Job Title: Agency Banking Business Development Manager
Department: Agent Banking
Job Ref: RB11/2015
Job Purpose:Reporting to Head, Agency Banking the job exists to
develop new business and grow existing business of Agent Banking.
Expand Agent Banking engagements to
create value for the partnerships that also translate into value for KCB agents
and the Bank.
Track envisioned agency business
numbers and business volumes to ensure that the Bank meets its annual targets
Key Responsibilities
Key Responsibilities
- Championing third party entities engagements
for the purposes of creating and deepening business opportunities for
agents across the country.
- Tracking and driving the achievement of the
set agency banking hard numbers on different business streams on a day to
day basis
- Management and coordination of special
projects under agency banking e.g. social payments programmes among many
other opportunities
- Championing and feeding the business with
market and business intelligence to keep Mtaani ahead of competition
- Championing agents’ business growth
support initiatives in conjunction with the various branch and regional
units
- Analyze Mtaani Outlets Performances and make
recommendations as well as taking appropriate actions.
- Supporting the Business growth and development
initiatives by the branch channel consultants across the country.
Position Qualifications /
Requirements
- Bachelor’s Degree in business or related field
from an institution recognized by Commission for University Education. A
Master’s degree in a relevant discipline will be an added advantage.
- At least 4 years’ work experience
- Minimum 3 years in sales and or marketing
functions with a minimum of 2 years in management
- Minimum of 2 years in business growth and
development function.
- Demonstration of ability to handle special
programmes e.g. social payments
- Knowledge of regulatory requirements on agency
banking with respect to such statutory organs like the CBK and SASRA
- Demonstrated expertise in driving an active
and vibrant agency banking distribution network while observing regulatory
requirements and controls.
- Demonstrated Good training and capacity
building experience as well as managing agency activations
- Multi industry experience in handling sales
and business growth would be an added advantage
- Excellent interpersonal, written and verbal
communication skills
- Strong people management skills
- Ability to engage and influence senior
management and business partners
- Demonstrate sound judgment, experience in
decision making for complex problems
- Ability to operate in a crisis situation,
interacting with various levels of employees/management; flexible and
creative in critical, high-pressure situations
- Proactive and positive attitude, highly
motivated and self-directed; ability to work in a team environment or
independently
- Ability to think strategically
- Excellent communication and facilitation
Job Title: Agency Banking Distribution Manager
Department: Agent
Banking
Job Ref: RB
12/2015
The Position: Reporting to Head, Agency Banking the job exists to grow and manage Agent recruitment and distribution across Kenya within the stipulated regulatory framework as provided by the prudential guidelines given by the Central Bank of Kenya.
The Position: Reporting to Head, Agency Banking the job exists to grow and manage Agent recruitment and distribution across Kenya within the stipulated regulatory framework as provided by the prudential guidelines given by the Central Bank of Kenya.
Ensure that KCB Agency Network is
accessible and convenient to all customers countrywide.
Key Responsibilities
Key Responsibilities
- Enforce the provisions of the agency banking
prudential guidelines in the recruitment and placement of agents across
the country.
- Champion the recruitment and distribution of
agents across the country
- Ensure proper and complete documentation of
all agents recruited, exited or even suspended from operations
- Balance the spread of agents across the
geographical divide
- Champion third party entities agent’s
recruitments as well as responsibility for managing entities such as SASRA
and other relevant regulatory entities.
- Implement the bank’s distribution strategy as
pertains Agent banking business
- Follow through for the activation of new
Agents as well as deactivation of discontinued agents in the system
- Create a leading agency banking distribution
network
Position Qualifications /
Requirements
- Bachelor’s Degree in business or related field
from an institution recognized by Commission for University Education. A
Master’s degree in a relevant discipline will be an added advantage.
- At least 4 years’ experience
- Minimum 3 years of credit risk analysis and
management.
- Minimum of 3 years in agency distribution with
a minimum of 2 years in management
- Knowledge of regulatory requirements on agency
banking with respect to such statutory organs like the CBK and SASRA
- Demonstrated expertise in growing and managing
an agency distribution network while observing regulatory requirements and
controls.
