ACTED
Kenya
Department: Logistics
Department: Logistics
Position: IT Officer
Direct
Hierarchy: Country
Logistic Manager
Contract
duration: Open
Ended
Location: Nairobi- with travels to field offices in
Somalia
Starting
Date: April,
2016
ACTED (Agency for Technical Cooperation and Development) is a non - political
and non - confessional international NGO founded in 1993 and headquartered in
Paris, France. The organization’s vocation is to save lives, assist vulnerable populations and bring hope to those in need for a better future.
ACTED
is looking for professionally confident, self-motivated, experienced and
committed team player to fill the IT Officer position in Nairobi, Kenya.
Main objective: To perform transparent and efficient IT management for ACTED programs in Kenya/Somalia
Reporting to the Country Logistics Manager, his/her duties will include;
Main objective: To perform transparent and efficient IT management for ACTED programs in Kenya/Somalia
Reporting to the Country Logistics Manager, his/her duties will include;
- To
implement and ensure that the Data backup plan is regularly carried out,
reviewed and updated.
- In
collaboration with Nairobi Team, conduct ICT needs assessment in mission
and provides ICT effective and efficient solutions including but not
limited to software upgrades and infrastructure improvements.
- Build
the capacity of staff in ICT through on and off the job training in the
mission.
- Represent
ACTED and participate in relevant ICT related forums and activities.
- Carry
out planned IT infrastructure improvements as agreed.
Technical Support
- Perform
helpdesk functions.
- Liaise
with Country Logistics Manager to implement network security and ensure
the safe set up of new equipment.
- Assist
in setup of equipment such as laptops, data projectors, sound systems and
other specialist ICT equipment, ensuring that systems are ready for use
and operating correctly.
- Deliver
hardware and IT resources to work areas as required.
- Implement
a maintenance schedule for all computer hardware, and escalations to
Nairobi.
- Perform
daily documentation and helpdesk duties/activities as they occur
- Assist
in resolving user logons issues, mapping drives, wireless internet
password
- Assist
users to setup up for meeting ie projector, speaker, laptops, and cables
as request by user
Network Administration Support
- Setup
and support office computer networks, printers
- Perform
basic diagnostic routines and escalations to ISPs
- Managing
basic user outlook request i.e. achieving, webmail logins and escalation
of additional outlook user need to Nairobi Team.
- Routine
check of the condition of the network and propose necessary upgrades or
changes to ensure efficiency.
- Installation,
configuring and maintaining server of severs
- Escalate
problems and liaise with the Helpdesk/Nairobi team to request further
support
Quality Assurance and On-Going Development
- Liaise
with nominated external ICT service providers in relation to quality of
service.
- Undertake
ICT risk assessments aimed at safeguarding health and safety at work.
Required Profile
The job holder must/should possess:
- University
degree preferably in information technology, computer science.
- IT
professional qualification is a plus ie CISCO
- At
least four years of experience of communications within Non-Governmental
Organizations.
- Skill
in Operating Systems Windows 7 and 8,and Web Applications
- Skill
in Microsoft office 2010,2013, and working with outlook 2010,2013,
- Skills
in windows sever 2008/2012Must demonstrate the following competencies:
1.
Interpersonal skills
2.
Pro activity
3.
Proficiency in operational area
4.
IT Report Writing Skills
Application Procedure
Qualified persons with the required skills are invited to submit their applications (cv and cover letter) to kenya.jobs@acted.org on or before April 12th, 2016.
Please
do not attach any other documents while sending your applications, if required
they will be requested at a later stage.
ACTED reserves the right to hire prior to the application deadline.
Please note that only the shortlisted candidates will be contacted.
ACTED reserves the right to hire prior to the application deadline.
Please note that only the shortlisted candidates will be contacted.
ACTED is an Equal Opportunity Employer.
