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Receptionist Job in Kenya (KES 20K - 30K)

Switchboard Operator / Receptionist

Job Summary:  Under the direction of the immediate supervisor, receives and transmits telephone calls, greets visitors, responds to general enquiries, and completes and distributes various documents related to these functions.

Maintains a register of room bookings and allocates rooms.

Maintains office supplies.

Major Duties and Responsibilities:

  • Operate telephone / switchboard service.
  • Provide information and assistance regarding telephone numbers and completes certain types of calls.
  • Enquire as to the nature of calls in order to refer to appropriate person or service.
  • Answer internal or external calls (local and long distance) and transfer calls.
  • As required, take and relay messages.
  • Greet and direct visitors. Provides assistance to them as required.
  • Maintain a register of room bookings, allocate rooms on request and completes any required forms.
  • Maintain inventory of office supplies.
  • Receive messages by fax, inform intended recipients or send messages by internal mail.
  • Send messages by fax as required.
  • Compile and update data related to area of activity.
  • Correct and update electronic telephone directory.
  • Types, photocopies, completes and distributes documents related to reception, telephone service or any other routine document.
  • Use standard office equipment such as personal computer, typewriter, calculator, photocopier and fax machine.

Education and Experience:
  • Diploma in Secretarial Studies or Front Office
  • 1 year experience in a similar role
  • Excellent written and spoken communication skills
  • Ability to work in a fast paced environment

Salary: 20,000 - 30,000 per month

Email CV and salary requirements to with “Switchboard Operator” in the subject line.

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