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Claims Manager for their Rwanda Office Job Vacancy

Our client is a leading insurance company with operations within the region. 

A strong and trusted brand leader in the market, the company seeks to recruit a
Claims Manager for their Rwanda office. 

The Position: 

The position holder will be reporting to the GM Operations. 

He/She will be responsible for ensuring all insurance claims are handled expeditiously and in a professional manner, thereby meeting the customer expectations and the Company’s Corporate Objectives. 

Key responsibilities will be:

  • Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
  • Monitor the performance of service providers for effective service delivery Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
  • Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
  • Ensure that recoveries area initiated and followed to conclusion so as to reduce the final cost of the claim
  • Ensure that cheque requisitions are raised upon receipt of discharge vouchers invoices to facilitate cheque processing
  • Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
  • Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
  • Prepare management reports for the department to advice on the status of the department at any one time
  • Supervise, train, mentor and coach staff within the department to ensure they remain motivate
The Ideal Candidate should have; 

Professional Experience and Qualifications: 
  • Bachelors Degree in any related field.
  • 5 years experience in a similar role.
  • Professional Qualifications / Certifications in ACII
  • Well developed leadership skills
  • High level of initiative and self motivation
  • Excellent people skills
  • Excellent communication and presentation skills
  • Task & time management proficiency
  • Ability to work independently while also demonstrating excellent team working skills
  • Good analytical skills
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to clearly stating the job position (Claims Manager - Insurance) in the subject. 

Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter. 

Deadline for application is 24th August 2011. 

Only shortlisted candidates will be contacted. 

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