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Career Opportunities in a Shopping Mall Job in Nairobi Kenya

Vacancy: Tenant Co-ordinator

Our client is East Africa’s largest Shopping, Recreation and Entertainment destination. 

The complex is home to over 150 outlets covering 210,000 square feet of retail space, 20,000 square feet of office space in addition to a recreation facility. 

They are undergoing an expansion program and are seeking an experienced Tenant Co-ordinator.

The Tenant Co-ordinator will be a well-spoken, tenacious  member who shall take charge of co-ordinating all matters related to tenants from initial approvals, plans to working with contractors for fit-out sourcing for prospective tenants to ensuring deadlines for completion of work are met to ensure both client and business unit satisfaction.

Job Profile;

  • To coordinate between tenant, landlord and architects to get the space ready to everyone's satisfaction and on time
  • Facilitate tenant openings to ensure that tenants open without delay.
  • Ensure tenant choice of contractor is acceptable by landlord.
  • Anticipate issues/ problems by analyzing the necessary timelines for plans, construction, coordination of exiting tenants, etc and prevent delays by escalating/ resolving the issues before they cause a delay in delivery or opening.
  • Ensure deadlines for fitout are met by pressuring tenant and contractor but in a sensitive manner
  • Be a relationship officer and a go between the landlord and tenant
  • Monitor deals to ensure that any delivery dates required by a lease with penalties are not missed. This includes monitoring in process deals and escalating any deal that is in danger of missing the delivery date and proposing solutions to ensure the delivery date is met.
  • Identify opportunities to improve / correct/ remove language contained in previously negotiated leases that inhibit timely openings or place the company at risk for loss.
  • Recognize issues that have a material impact on the company and bring them to the attention of the Manager with suggested solutions as applicable.
  • Assist tenants (especially those with little or no construction experience) through the build out process.
  • Ensures department and corporate guidelines are followed to ensure audit compliance.
  • Other duties as assigned.
Desired Background, Experience, Competencies and Skills;
  • Technical/design background though not necessary to be an architect/interior decorator
  • Ability to be persistent and meet deadline whilst ensuring tenant and landlord satisfaction
  • Sensitive to client/contractor needs but able to ensure time sensitive deadlines for fit-out are met
  • A warm people person who loves to talk to people and explain details.
  • Customer and personal selling skills.
Application Process;
 
This position is based in Nairobi and the interviews are already in progress.

If your background and qualifications match the required profile, please send your detailed CV right away, clearly showing examples of relevant experience, with the subject “Tenant Co-ordinator” to andrew@rtsgp.com.  

Only shortlisted candidates will be contacted.

Vacancy: Leasing Manager

Our client is East Africa’s largest Shopping, Recreation and Entertainment destination. 

The complex is home to over 150 outlets covering 210,000 square feet of retail space, 20,000 square feet of office space in addition to a recreation facility. 

They are undergoing an expansion program and are seeking an experienced Leasing Manager.

The Leasing Manager will be a well-spoken, self-starter member with international leasing exposure / experience who shall take charge of sourcing for prospective tenants, managing the full process and coordinating all processes/systems involved.

The Key responsibilities will be to;
  • Identify and generate prospects that lead to new clients.
  • Manages and directs the daily activities of the leasing operations department in accordance with organization policies and standards.
  • Responsible for all leasing functions, which may include reviewing and negotiating lease transactions and agreements.
  • Oversees completion of all necessary paperwork and ensures excellent customer service.
  • Responsible for the productivity and budgetary performance of the leasing operations department.
  • Develop and implement policies and procedures to improve efficiency and profitability of the department.
Report to the Managing Director.

Desired Education Background, Experience, Competencies and Skills;
  • Leasing commercial retail space experience with solid results preferably in the retail market.
  • A relevant university Degree is desirable but not a must.
  • Competency in computer operations.
  • Excellent administration and management skills, knowledge of business and sales principles of leasing to international and local clients
  • Customer and personal selling skills, able to quickly identify customer needs, meet quality standards for services and evaluate customer satisfaction.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • A wide degree of creativity and latitude is expected.
  • Leads and directs the work of others.
Application Process
 
This position is based in Nairobi and the interviews are already in progress. 

If your background and qualifications match the required profile, please send your detailed CV right away, clearly showing examples of relevant experience, with the subject “Leasing Manager” to andrew@rtsgp.com.  


Only shortlisted candidates will be contacted.

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