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Intern Job in Nairobi, Kenya - IT & Communication

International Organization for Migration (IOM)
 
Vacancy Notice: IOMKE/CFA/008/2015
 
Position Title: Information Technology and Communication (Intern)
 
Position Grade: Internship
 
Duty Station: Nairobi, Kenya
 

Seniority band: n/a
 
Job family: Information Technology
 
Organizational unit: Support
 
Position number: n/a
 
Position rated: No
 
Subject to rotation: No

Reporting directly to:
 Senior Information Technology Assistant
 
Overall supervision by: Information Technology Officer
 
Managerial responsibility: No
 
Directly Reporting Staff: n/a
 
Background Information: The primary function of the Information Technology and Communication Unit (ITC) is to enhance the functions of the Coordinating Office for the Horn of Africa, IOM Nairobi, through providing daily technical support and troubleshooting of all computer systems with consideration to the needs and requirements of the mission. 

The intern will be providing daily technical support and troubleshooting of all computer systems and networking with consideration to the needs and requirements of the mission.

Organizational Context and Scope

 
Working under the overall supervision of the Information Technology Officer, and direct supervision of the Senior IT Assistant, the Intern will assist in providing daily technical support and troubleshooting of all computer systems and networking with consideration to the needs and requirements of the mission.

Responsibilities and Accountabilities
  • Assist in Implementation, management and maintenance of Information Technology and Communication services in the Mission.
  • Assist in providing onsite support in house systems in the Mission.
  • Installation, configuration and upgrading desktop and laptop computers and software used in the Mission.
  • Developing, testing and implementing software applications
  • Providing appropriate IT/Communication training to all users in the Mission.
  • Maintaining necessary documentation for system maintenance and support procedures in the mission.
  • Performing any other duties as required for time to time.
Competencies
 
The incumbent is expected to demonstrate the following technical and behavioural competencies

Behavioural
 
Accountability
  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Monitors own work to correct errors
Client Orientation
  • Establishes and maintains effective working relationships with clients
  • Keeps clients informed of developments and setbacks
  • Continuous Learning, Contributes to colleagues' learning
  • Demonstrates interest in improving relevant skills
Communication
  • Actively shares relevant information
  • Writes clearly and effectively, adapting wording and style to the intended audience
  • Listens effectively and communicates clearly, adapting delivery to the Audience
Professionalism
  • Masters subject matter related to responsibilities,
  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation 
  • Persistent, calm, and polite in the face of challenges and stress,
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to relevant cultural contexts
Teamwork
  • Actively contributes to an effective, collegial, and agreeable team
  • Environment Gives credit where credit is due, Seeks input and feedback from others
Technical
  • Maintains confidentiality and discretion in appropriate areas of work.
  • Effectively applies knowledge of ITC in the execution of duties
Education and Experience
  • Diploma/Bachelor’s degree in software engineering and/or computer science.
  • A minimum of 1 years of experience in LAN/WAN networking environment
  • Experience with HP/Compaq, IBM, Cisco and Siemon equipment
  • Ability to design and configure networks
  • Excellent communication and analytical skills.
  • Computer skills: use of database software (Microsoft SQL and Access), Professional-level computer skills (Microsoft Office) which should entail development of macros and formulas in excel.
  • Experience in software development in projects based on C#, Java script, .NET framework, Microsoft SQL Server, SQL Server Reporting Services or similar Business Intelligence platforms;
  • Accuracy in handling and reporting data.
  • Required IOM functional competencies: effective communicator, creative and analytical thinker, active learner, team player, and cross cultural facilitator.
  • Able to work, independently in stressful conditions, dynamic and results-driven.
  • Fluency in both written and spoken English.
Mode of Application:
 
Submit cover letter and CV including daytime telephone and e-mail address to:-

International Organization for Migration (IOM), 
Human Resources Department, 
P.O. Box 55040 – 00200, 
Nairobi, Kenya 

or send via e-mail to hrnairobi@iom.int

Closing Date:
 15th March, 2015


Only shortlisted applicants will be contacted.

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