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Consolidated Bank Jobs in Kenya

Consolidated Bank is Kenya’s SME bank of choice that provides flexible financial solutions which support our customers in achieving success. 

The Bank is well positioned, with a presence in majority of the country’s business hubs to continually offer pleasant and convenient services. 

We seek to recruit qualified, experienced, competent and highly motivated individuals for the following open vacancies.

Business Development Managers
Overall Purpose

The position is responsible for driving and delivering excellent business performance through powerful leadership of the branch Business Development team. 

The position is also tasked with ensuring optimum productivity, a high quality/yielding loan book and outstanding customer service.

Key Responsibilities
  • Be the key driver of deposit mobilization and liabilities growth for the branch.
  • Drive the growth of business current accounts and savings accounts for the branch.
  • Spearhead the credit function of the branch by ensuring a high quality loan book and growth.
  • Vetting of all branch appraisal reports to ensure that they comply with the banks credit appraisals and administration policy.
  • Periodically review the manuals and automated processes, systems and procedures in place to ensure they are effective and efficient, while adhering to the bank’s credit policies and procedures.
  • Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio of the Branch to manage likely problem areas.
  • Ensures regulatory compliance and implementation of effective anti-money laundering procedures, controls.
  • Ensures high level of customer relations is maintained by all staff in Business Development unit so as to attain 100% rating in customer satisfaction.
  • Ensure prevention of income leakage and drive for efficient and effective collection of revenue
  • Ensures smooth people management functions for staff including training of staff, managing performance, employee relations at department level.
Qualifications and competencies
  • Degree in Business Administration, Marketing, Commerce or related field.
  • Professional Banking qualifications will be added advantage.
  • A minimum of 5 years experience in sales in the Banking sector, 3 of which should be at management level.
  • Strong leadership, communication and team building skills with ability to manage diverse teams.
  • Self driven with a strong commercial orientation.
Internal Audit Officer
Overall Purpose

The position is responsible for providing independent and objective assurance and consulting services designed to add value and improve the bank’s operations and performance.

Key Responsibilities
  • Conduct assurance reviews of the assigned banking operations and functional activities.
  • Evaluate the adequacy and effectiveness of the management controls over those operations.
  • Evaluate organizational units to ensure that they are performing their planning, accounting, custodial, risk management and control activities in compliance with applicable policies and procedures in a manner that is consistent with the bank’s mission and regulatory frameworks.
  • Assist/participate in the preparation of annual audit plan.
  • Plan and execute assigned engagements in accordance with accepted auditing standards.
  • Report engagement observation and make practical recommendations for correction unsatisfactory conditions, improving operations and reducing costs.
  • Perform special assignments as requested by management from time to time
Qualifications and competencies
  • Bachelor’s degree in finance and/or business management.
  • CPA and CISA.
  • 3 years relevant working experience in audit in a banking/financial environment.
Recoveries Officer
Overall Purpose

The position is responsible for the collection and management of the non performing asset portfolio of the Bank

Key Responsibilities
  • Make contact with defaulting Customers either by calling or visiting them with an aim of negotiating settlement of arrears.
  • Issuing demand letters to Customers who have fallen into arrears
  • Work closely with legal department in the issuance of Statutory notices
  • Work closely with branches and Relationship Managers on their Bad debt portfolio
  • Ensure the loan book is properly graded
  • Meet set Collections and Recoveries targets
  • Make provisions for Bad debts in line with CBK prudential guidelines and the Bank’s credit policy
  • Prepare monthly reports to the Management on the Bad debt portfolio and make recommendations for write offs, restructures and full and final settlements
  • Liaise with Lawyers, Auctioneers, Debt Collectors and Private Investigators on cases referred to them and handle any day to day correspondence.
  • Prepare documentary evidence and where necessary attend court to give evidence on behalf of the Bank when called upon to do so
  • Maintain all credit files and documents to ensure easy retrieval and safe custody.
Qualifications and competencies
  • A Bachelors degree in Finance, Accounting, Banking or other related subject.
  • 5 years relevant working experience in debt recovery in a Bank or Financial Institution.
  • Knowledge of debt recovery and realization process
  • Good organizational and administrative skills.
  • Good analytical skills.
  • Strong negotiation skills
Manager, Central Processing
Overall Purpose

Reporting to the Head of Operations, the position is responsible for managing an effective and efficient central processing department that should lead to higher profitability and prudent cost management in line with the Operations strategy.