- Experience in handling multiple outlets
distribution organizations
- Excellent interpersonal, written and verbal
communication skills
- Strong people management skills
- Ability to engage and influence senior
management and business partners
- Demonstrate sound judgment, experience in
decision making for complex problems
- Ability to operate in a crisis situation,
interacting with various levels of employees/management; flexible and
creative in critical, high-pressure situations
- Proactive and positive attitude, highly
motivated and self-directed; ability to work in a team environment or
independently
- Ability to think strategically
- Excellent communication and facilitation
Job Title: Channels Risk and Compliance Manager
Job Ref: RB 13/2015
Job Ref: RB 13/2015
Department: Risk
The Position:Reporting to Head of Channels the job is
responsible for the risk and compliance management in the Channels Departments
(Agent Banking, Money Transfer Services, Card Business, E-Payments, Channel
Expansion) by ensuring that applicable regulations, laws, guidelines, polices
procedures and processes are adhered to.
In liaison with the various Channels
Departments identify or takes cognizance of identified risks and develop
strategies and plans to mitigate them.
It prioritizes and plans
interventions to identify, manage, eliminate or mitigate risks.
Key Responsibilities
Key Responsibilities
- Designs or participates in the design and
rollout of Risk and Compliance tools, policies, procedures and processes.
- Proactively sniff and identify any deviations
from the laid down standard operating procedures on all channel businesses
- Develop matrices for branches and head office
channel functions to self-evaluate on compliance and adherence to the laid
down standard operating procedures
- Champion the review of the channels standard
operating procedures in light of the changing operating environment.
- Train branches and head office functions on
compliance and risk management
- Conduct compliance checks at branches and head
office functions
- Drive compliance enforcement across all
channels among staff as well as channels partners
- Map out emerging risks for the channel
business and advise on the recommended mitigation strategies
Position Qualifications /
Requirements
- Bachelor’s Degree in business or related field
from an institution recognized by Commission for University Education. A
Master’s degree in a relevant discipline will be an added advantage.
- Minimum 5 years of risk and compliance
experience, demonstrating increasing responsibility
- Professional Qualifications in Risk Management
- Knowledge of regulatory and scheme
requirements - CBK, CMA, NSE, Visa, MasterCard and other relevant
regulations across all territories in which we operate
- Demonstrated expertise in building a
risk/compliance program that exhibits the highest levels of controls
- Demonstrated abilities in building and
implementing predictive risk matrices with real examples
- Excellent interpersonal, written and verbal
communication skills
- Strong project management skills required
- Ability to engage and influence senior
management and business partners
- Management of deliverables produced by staff
and professional development of team members
- Demonstrate sound judgment, experience in
decision making for complex problems
- Ability to operate in a crisis situation,
interacting with various levels of employees/management; flexible and
creative in critical, high-pressure situations
- Proactive and positive attitude, highly
motivated and self-directed; ability to work in a team environment or
independently
- Understanding of information security and risk
management principles
- Ability to think strategically
- Excellent communication and Facilitation
skills
Job Title: Auditor, Operations Audit
Job Ref: AUDIT 01/2015
Department: Audit
The Position: Reporting to Audit Manager, the job holder will
be required to provide independent and objective assurance on the effectiveness
of risk management, control and governance processes to add value and improve
organization’s operations.
Key Responsibilities
Key Responsibilities
- Contribute in conducting risk assessment for
assigned audit assignments
- Perform audit procedures to give assurance on
effectiveness and efficiency of control environment, and compliance to KCB
Group policies and Central Bank of Kenya (CBK) Prudential guidelines.
- Documents the results of audit work in
accordance with internal audit guidelines and the Institute of Internal
Auditors (IIA) standards.
- Review and evaluate the system of internal
controls and assess their adequacy and effectiveness and propose value
adding recommendations for improvements.
- Document findings and communications on the
results of work performed, for review by the Audit manager.
