Job Vacancy: Customer Relations Associate
Location: Nairobi
Company Description: Fast-growing renewable energy company based in Nairobi.
Job Description and Responsibilities:Location: Nairobi
Company Description: Fast-growing renewable energy company based in Nairobi.
- Identifying potential micro-grid sites and
completing resulting reports.
- Assisting the micro-grid Engineering Associate
in signing up customers, mapping villages and all reporting associated.
- Reporting your work to the Engineer Associate
and Business Development Associate.
- Assist in training of micro-grid users.
- Efficient management of materials and tools
required for your work.
- Providing post-installation customer service
to micro-grid customers.
- Managing the company's micro-grid customer
care phone.
- Data gathering and analysis on the performance
and customer behavior of company's operational micro-grids.
- Accounting activities such as the organization
and filing of receipts and tax payments.
- Travelling throughout Kenya and East Africa to
assist in site assessments and installations for micro-grids.
Other tasks and responsibilities may
be asked of you – we are looking for a dynamic individual who is willing to
help out wherever is needed in a fast-paced growing company.
Skills and Qualifications:
Skills and Qualifications:
- 2+ years work experience
- Experience in sales & marketing a plus.
- Field work experience highly preferred.
- Fluent in Kiswahili and English, both in
written and oral communications.
- Strong interpersonal and communication skills.
- Intelligent and eager to learn.
- Organization and attention to detail.
- Hardworking and honest.
- Enthusiasm in working for the field of
renewable energy.
- Advanced proficiency in Microsoft Office.
- Excellent written and oral communication
skills.
- Flexible and eager to lend a hand wherever
needed, even if a specific task may fall outside the core job
description.
Only those candidates who meet the
above mentioned qualifications should submit their resumes to
apply@dumaworks.com with the subject line consisting of Customer Relations
Associate 1635, your NAME and PHONE NUMBER.