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Field Supervisors / Field Coordinators Jobs in Kenya

Position: Field Supervisor / Field Coordinator

Location: 
Nairobi, Meru, Kisumu, Nyeri, Mombasa, Nakuru, Eldoret

Industry: Research
 
Our client, an International research company is seeking to recruit a Field Supervisor who will  recruit, train, co-ordinate, supervise and motivate an interviewing team to ensure that all projects scheduled are carried out within standard procedures, survey methodology and specified instructions.

Key Responsibilities:

·                     To recruit, train, supervise, motivate, and where necessary re-train, sufficient personnel to meet the company’s survey needs and to allow for interviewer unavailability.
·                     To train Interviewers to company standards as per training agenda and manuals.
·                     All staff reporting to this position understands the company Code of Conduct, Field Standards and Policies, including confidentiality and security requirements.
·                     To liaise with the Field Manager regarding project queries, feedback, enhancements to ensure all projects are processed with the agreed specifications and timeframe.
·                     To ensure all personnel assigned to a project are fully briefed in terms of the project questionnaire, survey method, and timelines.
·                     Any discrepancies in validations, respondent selection, observations are actioned.  This may require re-training, which must be documented and future work monitored.
·                     To ensure Field interviewing starts and finishes on time, is scheduled to meet the despatch schedules and is carried out within the standard hours of interviewing
·                     To forward daily or as agreed an update of the interviews/ quotas completed.
·                     Ensure Interviewers receive feedback on the standard of their work and to monitor subsequent work to ensure feedback issues are resolved.
·                     To ensure staff welfare, interviewers should have the opportunity to take their required breaks.
·                     Ensure timesheets, claims, expenses are checked, authorised and forwarded for processing.
Key Qualifications
·                     A sound knowledge of the interviewing process.
·                     Experience in staff supervision.
·                     Degree/ Diploma in Market Research or any related field.
·                     Must have a minimum of 2 years working experience  in the field
·                     Well organised and able to meet deadlines.
·                     Computer literacy and accurate keyboard skills
·                     Good command of the English and local language (verbal and written)
To apply, send your CV and cover letter to cvs@flexi-personnel.com before Monday 16th February, 2015. 



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