- Perform other related duties as assigned.
The Person
- Bachelor’s Degree in a Business Related field
from a university recognized by Commission for University Education.
- Must Possess CPA/ACCA, and CIA/CISA/ACIB,
qualification
- Master degree is an added advantage
- Proficiency in the use of audit management
software e.g. TeamMate
- A minimum of 4 years in Audit and 4 years in
General Banking.
- Implementing / managing a process framework
and governance on enterprise level
- Customer Service Skills
- Demonstrate leadership ability capacity.
- Strong Business and Financial Analytical
skills.
- Superior communication and inter-personal
skills, including report writing.
- Effective planning, organizing and problem
solving skills.
- Strong management and administrative skills.
- Initiative and self-drive.
Job Title: Senior Manager, Middle Office - Finance Division
Job Ref: FIN 04/2014
Department:Finance
The Position:Reporting to the Head, Business Intelligence, the
job holder will be required to oversee and ensure integrity of Treasuries’
business risk controls, P&L monitoring, reconciliation and reporting,
positions keeping, reconciliation and reporting, KPI/ KRI reporting, whilst
ensuring compliance with accounting standards, prudential requirements and the
bank’s policies.
Key Responsibilities
- Responsible for daily open positions
reconciliation and ensure that respective Treasuries’ performance is
tracked and reported accurately in intra-day trading reports and in the
General Ledger.
- Monitor pricing, valuations and validation of
treasury products as well as P&L calculations and reconciliations.
- Ensure compliance of Treasury’s trading
activities with internal policies, regulatory guidelines and market best
practices and action exceptions related to trading losses, breaches of
risk limits and other Bank policies and guidelines.
- Develop and maintain daily and monthly
Treasury’s financial reporting pack which includes agreed benchmarks, KRIs
and RCSAs for distribution to the various treasury performance
stakeholders.
- Ensure accuracy and integrity of Treasury’s
trading P&L reporting and implement effective controls to prevent
accounting inaccuracies and errors.
- Ensures that all transaction life cycle event
processes have been undertaken through a combination of control process,
reconciliation and exception based reporting.
- Liaise with key stakeholders and senior
management to understand their requirements and create functional
synergies viz. enhancement in reporting dashboards, identifying control or
process gaps and introduce corrective measures, and parameterization of
new products in core banking.
- Provide leadership and daily performance
supervision of the Treasury Middle Office team as well as setting and
continuously reviewing key performance targets for the unit and individual
team members.
The Person
For the above position, the
successful applicant should have the following:
- Preferably a Bachelor’s Degree in Business related
field
- Candidate must be a certified ACCA or CPA (K).
- Post graduate qualifications such as CFA and
MBA will be an added advantage.
- At least 6 years’ management experience in a
Treasury Middle Office function/ Market Risk / Treasury Back Office and
must have:
- Experience in financial reporting and clear
understanding of accounting standards.
- A thorough knowledge of Treasury products, and
possess an extensive banking industry knowledge.
- A high level of understanding of risks
associated with Treasury products and their pricing.
- Knowledge of Financial markets associated best
practice and their underlying regulatory framework.
- Strong financial analytical skills
- High level of business and business acumen.
- Excellent, problem solving and analytical
skills
- Good interpersonal and communication skills.
Job Title: E-Payments Manager, Utilities
Job Ref: RB 05/2015
Department: Retail Banking
The Position: Reporting to the Senior Manager Electronic
Payments the job holder will be required to grow E-payment revenues through the
acquisition of Utilities Business (Water, Electricity, Rates etc). Develop,
customize, manage and or maintain e-payments solutions aligned to the
requirements of acquired/to be acquired business.
The solutions are to facilitate
cashless transacting for payments and collections.
Key Responsibilities
Key Responsibilities
- Rollout and management of Electronic Payments
through acquisition of Utilities companies, on E-Payment Channels.
- Preparation and signing of contractual
agreement.
- Monitoring and evaluation of the business
model for optimum revenue generation.
- Relationship building and customer service.