Key Responsibilities
  • Build, develop and motivate a high performing team capable of delivering business results.
  • Drive a performance management culture that will deliver the agreed individual objectives and goals in alignment with the Operations strategy.
  • Achieve financial targets set on non-funded income through robust revenue collection initiatives and control mechanisms.
  • Develop and maintain KYC monitoring process to ensure full compliance with Central Bank of Kenya prudential guidelines.
  • Provide operational support to the branch network in line with set service level agreements to achieve exceptional customer service standards.
  • Develop and maintain procedures on cards and central processing to support the business and to meet customer service requirements.
  • Liaise with various service providers to ensure maintenance of the set standard service level agreements at the most cost effective price.
  • Review all daily and monthly reconciliation reports to ensure any issues are addressed appropriately to minimize operational losses.
  • Develop plans on minimizing frauds and create awareness on prevention/detection to the staff in operations.
  • Develop an effective archiving system and ensure adherence to the relevant laws.
  • Ensure all regulatory reports/returns are done in time to minimize losses or penalties for non-compliance.
  • Develop customer complaints handling procedures and ensure closures.
  • Ensure clearing settlement industry standards are maintained to reduce non-compliance related costs.
Qualifications and competencies
  • Bachelor’s degree preferably in business Management or equivalent
  • 5 years relevant working experience in Banking.
  • Thorough knowledge of central processing.
  • Interpersonal, communication, listening, planning and negotiation skills.
  • Ability to handle customer complaints.
  • Problem solving and extensive computer knowledge.
  • Technical report writing.
Relationship Officer, Retail and SME
Overall Purpose

The position is responsible for business & product performance analysis, SME market analysis and product development/improvement in the same market. 

The position is also responsible for driving and delivering excellent business performance through aggressive marketing of Bank products to corporate clients, through value chain management; while managing and maintaining their relationship.

Key Responsibilities
  • Business and product performance analysis.
  • Aggressive marketing for new MOU’s with corporate clients on behalf of the Branches for Retail Business.
  • Linking the branches to the corporate Retail Business after MOU’s establishments.
  • Conduct SME &Retail Market surveys.
  • Spear head product review and new product development in line with emerging customer needs.
  • Support branch Managers in managing and driving the SME/Retail Business TAT.
  • Manage and Monitor the Direct Sales Performance across the Branch network.
  • In liaison with the Business Development Officers review customer demands and recommendations and submit to management for auctioning where necessary.
  • Manage relationships and maintain all relationships with the corporate clients with the MOU’s with the Bank.
  • In liaison with Credit Admin, ensure timely disbursement of all facilities in the Retail & SME pipeline.
  • Support Branch teams in Loan analysis.
  • Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem products/branches.
  • Ensures regulatory compliance and implementation of effective anti-money laundering procedures and controls.
  • Keep abreast of new development in customer preference and advices management on relevant changes.
  • Develop and manage personal loan targets as agreed.
  • Manage customer relations under personal portfolio and ensure lasting relations are established with all clients.
Qualifications and competencies
  • Bachelor’s degree preferably in business Management or equivalent
  • 4 years experience in banking especially Retail & SME Markets
  • Good marketing and communications skills
  • High proficiency in the use of M-S Office
  • Understanding of Prudential guidelines on KYC
  • Analytical skills.
Interested and suitably qualified candidates should forward their applications, enclosing copies of their academic and professional certificates, detailed CV indicating work experience, daytime contacts and addresses of 3 professionally relevant referees to reach the undersigned by Friday, 24th May 2013.
Applications should be addressed to:

The Head of Human Resources
Consolidated Bank of Kenya Ltd
P.O. Box 51133 – 00200 – City Square

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