Field Supervisors / Field Coordinators Jobs in Kenya

Position: Field Supervisor / Field Coordinator

Nairobi, Meru, Kisumu, Nyeri, Mombasa, Nakuru, Eldoret

Industry: Research
Our client, an International research company is seeking to recruit a Field Supervisor who will  recruit, train, co-ordinate, supervise and motivate an interviewing team to ensure that all projects scheduled are carried out within standard procedures, survey methodology and specified instructions.

Key Responsibilities:

·                     To recruit, train, supervise, motivate, and where necessary re-train, sufficient personnel to meet the company’s survey needs and to allow for interviewer unavailability.
·                     To train Interviewers to company standards as per training agenda and manuals.
·                     All staff reporting to this position understands the company Code of Conduct, Field Standards and Policies, including confidentiality and security requirements.
·                     To liaise with the Field Manager regarding project queries, feedback, enhancements to ensure all projects are processed with the agreed specifications and timeframe.
·                     To ensure all personnel assigned to a project are fully briefed in terms of the project questionnaire, survey method, and timelines.
·                     Any discrepancies in validations, respondent selection, observations are actioned.  This may require re-training, which must be documented and future work monitored.
·                     To ensure Field interviewing starts and finishes on time, is scheduled to meet the despatch schedules and is carried out within the standard hours of interviewing
·                     To forward daily or as agreed an update of the interviews/ quotas completed.
·                     Ensure Interviewers receive feedback on the standard of their work and to monitor subsequent work to ensure feedback issues are resolved.
·                     To ensure staff welfare, interviewers should have the opportunity to take their required breaks.
·                     Ensure timesheets, claims, expenses are checked, authorised and forwarded for processing.
Key Qualifications
·                     A sound knowledge of the interviewing process.
·                     Experience in staff supervision.
·                     Degree/ Diploma in Market Research or any related field.
·                     Must have a minimum of 2 years working experience  in the field
·                     Well organised and able to meet deadlines.
·                     Computer literacy and accurate keyboard skills
·                     Good command of the English and local language (verbal and written)
To apply, send your CV and cover letter to before Monday 16th February, 2015. 

Clearly indicate the position applied for and the minimum salary expectation on the subject line and your location.