Administrator Job in Kenya - Sales

Job Title: Sales Administrator  
Department: Business Development 
Reporting to:General Manager 
Liaising with (Departments):Finance & Administration and Processing   

Job Summary: The incumbent of this position shall be the custodian of sales data including individual employee sales, progress reports on title processing, and customer enquiries and feedback. 

Principle Duties and Responsibility
  • Responsible for managing all the products i.e. sold products and pending offers in the products
  • Maintain and update the clients records for all the products of the company
  • Compile sales data and payment status from individual Business Development Executives
  • Receive progress report of title processing from the processing department and synchronise with other clients’ information
  • Receive all customer / sales enquiries on phone or emails and provide informed feedback
  • Write letters on behalf of the company to other offices
  • Receive and make calls and emails in and out of the office
  • Responsible for organizing all the deliveries, receive and dispatch incoming or outgoing mails/deliveries
  • Filling of correspondence into respective files and opening of new files
  • Take minutes of every sales meeting held
  • Ensure that the reception, boardroom and offices are kept clean and are well organized
  • Any other duties as may be prescribed from time to time by your supervisor
Key Result Areas
  • Good understanding of the products
  • Be conversant with the clients payment history to offer feedback
  • Well synchronised and analysed sales data
  • Timely production of sales reports for decision making
  • Well done and timely circulation of minutes to the team
  • Provision of well informed feedback to customers
  • Timely delivery of correspondences
  • Proper prioritization of deliveries and other work
  • Chronologically and orderly filed documents
Qualification, Competences Required
  • A holder of a business related course
  • Should have at least two year experience in administration and customer service
  • Must have good communication and analytical skills
  • Must be pleasant and with good public relations
  • Patient, polite, friendly and passionate about work
  • Ability to multi-task