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Banking Jobs in Kenya

A leading Finance Institution is seeking to recruit highly competent persons to fill the following positions within the organization and its Branches


 
Records Manager

Reporting in to the Head of Operations, the Records Manager will be responsible for the effective and appropriate management of the Institution’s records from their creation through to their eventual disposal.

The Records Manager will provide access within the institution to accurate records for a range of operational purposes while ensuring the preservation of records archives for the future. 

The successful candidate will also ensure that legal obligations are met for the creation and retention of both paper and electronic records. 

This includes controlling the number of records created and stored, and identifying which records are to be preserved for legal purposes and which can be destroyed.

Key deliverables of the job include:
 
Customer Service
·                     Ensuring that members are handled in a professional, efficient and effective manner and that information is provided to all members and staff in a timely and correct manner.
People Management
·                     Ensure that the right people are in the right positions in order to reduce workload, overtime and staff turnover. 
·                     Effectively plan and conduct formal and on the job trainings to ensure that sufficient expertise is available to ensure work performance, sufficient knowledge of staff and their duties to conduct effective performance evaluations in accordance the with institutions guidelines.
Records Management
·                     Overseeing the management of electronic and/or paper-based information in the institution by:
·                     Ensuring that the storing, arranging, indexing and classifying records is well done;
·                     Facilitating the development of filing systems, and maintaining these to meet administrative, legal and financial requirements;
·                     Devising and ensuring the implementation of retention and disposal schedules;
·                     Advising staff in other departments on the management of their records and information.
Archives Management
·                     Ensure the correct archiving of documents and files to comply with relevant legislation and regulations.
Academic and Professional Qualifications:
·                     A Degree in Record Management or Library and Information Sciences or related field.
Work Experience:
·                     At least 5 years working experience in a financial institution; of which at least two must be at management level.

FOSA Manager
Reporting in to the Head of Operations, the FOSA Managers will be responsible for the overall performance and routine running of the FOSAs as set by the Institution.
 
The successful candidates will be results orientated persons with a passion for customer service. 

The candidates will have excellent knowledge of FOSA / Banking policies, procedures and services, credit principles, sales and administration.
 
Key deliverables of the job include:
 
Customer Service
·                     Ensuring that members are handled in a professional, efficient and effective manner and that information is provided to all members and visitors in a timely and correct manner.
Business Development
·                     Proactive recruitment of new members and aggressive marketing of the Institution’s products to new/existing members to meet business targets.
People Management
·                     Ensure that the right people are placed in the right positions in order to reduce workload, overtime and staff turnover. 
·                     Effectively plan and conduct formal and on the job trainings to ensure that sufficient expertise is available to ensure work performance, sufficient knowledge of staff and their duties to conduct effective performance evaluations in accordance with the institutions guidelines.
Credit Administration
·                     Effective administrative management of the loan facilities in compliance with the Institution’s loan policy and procedures.
Administration Support
·                     Provide efficient management of the frontline service areas and the back office areas, to provide excellent customer service through the direct frontline, ensure proper cash control in the Teller and Cash Asset areas and ensure proper indirect support at the administration areas.
Security Management
·                     Effective and efficient administration and management of the branch in compliance with the Institution’s rules and regulations to minimise risk to the organisation.
Academic and Professional Qualifications:
·                     A Degree in Accounting / Business Management / Cooperative Management / Banking or related field.
·                     CPA (K), ACCA or ACA will be an added advantage.
Work Experience:
·                     At least 5 years working experience in a financial institution or SACCO; of which at least two must be at management level.

Head of Operations
 
Reporting in to the Chief Executive Officer, the Head of Operations is responsible for the Institutions Front Office Services Activities and Back Office Service Activities. 

With a network of 5 branches, the Head of Operations is responsible for ensuring delivery of excellent services to all members through these branches.

The successful candidate will be a results orientated person with proven banking or FOSA experience. 


The candidate will have excellent knowledge of FOSA / Banking policies, procedures and services, credit principles, sales and administration as well as excellent people management skills.
 
Key deliverables of the job include:
 
People Management
·                     Ensure that the right people are placed ¡n the right positions in order to ensure efficient and effective business operations.
·                     Ensure development of all team members through performance feedback, recommending training where appropriate and coach and mentor individuals for growth.
Credit Management
·                     Develop, formulate, recommend and coordinate the omplementation of policies, guidelines, procedures for Credit Management in the Organization.
·                     Monitor and evaluate the credit performance of the organisation and make appropriate recommendations to the CEO.
·                     Overall management of the organisations varied credit facilities in compliance with the Institution’s loan policies and procedures.
·                     Ensure compliance with the organisations credit policies and procedures.
Branch / FOSA Operations
·                     Develop, formulate, recommend and coordinate policies, guidelines, procedures for Branch operations to ensure efficient and economic operations are delivered to the customers.
Records Management
·                     Through the Records Manager, ensure that the Members records are maintained in accordance with the organisation’s records policies and procedures and national legislation.
Customer Service
·                     Ensure that all members receive excellent customer service at all Institution outlets.
Academic and Professional Qualifications:
·                     A Degree in Finance, Accounting, Business Administration, Cooperative Management, Banking or related field.
·                     An MBA in Finance, Business Administration, Accounting, Cooperative Management or related field or CPA (K), ACCA or ACA.
Work Experience: At least 10 years working experience in a financial institution; of which at least five must be at management level.

Applications for the above vacancies should be received through the following address:

DN.A /1769
P.O. Box 49010-00100 GPO
Nairobi

Please Note:
·                     Any canvassing will lead to disqualification

·                     Only shortlisted candidates will be contacted

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