International Organization for
Migration (IOM)
Vacancy Notice: IOMKE/CFA/008/2015
Position Title: Information Technology and Communication (Intern)
Position Grade: Internship
Seniority band: n/a
Job family: Information Technology
Organizational unit: Support
Position number: n/a
Position rated: No
Subject to rotation: No
Reporting directly to: Senior Information Technology Assistant
Reporting directly to: Senior Information Technology Assistant
Overall supervision by: Information Technology Officer
Managerial responsibility: No
Directly Reporting Staff: n/a
Background Information: The primary function of the Information
Technology and Communication Unit (ITC) is to enhance the functions of the
Coordinating Office for the Horn of Africa, IOM Nairobi, through providing
daily technical support and troubleshooting of all computer systems with
consideration to the needs and requirements of the mission.
The intern will be providing daily
technical support and troubleshooting of all computer systems and networking
with consideration to the needs and requirements of the mission.
Organizational Context and Scope
Working under the overall supervision
of the Information Technology Officer, and direct supervision of the Senior IT
Assistant, the Intern will assist in providing daily technical support and
troubleshooting of all computer systems and networking with consideration to
the needs and requirements of the mission.
Responsibilities and Accountabilities
- Assist in Implementation, management and
maintenance of Information Technology and Communication services in the
Mission.
- Assist in providing onsite support in house
systems in the Mission.
- Installation, configuration and upgrading
desktop and laptop computers and software used in the Mission.
- Developing, testing and implementing software
applications
- Providing appropriate IT/Communication
training to all users in the Mission.
- Maintaining necessary documentation for system
maintenance and support procedures in the mission.
- Performing any other duties as required for
time to time.
Competencies
The incumbent is expected to
demonstrate the following technical and behavioural competencies
Behavioural
Accountability
- Accepts and gives constructive criticism
- Follows all relevant procedures, processes,
and policies
- Monitors own work to correct errors
Client Orientation
- Establishes and maintains effective working
relationships with clients
- Keeps clients informed of developments and
setbacks
- Continuous Learning, Contributes to
colleagues' learning
- Demonstrates interest in improving relevant
skills
Communication
- Actively shares relevant information
- Writes clearly and effectively, adapting
wording and style to the intended audience
- Listens effectively and communicates clearly,
adapting delivery to the Audience
Professionalism
- Masters subject matter related to
responsibilities,
- Incorporates gender-related needs,
perspectives, and concerns, and promotes equal gender participation
- Persistent, calm, and polite in the face of
challenges and stress,
- Treats all colleagues with respect and dignity
- Works effectively with people from different
cultures by adapting to relevant cultural contexts
Teamwork
- Actively contributes to an effective,
collegial, and agreeable team
- Environment Gives credit where credit is due,
Seeks input and feedback from others
Technical
- Maintains confidentiality and discretion in
appropriate areas of work.
- Effectively applies knowledge of ITC in the
execution of duties
Education and Experience
- Diploma/Bachelor’s degree in software
engineering and/or computer science.
- A minimum of 1 years of experience in LAN/WAN
networking environment
- Experience with HP/Compaq, IBM, Cisco and
Siemon equipment
- Ability to design and configure networks
- Excellent communication and analytical skills.
- Computer skills: use of database software
(Microsoft SQL and Access), Professional-level computer skills (Microsoft
Office) which should entail development of macros and formulas in excel.
- Experience in software development in projects
based on C#, Java script, .NET framework, Microsoft SQL Server, SQL Server
Reporting Services or similar Business Intelligence platforms;
- Accuracy in handling and reporting data.
- Required IOM functional competencies:
effective communicator, creative and analytical thinker, active learner,
team player, and cross cultural facilitator.
- Able to work, independently in stressful
conditions, dynamic and results-driven.
- Fluency in both written and spoken English.
Mode of Application:
Submit cover letter and CV including
daytime telephone and e-mail address to:-
International Organization for Migration (IOM),
Human Resources Department,
P.O. Box 55040 – 00200,
Nairobi, Kenya
or send via e-mail to hrnairobi@iom.int
Closing Date: 15th March, 2015
Only shortlisted applicants will be contacted.