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Operations Manager Job in Nairobi, Kenya

Operations Manager

Industry: Records Management

Location: Nairobi

Our client, is the leading records and information management solutions provider in the Middle East and Africa, operates from 15 offices in 12 countries developing secure, innovative and customized solutions that address the full information life-cycle, meeting the needs of corporate and government clients across an extremely broad range of industries seeks to recruit an Operations Manager. 

We are particularly looking for a candidate with ability to develop and continually improve the operations and project management methodology and best practices

Duties and Responsibilities
  • Developing, maintaining and continuously improving the records management and operations project management methodology inclusive of tools, templates processes and best practices
  • Reviewing areas of responsibility to increase productivity and improve efficiency
  • Ensuring all work is performed by the specified turnaround time
  • Ensuring efficient allocation and utilization of manpower, equipment and resources.
  • Communicating and interacting with employees to optimize task performance while maintaining a high level of morale.
  • Providing leadership to the team, set a personal example for others to emulate
  • Managing efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control
  • Managing the process of solutions delivery ensuring implementations are completed on-time and within budget
  • Ensuring customers are kept fully informed throughout the implementation process and that expectations are met
  • Ensuring project closure inclusive of complete documentation and execution of final customer acceptance
Qualification and Experience
  • Desired certificates and/or knowledge: PMP
  • Bachelor Degree in Business Administration/Management or any related field
  • This position will require exceptional proven and effective analytical, interpersonal planning and organizational skills. Records and information management experience a plus
  • Demonstrated knowledge of workflow analysis and/or prior consulting, solution sales or solution sales support background
  • Minimum of 2 years of relevant information management, records management and document management operations
  • Knowledge of Records management software and document imaging software (i.e. Oneil , Kofax, )
  • Strong communication skills – both verbal and written, bias for action / self-starter / self motivated, strong background in computer software, hardware and networking
  • Experience in Document Management and content management Solutions is strongly preferred
To apply, send your CV only to before Friday 5th July 2013. 

Clearly indicate the position applied for and your minimum salary expectation on the subject line.

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