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General Managers - Operations Jobs in Uganda, Rwanda and DR Congo

Our client is a leading insurance company with operations within the region. 

A strong and trusted brand leader in the market, the company seeks to recruit 3
General Managers - Operations for their Uganda, Rwanda and DR Congo offices. 

The Position: 

The position holder will be reporting to the Managing Director. 

He/She will be responsible for operational efficiencies in order to ensure a competitive advantage for the company. 

He/She will also be tasked with providing decision support on operational matters to the Managing Director. 

Key responsibilities will be: 
  • Develop the company’s Operation Strategy
  • Review the company’s Operations strategy and ensure its effectiveness
  • Develop appropriate strategies that will promote the company’s operations and ensure timely implementation
  • Oversee the Underwriting, Claims, Product Development, Customer Service and Premium Processing functions
  • Develop a robust Reinsurance Program
  • Put in place standards for the company and interdepartmental service level agreements that will improve the company’s service ratings
  • Enhance operational efficiency for the Underwriting, Claims and Customer Service functions
  • Ensure proper operating guidelines are in place in line with company policy and regulatory requirements and monitor compliance
  • Set and monitor Operations Budgets
  • Ensure that the underwriting policies reflect the company strategic risk management framework and are observed at all times
  • Ensure that service to customers and producers meets their expectations
  • Ensuring that the company’s procurement is cost effective, efficient and done professionally and in accordance with the company policy
  • Support the company’s strategic plan by ensuring a reliable customer relationship management systems
  • Ensure appropriate staffing levels, effective performance management and motivation of staff
The Ideal Candidate should have; 

Professional Experience and Qualifications: 
  • Bachelors Degree in any related field.
  • Full insurance/ ACII qualification
  • Well developed leadership skills
  • Good time management
  • Assertiveness and self-drive
  • Computer skills
  • Speed and accuracy
  • Good interpersonal and communication skills
  • Ability to work under pressure and manage time efficiently
  • Ability to solve problems and make decisions effectively
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to clearly stating the job position (GM Operations – Uganda or Rwanda or DR Congo) in the subject. 

Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter. 

Deadline for application is 25th August 2011. 

Only shortlisted candidates will be contacted. 

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