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Customer Relations Associate Job in Nairobi Kenya

Job Vacancy: Customer Relations Associate


Company Description: Fast-growing renewable energy company based in Nairobi.

Job Description and Responsibilities:
  • Identifying potential micro-grid sites and completing resulting reports.
  • Assisting the micro-grid Engineering Associate in signing up customers, mapping villages and all reporting associated.
  • Reporting your work to the Engineer Associate and Business Development Associate.
  • Assist in training of micro-grid users.
  • Efficient management of materials and tools required for your work.
  • Providing post-installation customer service to micro-grid customers.
  • Managing the company's micro-grid customer care phone.
  • Data gathering and analysis on the performance and customer behavior of company's operational micro-grids.
  • Accounting activities such as the organization and filing of receipts and tax payments.
  • Travelling throughout Kenya and East Africa to assist in site assessments and installations for micro-grids.
Other tasks and responsibilities may be asked of you – we are looking for a dynamic individual who is willing to help out wherever is needed in a fast-paced growing company.

Skills and Qualifications:
  • 2+ years work experience
  • Experience in sales & marketing a plus.
  • Field work experience highly preferred.
  • Fluent in Kiswahili and English, both in written and oral communications. 
  • Strong interpersonal and communication skills.
  • Intelligent and eager to learn. 
  • Organization and attention to detail.
  • Hardworking and honest.
  • Enthusiasm in working for the field of renewable energy.
  • Advanced proficiency in Microsoft Office.
  • Excellent written and oral communication skills.
  • Flexible and eager to lend a hand wherever needed, even if a specific task may fall outside the core job description. 

Only those candidates who meet the above mentioned qualifications should submit their resumes to with the subject line consisting of Customer Relations Associate 1635, your NAME and PHONE NUMBER.

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