- Risk analysis and Management.
- Execute operational excellence, cost
management and monitor compliance to internal policies and regulator
requirements
- Champion customer service and implementation
of quality service delivery standards
- Responsible for gathering market intelligence
for the improvement of the channel as well as rollout of more services and
channels for electronic payments
- Facilitate/Ensure Utilities companies are
continuously trained in order to upskill them on product and service
offering
The Person
- A Bachelor’s Degree in a Business related
field from a University recognized by Commission for University Education.
- Professional qualification in Marketing, CIM
will be an added advantage.
- Master’s degree will be an added advantage
- A minimum of 5 Years’ experience in Business
development covering the following areas:
- Management of utilities operations
- Product development
- Commercial Awareness
- IT Service delivery skills
- Banking Operations.
Job Title: E-Payments Manager, Transit
Job Ref: RB 04/2015
Department:Retail Banking
The Position: Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Transit / Transport Sector Businesses (Road, Water, Rail and Air). Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business.
The Position: Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Transit / Transport Sector Businesses (Road, Water, Rail and Air). Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business.
The solutions are to facilitate
cashless transacting for payments and automated fare/revenue collections.
Key Responsibilities
Key Responsibilities
- Rollout and management of Electronic Payments
through acquisition of Transport Industry (Road, Water and Air) Partners
on E-Payment Channels.
- Preparation and signing of contractual
agreement.
- Monitoring and evaluation of the business
model for optimum revenue generation.
- Relationship building and customer service.
- Risk analysis and Management.
- Execute operational excellence, cost
management and monitor compliance to internal policies and regulator
requirements
- Champion customer service and implementation
of quality service delivery standards
- Responsible for gathering market intelligence
for the improvement of the channel as well as rollout of more services and
channels for electronic payments
- Facilitate/Ensure service providers are
continuously trained in order to upskill them on product and service
offering.
The Person
- A Bachelor’s Degree in a Business related
field from a University recognized by Commission for University Education.
- Professional qualification in Marketing, CIM
will be an added advantage.
- Master’s degree will be an added advantage
- A minimum of 5 Years’ experience in Business
development covering the following areas:
- Management of utilities operations
- Card Operations
- Product development
- Commercial Awareness
- Project Management
- IT Service delivery skills
- Banking Operations.
Job Title: E-Payments Manager, Partnerships
Job Ref: RB
03/2015
Department: Retail
Banking
The Position: Reporting to the Senior Manager Electronic
Payments the job holder will be required to grow E-payment revenues through the
acquisition of Government Business, Partnerships and Micro payment
offerings.
Develop, customize, manage and or
maintain e-payments solutions aligned to the requirements of acquired/to be
acquired business.
The solutions are to facilitate
cashless transacting for payments and collections.
Key Responsibilities
Key Responsibilities
- Rollout and management of Electronic Payments
through acquisition of Government institution/Agencies, Partners on
E-Payment Channels.
- Preparation and signing of contractual
agreement.
- Monitoring and evaluation of the business
model for optimum revenue generation.
- Relationship building and customer service.
- Risk analysis and Management.
- Execute operational excellence, cost
management and monitor compliance to internal policies and regulator
requirements
- Champion customer service and implementation
of quality service delivery standards
- Responsible for gathering market intelligence
for the improvement of the channel as well as rollout of more services and
channels for electronic payments
- Facilitate/Ensure Government and it agencies
are continuously trained in order to upskill them on product and service
offering
The Person
- A Bachelor’s Degree in a Business related
field from a University recognized by Commission for University Education.
- Professional qualification in Marketing, CIM
will be an added advantage.
- Master’s degree will be an added advantage
- A minimum of 5 Years’ experience in Business
development covering the following areas:
- Product development
- Commercial Awareness
- Project Management
- IT Service delivery skills
- Relationship Management
- Experience in Banking Operations
- Knowledge on state and local operations.
- Experience in Government Operations.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level e-mail and telephone contacts quoting the job title/reference in the
subject field to recruitment@kcb.co.ke
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.
