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ICT Administrator Job in Nairobi Kenya

African Economic Research Consortium

An Exciting Career Opportunity

The African Economic Research Consortium (AERC) is a not-for-profit Pan-African institution, dedicated for over 20 years to enabling the advancement of economic policy research and training in Africa. 

The Consortium’s mandate and strategic intent is built on the basis that sustained development in Sub-Saharan Africa requires well-trained, locally based professional economists. 

AERC agitates the provision of capacity building in economic policy in Francophone and Anglophone African countries through provision of support in the areas of policy research and training. 

AERC is seeking to recruit a suitable individual to fill the following position:

ICT Administrator  
Reporting to the ICT Manager, this position is responsible for the provision of IT services to the organization including installation/configuration, operation, and maintenance of systems hardware and software and related IT infrastructure, first level user support, and network administration. 

The position additionally ensures the security of the IT infrastructure including the implementation of appropriate disaster recovery and contingency controls. 

The IT Administrator will also assist in the development and implementation of innovative IT enabled solutions in response to emerging project and operational requirements.

Key responsibilities:
  • Provide Systems Administration services and ensure required service performance levels are maintained as per the Service Level Agreements;
  • Provide first level IT user support and  technical support including change management for IT enabled  business applications as per project and operational needs;
  • Conduct IT risk analysis; design, implement, monitor and maintain appropriate  IT controls to effectively mitigate risks related to the acquisition and use of IT resources;
  • Ensure that the confidentiality, integrity and availability of information and related IT systems meet operational requirements and conforms to all relevant statutory requirements;
  • Implement IT contingency and disaster recovery programmes;
  • Conduct systems analysis to identify user requirements, required system functions and recommend suitable approaches and implementation tools.
  • Coordinate technical development, testing, and implementation of systems in outsourced systems development projects
  • Research and recommend  IT enabled solutions in response to emerging user needs for new systems or changes to existing systems as required;
  • Perform technical evaluations to determine suitability of new systems in meeting AERC operational requirements;
  • Maintain system performance records and provide recommendations for IT capacity and availability planning;
  • Set up new and maintain existing systems in accordance with established standards and project/operational requirements;
  • Assist in the development and implementation of ICT projects
  • Keep inventory of hardware and maintenance records;
  • Carry out relevant in-house IT training programmes.
  • Bachelors degree in Computer Science, Information Technology or other relevant discipline
  • Professional ICT qualifications including MCITP, ITIL practitioner , CISSP ,or other equivalent and recognized qualifications
  • At least three years relevant experience
  • Experience in systems/ network administration and providing first level user support on Microsoft Windows application  platforms  
  • Proficiency in Windows server virtualization, MS Exchange, MS SharePoint and Cyberoam UTM firewall administration
  • Knowledge and experience in IT project management based on PMBOK and systems engineering including systems analysis, design and implementation
  • Good interpersonal skills
  • Good problem solving and analytical skills
If you believe you believe you have the qualifications and experience to match this role, please submit your application with a detailed CV, stating your current position, remuneration, email, telephone contacts, and names and addresses of three referees. 

To be considered your application must be received by 25 January 2013 addressed to:

The Manager, Human Resources and Administration
African Economic Research Consortium (AERC)
MEMBANK Towers, 3rd Floor
Milimani Road

For more information on AERC, you can visit our website

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