IT Team Member
(Recommended- IT Support Officer)
Industry: Records Management
Location: Nairobi
Duties and Responsibilities
- Act as central point of contact between the users
within station and IT
- Provide major customers with system integration solutions
- Handle incidents and requests and provide an interface
for other IT activities
- Monitor Datacenters health to ensure maximum
availability and quick response to problems
- Solving incidents and escalating problems to second
line as they arrive through phone, mail and helpdesk system when necessary
- Informing users of scheduled downtimes or any service
outage
- Performing scheduled datacenter backups, database
replication and report scheduling
- Managing, maintaining and upgrading all needed
databases e.g SQL
- Performing periodic capacity planning for existing
running servers such as LAN, communication links and escalating
requirements to IT Manager/Station Manager/Chief Technology Officer
- Implementing all new upgrades and updates for the
available systems
- Managing and controlling the IT systems and networks at
the branches
- Developing user accounts and email filter
- Ensuring datacenter patch management and helpdesk
system administration
- Maintaining AMC (Annual Maintenance Contract) for out
of warranty systems
Qualification and Experience
- Bachelor Degree/ Diploma in Information
Systems/Computer Science/Engineering
- A minimum of 2 years working experience
- MCSE is a credit
- MS Office Applications (Word, Excel, Power Point &
Outlook)
- Previous experience in database development and design
is a plus (preferred SQL)
- Previous experience in IT/MIS field is a plus
To apply, send your CV only to
vacancies@flexi-personnel.com before Friday 5th July 2013.
Clearly indicate the position
applied for and your minimum salary expectation on the subject line.