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System Support Staff Job in Nairobi, Kenya

Duma Works is recruiting System Support Staff for one of our clients, a leading Eastern African Premier Parking Management Service Provider
 
Duties and Responsibilities
  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritising and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.
Requirements
  • Diploma or higher in Automotive Engineering/ Systems Administration or IT related field
  • 2-3 years relevant experience
  • IT security certification
  • Access control systems installation and administration experience
  • Knowledge of computer networks, computer networks security, systems administration
  • A self starter
Job Type: Full time

How to Apply

Applications letters and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “1927”, Your Full name & Phone number e.g. 1919, Barack Obama, 07xxxxxxxxx. 

If you don’t follow these instructions, your application will not go through

Deadline for receiving applications:
 4th November 2015


N.B.*
 When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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