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Commercial Bank Jobs in Kenya

Our client, a Commercial Bank is seeking to fill the role of a Bancassurance Relationship Manager to be based in their Mombasa Branch.

Please note that the incumbent MUST have very good working knowledge of Mombasa and Preferably Currently based in Mombasa

  • Manage the overall insurance business with the bank as a point of Contact
  • Responsible to achieve the company objectives of Sales and market share etc
  • Train and support the banks sales team on insurance products and sales Skills
  • Train, guide, direct, support and manage the team of designated Insurance Specialists
  • Explore and develop opportunities in new channels such as Direct Marketing, corporate, In branch and credit life within the bank to increase the penetration of insurance
  • Manage, monitor and evaluate sales promotional activities, client events, focus group events
  • Develop tools and sales tactics to enhance sales opportunities. Evaluate and counter competition activities
  • Liaise with the internal departments on day to day activities of the banks and set up effective operations process flow in close co-ordination with the bank
  • Gather marketing intelligence statistics
  • Facilitate development of strategies to give the company a competitive advantage
  • Assist in the product re-designing based on Customer needs
  • Follow-up renewals to ensure business retention are optimized and the prescribed retention ratio is achieved.
  • Ensuring credibility with Banks by maintaining detailed knowledge of current market conditions
  • Must Hold a Bachelors degree in a business field
  • Insurance qualification from a recognized institution i.e. ACII,AIIK is preferred
  • MUST have at least 5 years’ experience in Insurance
  • Result driven with ability to work under pressure for challenging targets
  • Good negotiating and presentation skills
  • Good interpersonal skills
  • Excellent communication and interpersonal skills
  • Strong presentation skills and sales technique
  • Ability to develop and deliver innovative ideas

Our client, a Commercial bank is seeking to hire an Institutional Relationship Manager


  • Develop additional business from the existing branch clientele, i.e. increase share of wallet by cross selling all banking products to the existing and potential branch customers.
  • Achieve the set monthly and annual sales targets for all the Institutional banking products within the branch.
  • Recommending to the Branch Business Manager and Head of Institutional banking any business development opportunity for follow up.
  • Review and manage NSF Report to ensure no loss arises from operational lapses and ensure compliance with operations risk requirements
  • Submit Excess Applications where applicable.
  • Manage check referral process to ensure timely feedback
  • Ensure house-keeping activities are undertaken without failure to guarantee a clean book
  • With the help of the BBM, manage the lending book to ensure timely renewals as well as daily of the securities is up to date.
  • Support business operations to ensure audit operations return a minimum of “good” rating
  • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
  • Assume direct responsibility for a SME Banking process improvement aimed at improving the function’s ability to deliver efficient and timely service to its customers.
  • Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
  • Achievement of Financial Performance & Growth Targets.
  • Achievement of customer satisfaction
  • Achieve high retention and activity of accounts
  • Product cross selling success.
  • Achieve and grow talent through succession planning.
  • Achievement of high staff satisfaction level.
  • MUST hold a BCOM degree or any business related degree
  • MUST have at-least 6 years’ experience in Relationship Management in a banking environment.
  • Demonstrate candidate passionate for Institutional Banking
  • Demonstrate current targets and level of achievement
  • Demonstrate past targets and level of achievement
  • Super sales person
  • Must be stable in jobs

Our client a Commercial bank is seeking to recruit a Branch Manager for their Nakuru Branch.

Please note that the incumbent must have very good working knowledge of Nakuru and its environs.

  • The administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
  • Developing new deposit and loan business
  • Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation;
  • Achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
  • Provides leadership, training and supervision
  • Delegating day to day operations to the Operations Officer or other branch personnel.
  • Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs.
  • Participating in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
  • May perform duties in the absence of the Operations Officer or other such management capacities as directed by the Regional Manager.
  • Must be willing to work in the mentioned locations
  • The candidate must hold a Business related Bachelors degree
  • A masters degree is an added advantage
  • Must have at least 7 years’ experience in the banking industry, where at least 3 of those have been at a supervisory/Managerial level
Interested and qualified applicants should send their applications and CV’s to not later than 30th October 2015. 

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