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Receptionist Job in Nairobi, Kenya

Trojan Fire Security Ltd is a fire company based in Nairobi which was formed 2 decades ago with a vision to fulfill the ever-increasing demand of fire prevention and safety services in the Kenyan market. 

We are in search for a candidate to fill the Receptionist position. 

The Receptionist shall provide customer service.

Main duties and responsibilities

  • Answers incoming calls, positively and warmly and makes outgoing calls as requested.
  • Accurately directs caller to the appropriate people courteously and professionally.
  • Answers inquiries, as needed, or directs the inquiry to the person best able to answer.
  • Takes and delivers accurate phone messages.
  • Manage incoming and outgoing mails.
  • Schedule appointments as requested.
  • Greets incoming clients and visitors in a friendly and positive way. Quickly notifies the person being visited.
  • Maintains a neat and tidy reception area, and maintains a professional, comfortable general office atmosphere.
  • Maintains and updates the Notice Board, to keep announcements current.
  • Provides sales and secretarial support when requested.
Qualifications and Requirements
  • 1-2 years experience as a receptionist/customer care via switch board.
  • KCSE Certificate mean grade of C and above.
  • Diploma/Certificate in front office/customer service.
  • Diploma/Certificate in secretarial/business/sales related field will be an added advantage.
  • Basic computer skills including Microsoft Office Word, Excel, PowerPoint and Outlook
  • Fluent in English and Swahili.
  • Excellent verbal and written communication skills.
  • Friendly and outgoing personality.
  • Good attention to detail.
  • Willingness to learn on the job.
  • Team working skills with the ability to work collaboratively and co-operatively with colleagues.
  • Demonstration of the ability to work under sustained pressure and to tight deadlines.
  • Understands and can perform basic office-practice skills, including filing, typing, photocopying etc.
Starting salary- Kshs. 20,000

Interested candidates to send their CVs with a passport picture to indicating their current and expected salary by 15th January, 2016.  

Only shortlisted candidates will be contacted.

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