualifications
  • Bachelor’s Degree in B. Com/Business/Economics / Operations/Supply Chain or equivalent
  • At least with at least 3 years’ experience in Supply Chain Function especially in Planning Roles
  • Additional professional qualification in Supply Chain will also be considered e.g. CSCP, CPIM
  • Computer literate, proficiency in Microsoft Office
  • Knowledge of ERP will be an added advantage
Management Skills
  • High integrity and ethical standards
  • Analytical skills
  • Good communication and interpersonal skills
  • Team player with excellent influencing skills
  • High level of Initiative and self-drive
  • Problem solving and decision-making skills.
  • Skills to work efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
  • Possess the willingness to learn, improve and adapt
How to apply: 

If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please make your application through info@dorbe-leit.co.ke before close of business 18th April 2016.

Only successful candidates will be contacted.

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